Prof Nigel Grigg staff profile picture

Contact details +64 (06) 356 9099  ext. 83921

Prof Nigel Grigg Mathematics for Business Analysis, Quality Management, Management Science

Group Leader/Professor of Quality Systems

School of Engineering and Advanced Technology

Nigel undertakes teaching, research and consultancy in the area of quality management and business improvement.  He is a Director, former President and Member of the New Zealand Organisation for Quality; a Chartered Fellow of the UK Chartered Quality Institute; a Senior Member of the American Society for Quality; a Registered Quality Manager with the Hong Kong Quality Management Association; and a Member of the Institute of Directors.

He has spoken and published extensively on various aspects of quality management and business excellence, and has received awards including an outstanding paper award in 2002; highly commended paper awards in 2004 and 2008; the NZOQ-Beca Quality Prize for best theoretical paper in 2010, and the IQA (UK) annual national award for best thesis relating to quality (2004).

He has provided consultancy, in-house and public training in quality management, process improvement and performance measurement for a variety of large and small organisations in the UK, Europe, New Zealand, Australia and Asia.   

He has given keynote presentations at meetings and conferences of the International Academy for Quality, the NZ Project Management Institute, New Zealand Organisation for Quality and the Australian Organisation for Quality.

he is currently external examiner for Operations Management courses within the Universiti Teknologi MARA in Malaysia. 

 

 

 

 

Nigel is the Associate Professor (Quality Systems) in the Massey School of Engineering and Advanced Technology.  He leads and coordinates graduate, postgraduate and doctoral teaching and research programmes in the area of quality system management, control and improvement.  This includes coordinating the distance-based Graduate Diploma, Postgraduate Diploma and Master of Quality Systems (GradDipQS, PgDipQS and MQS) programmes at Massey.  His areas of teaching, research and consultancy specialism include operations management, business process improvement, statistical process control, six sigma, lean, benchmarking, Business Excellence, knowledge management, service quality, research methods and structural equation modelling.

 

 

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Professional

Contact details

  • Ph: 83921
    Location: AHA 2.85, AgHort
    Campus: Turitea

Qualifications

  • BSc(Hons) - Glasgow College of Technology (1990)
  • MSc (with distinction) - University of Paisley (1996)
  • PhD - University of Strathclyde (2004)

Prizes and Awards

  • Best Paper Award at ANZAM Operations, Supply Chain and Services Management Symposium 2014. Paper title "Towards a Lean New Zealand pipfurit industry; improving practices within and between supply chain elements - Australian & New Zealand Academy of Management (2014)

Research Expertise

Research Interests

operations management, business process improvement, performance measurement, statistical process control, six sigma, lean, benchmarking, Business Excellence, knowledge management, service quality, research methods and applied statistics.

Thematics

Resource Development and Management, Future Food Systems

Area of Expertise

Field of research codes
Business and Management (150300): Commerce, Management, Tourism And Services (150000):
Education (130000):
Engineering (090000): Food Processing (090805): Food Sciences (090800):
Innovation and Technology Management (150307): International Business (150308): Logistics and Supply Chain Management (150309):
Manufacturing Engineering (091000): Manufacturing Management (091005): Manufacturing Safety and Quality (091008):
Quality Management (150313)

Keywords

My areas of teaching, research, consultancy and supervision specialism include operations management, business process improvement, performance measurement, statistical process control, six sigma, lean, benchmarking, Business Excellence, knowledge management, service quality, research methods and applied statistics.

Research Projects

Summary of Research Projects

Position Current Completed
Project Leader 3 4

Research Outputs

Journal

Drain, A., Shekar, A., & Grigg, N. (2017). ‘Involve me and I’ll understand’: creative capacity building for participatory design with rural Cambodian farmers. CoDesign. , 1-18
[Journal article]Authored by: Drain, A., Grigg, N., Shekar, A.
Soysa, IB., Jayamaha, NP., & Grigg, NP. (2017). Validating the balanced scorecard framework for nonprofit organisations: an empirical study involving Australasian healthcare. Total Quality Management and Business Excellence. , 1-21
[Journal article]Authored by: Grigg, N., Jayamaha, N., Soysa, H.
Wagner, JP., Grigg, N., Mann, R., & Mohammad, M. (2017). High task interdependence: Job rotation and other approaches for overcoming ingroup favoritism. Journal of Manufacturing Technology Management. 28(4), 485-505
[Journal article]Authored by: Grigg, N., Mann, R.
Ng, GCF., Gray-Stuart, EM., Morgenstern, MP., Jones, JR., Grigg, NP., & Bronlund, JE. (2017). The slip extrusion test: A novel method to characterise bolus properties. Journal of Texture Studies. 48(4), 294-301
[Journal article]Authored by: Bronlund, J., Gray-Stuart, E., Grigg, N., Jones, J.
Iqbal, Z., Grigg, NP., & Govindaraju, K. (2017). Performing competitive analysis in QFD studies using state multipole moments and bootstrap sampling. Quality Engineering. 29(2), 311-321
[Journal article]Authored by: Govindaraju, K., Grigg, N.
Gamage, P., Jayamaha, NP., & Grigg, NP. (2017). Acceptance of Taguchi's Quality Philosophy and Practice by Lean practitioners in apparel manufacturing. Total Quality Management and Business Excellence. 28(11-12), 1322-1338
[Journal article]Authored by: Grigg, N., Jayamaha, N.
Malik, R., Mann, RS., & Grigg, NP. (2016). Benchmarking in Educational Systems. e-Quality Edge, Professional journal of the South African Quality Institute (SAQI). (201), 2-5
[Journal article]Authored by: Grigg, N., Mann, R.
Grigg, NP. (2016). Nurturing Capability and nursing vipers: Reflections on 100-odd years of Quality Science. Quality Business. 1(1), 4-6
[Journal article]Authored by: Grigg, N.
Soysa, IB., Jayamaha, NP., & Grigg, NP. (2016). Operationalising performance measurement dimensions for the Australasian nonprofit healthcare sector. TQM Journal. 28(6), 954-973
[Journal article]Authored by: Grigg, N., Jayamaha, N., Soysa, H.
Iqbal, Z., Grigg, NP., Govindaraju, K., & Campbell-Allen, NM. (2016). A distance-based methodology for increased extraction of information from the roof matrices in QFD studies. International Journal of Production Research. 54(11), 3277-3293
[Journal article]Authored by: Campbell-Allen, N., Govindaraju, K., Grigg, N.
Grigg, NP. (2015). Trust in Quality. QNewz: Official newsletter of the New Zealand Organisation for Quality,. , 13-13
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2015). Embracing diversity in quality course. QNewz: Official newsletter of the New Zealand Organisation for Quality. , 14-14
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2014). President’s report for 2013/14. QNewz: Official newsletter of the New Zealand Organisation for Quality. , 2-3
[Journal article]Authored by: Grigg, N.
Jayamaha, NP., Wagner, JP., Grigg, NP., Campbell-Allen, NM., & Harvie, W. (2014). Testing a theoretical model underlying the 'Toyota Way' - An empirical study involving a large global sample of Toyota facilities. International Journal of Production Research.
[Journal article]Authored by: Campbell-Allen, N., Grigg, N.
Doevendans, HJT., Grigg, NP., & Goodyer, J. (2015). Exploring lean deployment in new zealand apple pack-houses. Measuring Business Excellence. 19(1), 46-60
[Journal article]Authored by: Goodyer, J., Grigg, N.
Iqbal, Z., Grigg, NP., Govindaraju, K., & Campbell-Allen, NM. (2015). Enhancing prioritisation of technical attributes in quality function deployment. International Journal of Productivity and Performance Management. 64(3), 398-415
[Journal article]Authored by: Campbell-Allen, N., Govindaraju, K., Grigg, N.
Jayamaha, NP., Wagner, JP., Grigg, NP., Campbell-Allen, NM., & Harvie, W. (2014). Testing a theoretical model underlying the 'Toyota Way' - An empirical study involving a large global sample of Toyota facilities. International Journal of Production Research. 52(14), 4332-4350
[Journal article]Authored by: Campbell-Allen, N., Grigg, N., Jayamaha, N.
Iqbal, Z., Grigg, NP., Govinderaju, K., & Campbell-Allen, N. (2014). Statistical comparison of final weight scores in quality function deployment (QFD) studies. International Journal of Quality and Reliability Management. 31(2), 184-204
[Journal article]Authored by: Campbell-Allen, N., Grigg, N.
Grigg, NP. (2015). Strategic Imperatives for QM. QNewz: Official newsletter of the New Zealand Organisation for Quality. (Jan/Feb), 17-19
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2015). James Bond and the Trans-Pacific Partnership. QNewz: Official newsletter of the New Zealand Organisation for Quality. (April), 17-19
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2014). President’s report for 2013/14. QNewz: Official newsletter of the New Zealand Organisation for Quality. (May), 2-3
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2014). Big data, analytics and quality. QNewz: Official newsletter of the New Zealand Organisation for Quality. (August), 12-13
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2014). To measure is to know?. QNewz: Official newsletter of the New Zealand Organisation for Quality. (October), 15-15
[Journal article]Authored by: Grigg, N.
Samuel, A., Grigg, NP., & Mann, RS. (2014). Insights into informal benchmarking. Journal of Inspiration Economy. 1(1), 63-87 Retrieved from http://journals.uob.edu.bh/
[Journal article]Authored by: Grigg, N., Mann, R.
Grigg, NP. (2014). Gaining mastery of quality management. QNewz: Official newsletter of the New Zealand Organisation for Quality. , 12-12
[Journal article]Authored by: Grigg, N.
Grigg, NP., & AlShadiefat, M. (2013). Lean Thinking and Six Sigma in health care: challenges and sustainability issues within New Zealand. SQI Yearbook. 2011/2012, 26-33 Retrieved from http://www.sqi.org.sg/
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2013). The Global State of Quality,. QNewz: Official newsletter of the New Zealand Organisation for Quality. , 11
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2013). Thinking about thinking: Thoughts from the ANZAM operations supply chain and services management symposium. QNewz: Official newsletter of the New Zealand Organisation for Quality. , 6-11
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2013). ISO 9000 in education. QNewz: Official newsletter of the New Zealand Organisation for Quality. , 9-11
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2013). Closing the stable door. QNewz: Official newsletter of the New Zealand Organisation for Quality. , 8-10
[Journal article]Authored by: Grigg, N.
Grigg, N., Campbell-Allen, N., & Jayamaha, N. (2012). Building NZ's QM capabilty. China Quality. (2), 53-57 Retrieved from http://www.oriprobe.com/journals/zhonggzl/2012_2.html
[Journal article]Authored by: Campbell-Allen, N., Grigg, N., Jayamaha, N.
Grigg, N. (2012). ANQ Congress 2012. Q-Newz: Official newsletter of the New Zealand Organisation for Quality Assurance. (October 2012), Retrieved from http://www.nzoq.org.nz/protected/assets/q-newz_october-2012.pdf
[Journal article]Authored by: Grigg, N.
Grigg, N. (2012). Quality and the London Olympics. Q-NewZ: Offical newsletter of the New Zealand Organisation for Quality Assurance. (August 2012), 11-12
[Journal article]Authored by: Grigg, N.
Grigg, N. (2012). President's report for 2011. Q-NewZ: Official Newsletter of the New Zealand Organisation for Quality Assurance. (August 2012), 3 & 5
[Journal article]Authored by: Grigg, N.
Grigg, N. (2012). Whither the Q-word?. Q-Newz: Official Newsletter of the New Zealand Organisation for Quality Assurance. (June 2012), 11-14
[Journal article]Authored by: Grigg, N.
Grigg, N. (2012). Quality management in Asia. Q-NewZ: Official Newsletter of the New Zealand Organisation for Quality Assurance. (April 2012), 11-15
[Journal article]Authored by: Grigg, N.
Grigg, N. (2012). Feedback from international quality conferences. Q-NewZ: Official Newsletter of the New Zealand Organisation for Quality Assurance. (January/February 2012), 16-17
[Journal article]Authored by: Grigg, N.
Moongngarm, A., Bronlund, JE., Grigg, N., & Sriwai, N. (2012). Chewing behavior and bolus properties as affected by different rice types. International Journal of Medical and Biological Sciences. 6, 51-56
[Journal article]Authored by: Bronlund, J., Grigg, N.
Grigg, NP., Campbell-Allen, N., & Jayamaha, N. (2011). Building New Zealand's QM capabilty. QNewZ. (10), 4-9
[Journal article]Authored by: Campbell-Allen, N., Grigg, N., Jayamaha, N.
Mohammad, M., Mann, R., Grigg, N., & Wagner, JP. (2011). Business excellence model: An overarching framework for managing and aligning multiple organisational improvement initiatives. Total Quality Management and Business Excellence. 22(11), 1213-1236
[Journal article]Authored by: Grigg, N., Mann, R.
Mohd-Zainal, A., Goodyer, J., & Grigg, N. (2011). Learning organisation in Malaysian manufacturing companies. 2011 IEEE International Conference on Quality and Reliability, ICQR 2011. , 239-243
[Journal article]Authored by: Goodyer, J., Grigg, N.
Grigg, N. (2011). Show me the money!. QNewZ. , 9-9
[Journal article]Authored by: Grigg, N.
Grigg, N. (2011). 3rd generation QM?. Q-NewZ: Official Newsletter of the New Zealand Organisation for Quality Assurance. , 72-73
[Journal article]Authored by: Grigg, N.
Grigg, N. (2011). Lean six sigma certification. China Quality. 1, 66-69
[Journal article]Authored by: Grigg, N.
Jayamaha, NP., Grigg, NP., & Mann, RS. (2011). Empirical analysis of the Baldrige Criteria as both an organisational performance measure and a theoretical model. Measuring Business Excellence. 15(1), 20-33
[Journal article]Authored by: Grigg, N., Jayamaha, N., Mann, R.
Mohammad, M., Mann, R., Grigg, N., & Wagner, J. (2010). Selecting the right organisational improvement initiative. QNewZ. , 9-11
[Journal article]Authored by: Grigg, N., Mann, R.
Grigg, N. (2010). President's report - 2010. QNewZ. , 3-3
[Journal article]Authored by: Grigg, N.
Grigg, N. (2010). Quality means.... QNewZ. July, 12-12
[Journal article]Authored by: Grigg, N.
Wagner, J., Grigg, N., & Mann, R. (2010). Culture of quality or a quality of culture?. QNewZ. , 4-5
[Journal article]Authored by: Grigg, N., Mann, R.
Grigg, N. (2010). The economics of quality. QNewZ. , 11-12
[Journal article]Authored by: Grigg, N.
Grigg, N. (2010). Lean thinking. QNewZ. , 3
[Journal article]Authored by: Grigg, N.
Grigg, N. (2010). Report of qualcon 2010. QA Quality Australia. 24(2), 16-17
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2010). Service quality. QNewZ. , 10-11
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2010). Automotive recalls: A failure or a triumph of quality?. QNewZ. June, 10-10
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2010). Lean six sigma certification. QNewZ. July, 5-9
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2010). Three little words. QNewZ. , 15-15
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2010). Quality in a recession. New Zealand Organisation for Quality. , 14-14
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2010). Never mind the sigmas: Just plot the dots!. New Zealand Organisation for Quality. , 16-17
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2009). Quality in the 'third sector'. QNewZ. , 10-10
[Journal article]Authored by: Grigg, N.
Jayamaha, NP., Grigg, NP., & Mann, RS. (2009). A study of the validity of three major business excellence models in the Asia Pacific region. Total Quality Management and Business Excellence. 20(11), 1213-1227
[Journal article]Authored by: Grigg, N., Jayamaha, N., Mann, R.
Mohammad, MB., Mann, RS., Grigg, NP., & Wagner, JP. (2009). Selection of quality improvement initiatives: An initial conceptual model. Journal of Quality Measurement and Analysis. 5(2), 1-14
[Journal article]Authored by: Grigg, N., Mann, R.
Jayamaha, N., Grigg, N., & Mann, R. (2009). A study of the validity of three major business excellence models in the Asia Pacific region. Total Quality Management and Business Excellence. 20(11), 1213-1227
[Journal article]Authored by: Grigg, N., Jayamaha, N., Mann, R.
Grigg, NP. (2009). A healthy interest in quality. New Zealand Organisation for Quality. , 1-1
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2009). Lean six sigma. QNewZ: Official magazine of the New Zealand Organisation for Quality. , 2-2
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2009). Food safety: A hot issue. New Zealand Organisation for Quality. June, 11-11
[Journal article]Authored by: Grigg, N.
Saunders, M., Mann, R., & Grigg, N. (2008). Review processes for improving business excellence frameworks. International Journal of Quality and Reliability Management. 25(9), 928-942
[Journal article]Authored by: Grigg, N., Mann, R.
Saunders, M., Mann, RS., & Grigg, NP. (2008). Utilisation of business excellence models: Australian and international experience. TQM Journal. 20(6), 651-663
[Journal article]Authored by: Grigg, N., Mann, R.
Jayamaha, NP., Grigg, NP., & Mann, RS. (2008). Empirical validity of Baldrige criteria: New Zealand evidence. International Journal of Quality and Reliability Management. 25(5), 477-493
[Journal article]Authored by: Grigg, N., Jayamaha, N., Mann, R.
Grigg, N., & Mann, R. (2008). Promoting excellence: An international study into creating awareness of business excellence models. TQM Journal. 20(3), 233-248
[Journal article]Authored by: Grigg, N., Mann, R.
Grigg, N., & Mann, R. (2008). Review of the Australian Business Excellence Framework: A comparison of national strategies for designing, administering and promoting Business Excellence Frameworks. Total Quality Management and Business Excellence. 19(11), 1173-1188
[Journal article]Authored by: Grigg, N., Mann, R.
Grigg, NP., & Mann, RS. (2008). Rewarding excellence: An international study into business excellence awards processes. Quality Mangament Journal. 15(3), 26-40
[Journal article]Authored by: Grigg, N., Mann, R.
Shilton, A., Kreegher, S., & Grigg, N. (2008). Comparison of computation fluid dynamics simulation against tracer data from a scale model and full-sized waste stabilization pond. Journal of Environmental Engineering. 134(10), 845-850
[Journal article]Authored by: Grigg, N., Shilton, A.
Grigg, NP., & Walls, L. (2007). Developing statistical thinking for performance improvement in the food industry. International Journal of Quality and Reliability Management. 24(4), 347-369
[Journal article]Authored by: Grigg, N.
Grigg, N., & Walls, L. (2007). The role of control charts in promoting organisational learning: New perspectives from a food industry study. TQM Magazine. 19(1), 37-49
[Journal article]Authored by: Grigg, N.
Mann, RS., & Grigg, NP. (2005). Australia's business excellence framework. Q-NewZ Official Newsletter of the New Zealand Organisation for Quality. , 6-6
[Journal article]Authored by: Grigg, N., Mann, R.
Grigg, NP., Welch, S., & Mann, RS. (2005). Benchmarking and knowledge management [In Russian]. Standarty i Kachestvo (Standards and Quality). 9, 56-61
[Journal article]Authored by: Grigg, N., Mann, R.
Mann, RS., & Grigg, NP. (2005). Helping the kiwi to fly: Creating world-class organisations in New Zealand through a benchmarking initiative. Business Excellence [Russian]. , 20-29
[Journal article]Authored by: Grigg, N., Mann, R.
Dodd, CA., Linaker, AJ., & Grigg, NP. (2005). He's gotta have it: Shopping dependence and the homosexual male clothing consumer. Journal of Consumer Behaviour. 4(5), 374-389
[Journal article]Authored by: Grigg, N.
Mann, RS., & Grigg, NP. (2004). Benchmarking to achieve world-class performance. Official Newsletter of the New Zealand Organisation for Quality. , 10-14
[Journal article]Authored by: Grigg, N., Mann, R.
Grigg, NP., & Cathcart, C. (2004). When statistics don't lie. TS Today: The Trading Standards Review. 112(7), 30-32
[Journal article]Authored by: Grigg, N.
Grigg, NP., & Cathcart, C. (2004). Moving ahead on packaging. TS Today: The Trading Standards Review. 112(5), 30-33
[Journal article]Authored by: Grigg, N.
Grigg, NP. (2004). Food stats. Quality World. 30(12), 34-39
[Journal article]Authored by: Grigg, N.
Mann, R., & Grigg, N. (2004). Helping the Kiwi to fly: Creating world-class organizations in New Zealand through a benchmarking initiative. Total Quality Management and Business Excellence. 15(5-6), 707-718
[Journal article]Authored by: Grigg, N., Mann, R.
Ogden, SM., & Grigg, NP. (2003). The development of sector-based quality assurance standards in the UK: diverging or dovetailing?. The TQM Magazine. 15(1), 7-13
[Journal article]Authored by: Grigg, N.
Croal, G., Ogden, SM., & Grigg, NP. (2003). Building quality housing services: A case study of quality improvement in local authority building services. Property Management. 21(4), 230-241
[Journal article]Authored by: Grigg, N.
Hume, L., Dodd, CA., & Grigg, NP. (2003). In-store selection of wine-no evidence for the mediation of music?. Perceptual and Motor Skills. 96(3 II), 1252-1254
[Journal article]Authored by: Grigg, N.
Grigg, NP., & McAlinden, C. (2001). A new role for ISO 9000 in the food industry? Indicative data from the UK and mainland Europe. British Food Journal. 103(9), 644-656
[Journal article]Authored by: Grigg, N.
Grigg, NP., & Williams, J. (2000). Issues relating to the enforcement and deregulatiom of Part V of the Weights and Measures Act 1985: An exploratory study involving Trading Standards Officers in Scotland. British Food Journal. 102(8), 562-584
[Journal article]Authored by: Grigg, N.

Book

Grigg, NP., & Jayamaha, NP. (2014). Measuring quality and excellence: On the role of structural equation modelling in quality and business excellence research. In PK. Chopra (Ed.) Quality, Excellence and Measurement: A Tribute to Professor Gopal K. Kanji. (pp. 323 - 348). Leeds, United Kingdom: Wisdom House Publications
[Chapter]Authored by: Grigg, N., Jayamaha, N.
Jayamaha, NP., Mann, RS., & Grigg, NP. (2008). An empirical study of the validity of business excellence models and the relationship between 'enablers' and 'business excellence'. In K. Foley, & P. Hermel (Eds.) The Theories and Practices of Organisational Excellence: New Perspectives. (pp. 15 - 48). Sydney, NSW: SAI Global
[Chapter]Authored by: Grigg, N., Jayamaha, N., Mann, R.
Mann, RS., & Grigg, NP. (2007). A study of national strategies for organizational excellence. In KJ. Foley, DA. Hensler, & J. Jonker (Eds.) Quality Management and Organization Excellence: Oxymorons, Empty Boxes, or Significant Contributions to Management Thought and Practice?. (pp. 59 - 84). Sydney, NSW: SAI Global
[Chapter]Authored by: Grigg, N., Mann, R.
Loo, LL., Grigg, NP., & Mann, RS. (Eds.) (2005). Implementing quality systems and obtaining employee buy-in. Sydney, NSW: SAI Global
[Edited Book]Edited by: Grigg, N., Mann, R.
Mann, RS., & Grigg, NP. (Eds.) (2004). Strategy deployment. Sydney, NSW: SAI Global
[Edited Book]Edited by: Grigg, N., Mann, R.
Mann, RS., & Grigg, NP. (Eds.) (2004). Customer-focused culture. Sydney, NSW: Standards Australia International
[Edited Book]Edited by: Grigg, N., Mann, R.

Thesis

Grigg, NP. (2004). Developing statistical thinking in the food industry : An empirical investigation of the use of statistical process control and improvement methodologies within food and drinks manufacturing facilities in the UK. (Doctoral Thesis, University of Strathclyde)
[Doctoral Thesis]Authored by: Grigg, N.

Report

Health Quality and Safety Commission, . (2016). From knowledge to action: A framework for building quality and safety capability in the New Zealand health system. Health Quality and Safety Commission New Zealand.
[Commissioned Report]Contributed to by: Grigg, N.
Soysa, IB., Jayamaha, NP., & Grigg, NP.(2016). A survey to better understand the performance measurement dimensions for Australasian nonprofit healthcare organisations: data summary report. Palmerston North, New Zealand: Massey University
[Technical Report]Authored by: Grigg, N., Jayamaha, N., Soysa, H.
Frater, TG., & Grigg, NP. (2015). Creating engineers - climbing the educational stair-case. Massey University.
[Commissioned Report]Authored by: Grigg, N.
Goodyer, J., Grigg, N., & Murti, Y.(2011). Sustaining lean manufacturing in New Zealand organisations.
[Technical Report]Authored by: Goodyer, J., Grigg, N.
Wagner, JP., Grigg, NP., & Jayamaha, N. (2010). 2009 TWI Data: Recommendations for analysis and improvement. Massey University.
[Commissioned Report]Authored by: Grigg, N., Jayamaha, N.
Jayamaha, NP., Mann, R., & Grigg, N.(2007). A Report on Empirical Testing of the Singapore Quality Award (SQA) Criteria. Massey University, New Zealand: COER Centre for Organisation Excellence Research
[Technical Report]Authored by: Grigg, N., Jayamaha, N., Mann, R.
Grigg, NP., & Mann, RS. (2005). Beneath the surface: Enhancing the development, design, and deployment of the Australian Business Excellence Framework. SAI Global.
[Commissioned Report]Authored by: Grigg, N., Mann, R.
Grigg, NP., & Mann, RS. (2005). "Development" and "deployment" practices of business excellence framework custodians. SAI Global.
[Commissioned Report]Authored by: Grigg, N., Mann, R.
Grigg, NP., & Mann, RS. (2005). Beneath the surface: Enhancing the development, design, and deployment of the Australian Business Excellence Framework. SAI Global.
[Commissioned Report]Authored by: Grigg, N.
Grigg, NP., & Mann, RS. (2005). Beneath the surface: Enhancing the development, design and deployment of the Australian Business Excellence Framework. SAI Global.
[Commissioned Report]Authored by: Grigg, N., Mann, R.

Conference

Pllawala, NM., Jayamaha, NP., & Grigg, NP. (2017). Validating the Theoretical Underpinnings of the ISO 9001:2015 Quality Management System Standard: a Cross Cultural Perspective. In P. Castka, M. Wilson, & M. Chowdhury (Eds.) Proceedings of the 15th ANZAM Operations, Supply Chain and Services Management Symposium. (pp. 46 - 50). : 15th ANZAM Operations, Supply Chain and Services Management Symposium
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N.
Jayamaha, NP., Grigg, NP., & Pallawala, NM. (2017). Examining the Effect of National Culture on the Core Elements of the Toyota Way: An Empirical Study on Toyota’s International Logistics, Sales and Marketing. In P. Castka, M. Wilson, & M. Chowdhury (Eds.) Proceedings of the 15th ANZAM Operations, Supply Chain and Services Management Symposium. (pp. 34 - 39). : 15th ANZAM Operations, Supply Chain and Services Management Symposium
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N.
Soysa, HIB., Jayamaha, N., & Grigg, N. (2016). Designing, developing and testing a performance measurement system for nonporit organisations by mixing case studies with quantitative survey research. 22nd Asia Pacific Quality Organisation Conference Proceedings. (pp. 121 - 124). : 22nd Asia Pacific Quality Organisation Conference
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N., Soysa, H.
Ishrat, I., Grigg, NP., Jayamaha, NP., & Pulakanam, V. (2016). Cashmere manufacturing: A review of the traditional and the state-of-the-art practices. In APQO 2016(pp. 80 - 80). , APQO Conference 2016
[Conference Abstract]Authored by: Grigg, N., Jayamaha, N.Edited by: Grigg, N.
Pallawala, NM., Jayamaha, NP., & Grigg, NP. (2016). The Effects of National Culture on the Implementation of the ISO 9001 Quality Management Systems Standard: A Research Outline for a Study Involving South Asian and Australasian ISO 9001 Certified Manufactures. In NP. Grigg (Ed.) APQO 2016. (pp. 90 - 97). : APQO Conference 2016
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N.Edited by: Grigg, N.
Wickramasinghe, SG., Jayamaha, NP., & Mathrani, A. (2016). Documentation Requirements for Quality Assurance in Agile Software Development Using the Method ‘Scrum’ in Healthcare Software Development. In N. Grigg (Ed.) APQO 2016. (pp. 172 - 175). : APQO Conference 2016
[Conference Paper in Published Proceedings]Authored by: Jayamaha, N., Mathrani, A.Edited by: Grigg, N.
Soysa, HIB., Jayamaha, NP., & Grigg, NP. (2016). Designing, developing and testing a performance measurement system for nonporit organisations by mixing case studies with quantitative survey research. In 22nd Asia Pacific Quality Organisation Conference Proceedings(pp. 121 - 124). , 22nd Asia Pacific Quality Organisation Conference New Zealand: New Zealand Organisation for Quality
[Conference Abstract]Authored by: Grigg, N., Jayamaha, N.
Jayamaha, NP., Grigg, NP., & Soysa, HIB. (2016). Statistical principles on validating formative concepts: An annotated example. (pp. 6 - 6). , 2016 Joint NZSA and ORSNZ Coference: Auckland University of Technology New Zealand
[Conference Abstract]Authored by: Grigg, N., Jayamaha, N., Soysa, H.
Doevendans, H., Grigg, NP., & Goodyer, JE. (2016). Development of a lean maturity appraisal model for New Zealand apple orchards. In H. Dreyer, & T. Netland (Eds.) 23rd EurOMA Conference: Interactions. Trondheim: 23rd EurOMA (European Operations Management Association) Conference
[Conference Paper in Published Proceedings]Authored by: Goodyer, J., Grigg, N.
Doevendans, H., Grigg, NP., & Goodyer, JE. (2016). A Lean model for the New Zealand apple industry. In H. Dreyer, & T. Netland (Eds.) 23rd EurOMA Conference: Interactions. Norway: 23rd EurOMA (European Operations Management Association) Conference
[Conference Paper in Published Proceedings]Authored by: Goodyer, J., Grigg, N.
Lemaire, G., Frater, TG., & Grigg, NP.0-100 in 6.4 Days: An integration of the Viable System Model and Baldrige framework for process improvement through an organisational systems structuring approach. . Rotorua
[Conference Paper]Authored by: Grigg, N.
Grigg, NP. (2016, October). Design of Experiments Masterclass. Presented at Quality improvement scientific symposium. Auckland, New Zealand.
[Conference Oral Presentation]Authored by: Grigg, N.
Grigg, NP. (2016, November). A deafening clash of cultures? Challenges of raising standards in New Zealand. Presented at the Asia Pacific Quality organisation (APQO) Annual Conference. Rotorua, New Zealand.
[Conference Oral Presentation]Authored by: Grigg, N.
cullen, J., & Grigg, NP.(2016, November). A view of primary health care improvement through the lens of Deming’s system of profound knowledge. Proceedings of the Asia Pacific Quality organisation (APQO) Annual Conference.
[Conference]Authored by: Grigg, N.
Goodyer, JE., Grigg, NP., Frater, TG., & Fung, S.(2016, November). Can we predict a sustainable Lean programme? A 10 year longitudinal study of New Zealand manufacturers. .
[Conference]Authored by: Goodyer, J., Grigg, N.
Soysa, IB., Jayamaha, NP., & Grigg, NP. (2016). Developing a performance scoring system for nonprofit organisations. Proceedings of PMA 2016. (pp. 1 - 14). : PMA 2016: 10th conference of the Performance Measurement Association
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N., Soysa, H.
Grigg, NP. (2015, September). Applying Lean to the pip fruit sector of New Zealand. Presented at Lean Business Systems conference. Auckland, New Zealand.
[Conference Oral Presentation]Authored by: Grigg, N.
Doevendans, H., Grigg, NP., & Goodyer, JE. (2014). Towards a Lean NZ pipfruit industry; improving practices within and between supply chain elements. In T. Olsen, & A. Zhang (Eds.) Proceedings of the 12th ANZAM Operations, Supply Chain, and Services Management Symposium. : 12th ANZAM Operations, Supply Chain, and Services Management Symposium
[Conference Paper in Published Proceedings]Authored by: Goodyer, J., Grigg, N.
Grigg, NP. (2014, October). Horsepower, dirty pipes and unintended acceleration: strategic dimensions of quality in the 21st century. Presented at Qualcon 2014, Annual conference of the Australian Organisation for Quality. Adelaide, Australia.
[Conference Oral Presentation]Authored by: Grigg, N.
Grigg, NP. (2013, October). Compliance to Excellence: the changing face of Quality Management. Presented at Project Management Institute Central Branch Meeting. Wellington, New Zealand.
[Conference Oral Presentation]Authored by: Grigg, N.
Mohd-Zainal, A., Goodyer, J., & Grigg, N.Organisational learning to sustain lean implementation in New Zealand manufacturing companies. INFORMATION AND FINANCIAL ENGINEERING, ICIFE 2011. (pp. 151 - 156). 2010-4626.
[Conference]Authored by: Goodyer, J., Grigg, N.
Gawith, J., Anderson, A., Campbell-Allen, N., & Grigg, NP.Exploratory Research into a Modern Curriculum for Education New Product Development Professionals. In L. Bstieler, & G. Barczak (Eds.): 35th Annual Global Conference on Product Innovation Management
[Conference Paper in Published Proceedings]Authored by: Campbell-Allen, N., Grigg, N.
Soysa, IB., Jayamaha, NP., & Grigg, NP. (2015). Operationalising performance measurement in the Australasian non-profit healthcare sector - An empirical study. In A. Sohal (Ed.) Proceedings of the 13th ANZAM Operations, Supply Chain and Services Management Symposium. Melbourne, Australia: 13th ANZAM Operations, Supply Chain and Services Management Symposium
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N., Soysa, H.
Gamage, P., Jayamaha, NP., Grigg, NP., & Nanayakkara, NKBMP. (2014). Comparative analysis of Taguchi's crossed array approach vs combined array approach to robust parameter design: A study based on apparel industry. IEEE International Conference on Industrial Engineering and Engineering Management. Vol. 2015-January (pp. 749 - 753).
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N.
Jayamaha, NP., Wagner, JP., & Grigg, NP. (2014). The moderation effect of the cultural dimension 'individualism/collectivism' on Toyota Way deployment-A global study on Toyota facilities. IEEE International Conference on Industrial Engineering and Engineering Management. Vol. 2015-January (pp. 228 - 232).
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N.
Samuel, A., Grigg, NP., & Mann, RS. (2014). Insights into informal benchmarking. : ANQ Annual Congress
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Soysa, IB., Jayamaha, NP., & Grigg, NP. (2014). An application of structural equation modelling – A tutorial. In TSG. Peiris (Ed.) Proceedings of the International Statistics Conference 2014 – IASSL, Sri Lanka. (pp. 216 - 216). Sri Lanka: IASSL International Conference
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N., Soysa, H.
Gamage, P., Jayamaha, NP., Grigg, NP., & Nanayakkara, NKBMP. (2014). Application of Taguchi’s robust parameter design approach to optimise the sewing parameters to minimize the variability of stitch density. In TSG. Peiris (Ed.) Proceedings of the International Statistics Conference 2014 -IASSL, Sri Lanka. (pp. 223 - 223). Sri Lanka.: IASSL International Conference
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N.
Grigg, NP. (2012, August). Quality Management education: Quality educational pathways in New Zealand and Internationally (keynote address). Presented at International Academy for Quality symposium on Quality and Sustainability in Education of Asia Pacific. City University of Hong Kong.
[Conference Oral Presentation]Authored by: Grigg, N.
Doevendans, HJT., Grigg, NP., & Goodyer, JE. (2014). Introducing Lean to a horticultural setting: Operational innovation of the New Zealand pipfruit industry. : 21st International Annual EurOMA Conference
[Conference Paper in Published Proceedings]Authored by: Goodyer, J., Grigg, N.
Doevendans, HJT., Grigg, NP., & Goodyer, JE. (2014). Exploring lean deployment in New Zealand apple pack-houses. Performance Management: designing the high performing organization. (pp. 608 - 620). Denmark: PMA 2014
[Conference Paper in Published Proceedings]Authored by: Goodyer, J., Grigg, N.
Iqbal, Z., Grigg, NP., & Campbell-Allen, NM. (2014). Enhancing Prioritisation of Technical Attributes in Quality Function Deployment. Performance management: designing the high-performing organization. (pp. 271 - 287). Denmark: PMA 2014
[Conference Paper in Published Proceedings]Authored by: Campbell-Allen, N., Grigg, N.
Grigg, NP., Moongngarm, A., Bronlund, JE., & Sriwai, N. (2014). Particle size reduction, starch digestibility, and glycemic index of cooked rice during oral digestion in human subjects. : Food Structure and Functionality Forum Symposium
[Conference Paper in Published Proceedings]Authored by: Bronlund, J., Grigg, N.
Doevendans, HJT., Grigg, NP., & Goodyer, JE. (2014). Towards a Lean NZ pipfruit industry; improving practices within and between supply chain elements. In T. Olsen, & A. Zhang (Eds.) 12th ANZAM Operations, Supply Chain, and Services Management Symposium Proceedings. (pp. 1 - 17). New Zealand: 12th ANZAM Operations, Supply Chain, and Services Management Symposium
[Conference Paper in Published Proceedings]Authored by: Goodyer, J., Grigg, N.
Soysa, IB., Jayamaha, NP., & Grigg, NP. (2014). Developing a conceptual model for measuring performance of Australasian nonprofit sector. In T. Olsen, & A. Zhang (Eds.) (pp. 1 - 19). Auckland, New Zealand: 12th ANZAM Operations, Supply Chain, and Services Management Symposium
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N., Soysa, H.
Gamage, P., Jayamaha, NP., Grigg, NP., & Nanayakkara, NKBMP. (2014). Testing the theoretical relationship between Taguchi’s robust design philosophy and Lean to improve manufacturing performance through continual improvement – an empirical study involving a large apparel manufacturer. In T. Olsen, & A. Zhang (Eds.)Auckland, New Zealand: 12th ANZAM Operations, Supply Chain, and Services Management Symposium
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N.
Dixon, J., Jayamaha, NP., & Grigg, NP. (2014). Laboratory cold chain quality performance – an exploratory study. In T. Olsen, & A. Zhang (Eds.)Auckland, New Zealand: 12th ANZAM Operations, Supply Chain, and Services Management Symposium
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N.
Samuel, A., Grigg, NP., & Mann, RS. (2013). Research design and method to investigate informal benchmarking. In R. Lane, & D. Kahn (Eds.) Proceedings of the 11th ANZAM Operations, Supply Chain and Services Management Symposium. Australia: 11th ANZAM Operations, Supply Chain and Services Management Symposium
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Soysa, IB., Jayamaha, NP., & Grigg, NP. (2013). Examining the performance measurement in the Australasian nonprofit sector. In R. Adler, & R. Greatbanks (Eds.) (pp. 1 - 12). : Performance Management Association of Australasia (PMAA) Conference 2013
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N., Soysa, H.
Gamage, P., Jayamaha, NP., Grigg, NP., & Nanayakkara, NKBMP. (2013). Developing and testing a theoretical model integrating Taguchis quality philosophy in a lean manufacturing context. In R. Lane (Ed.) Proceedings of the 11th ANZAM Operations, Supply Chain and Services Management Symposium: 20-21 June 2013. (pp. 1 - 23). : 11th ANZAM Operations, Supply Chain and Services Management Symposium
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N.
Soysa, IB., Jayamaha, NP., & Grigg, NP. (2013). Performance measurement in the nonprofit sector. In R. Lane, & D. Kahn (Eds.) 11th ANZAM Operations Supply Chain and Services Management Symposium Proceedings. (pp. 1 - 16). : 11th ANZAM Operations, Supply Chain and Services Management Symposium
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N., Soysa, H.
Jayamaha, NP., Jayamaha, DH., & Grigg, N. (2013). A New Zealand healthcare operations management case study on secondary fractures of elderly hip fracture patients. In R. Lane, & D. Kahn (Eds.) Proceedings of the 11th ANZAM Operations, Supply Chain and Services Management Symposium. (pp. 1 - 20). : 11th ANZAM Operations, Supply Chain and Services Management Symposium
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N.
Jayamaha, NP., & Jayamaha, D. (2012). Risk Analysis of Re-fractures of Elderly Patients-A New Zealand Retrospective Study. In NP. Grigg (Ed.) : World Business Capability Congress
[Conference Paper in Published Proceedings]Authored by: Jayamaha, N.Edited by: Grigg, N.
Samuel, A., Mann, R., & Grigg, N. (2012). A quantum leap in informal benchmarking. In World Business Capability Congress: Driving Excellence>Innovation>Productivity>Export Growth: Speakers, World Business Capability Congress: Driving Excellence>Innovation>Productivity>Export Growth New Zealand
[Conference Abstract]Authored by: Grigg, N., Mann, R.
Doevendans, HJT., Grigg, N., & Goodyer, JE. (2012). How lean is the New Zelaand pipfruit industry?. World Business Capability Congress: Driving Excellence>Innovation>Productivity>Export Growth: Papers. (pp. 1 - 12). New Zealand: World Business Capability Congress: Driving Excellence>Innovation>Productivity>Export Growth
[Conference Paper in Published Proceedings]Authored by: Goodyer, J., Grigg, N.
Regan, G., Mann, R., & Grigg, N. (2012). Making quality buisness excellence happen: A research working paper review. World Business Capability Congress: Driving Excellence>Innovation>Productivity>Export Growth: Papers. (pp. 1 - 11). New Zealand: World Business Capability Congress: Driving Excellence>Innovation>Productivity>Export Growth
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Grigg, N., Campbell-Allen, N., & Jayamaha, N. (2012). Developing open minds: A review of quality education and training provision in NZ and internationally. World Business Capability Congress: Driving Excellence>Innovation>Productivity>Export Growth: Papers. (pp. 1 - 11). New Zealand: World Business Capability Congress: Driving Excellence>Innovation>Productivity>Export Growth
[Conference Paper in Published Proceedings]Authored by: Campbell-Allen, N., Grigg, N., Jayamaha, N.
Gamage, P., Jayamaha, NP., & Grigg, N. (2012). Integration of design of experiments within a strong lean manufacturing environment. World Business Capabilty Congress: Driving Excellence>Innovation>Productivity>Export Growth: Papers. (pp. 1 - 14). New Zealand: World Business Capability Congress: Driving Excellence>Innovation>Productivity>Export Growth
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N.
Grigg, N., & Alshadiefat, M. (2012). Lean thinking and six sigma in health care: Challenges and sustainability issues within New Zealand. In ATC. Wong, K-S. Chin, & MM. Xu (Eds.) Asian Network for Quality [ANQ] Congress 2012: Striving for Excellence through Product and Service Quality: Program Book. (pp. 914 - 922). China: Asian Network for Quality [ANQ] Congress 2012: Striving for Excellence through Product and Service Quality
[Conference Paper in Published Proceedings]Authored by: Grigg, N.
Grigg, NP. (2011, October). Winning in the global economy through collaboration, innovation and excellence (plenary address). Presented at Qualcon 2011. Adelaide, South Australia.
[Conference Oral Presentation]Authored by: Grigg, N.
Grigg, NP., & Forsman, D.Building New Zealand’s capability: A collaborative approach to education, training, certification and research. In K. Foley (Ed.) (pp. 1 - 15). : Qualcon 2011
[Conference Paper in Published Proceedings]Authored by: Grigg, N.
Grigg, NP., Campbell-Allen, N., & Jayamaha, N.Quality Management Education Quality Educational Programmes in New Zealand and Internationally. (pp. 1 - 15). Vietnam: ANQ Congress 2011
[Conference Paper in Published Proceedings]Authored by: Campbell-Allen, N., Grigg, N.
Mohd-Zainal, A., Goodyer, J., Grigg, N., & Rohani, JM. (2011). Learning organization in New Zealand and Malaysian manufacturing companies. IEEE International Conference on Industrial Engineering and Engineering Management. (pp. 428 - 432).
[Conference Paper in Published Proceedings]Authored by: Goodyer, J., Grigg, N.
Gawith, JA., Anderson, A., Campbell-Allen, N., & Grigg, N.Exploratory Research into Developing a Modern Curriculum for Educating New Product Development Professionals. (pp. 1 - 15). : 2011 PDMA Academic Research Forum
[Conference Paper in Published Proceedings]Authored by: Campbell-Allen, N., Grigg, N.
Wagner, JP., Grigg, NP., Mann, R., Mohammad, M., & Harvie, W. (2011). Re-constructing organisational cultures of continuous improvement: Findings from international case studies. (pp. 1 - 11). Cambridge, United Kingdom: Proceedings of the 18th International Annual EurOMA Conference.
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Goodyer, J., Murti, Y., Grigg, NP., & Shekar, A. (2011). Lean: insights into SMEs ability to sustain improvement. (pp. 1 - 10). , Proceedings of the 18th International Annual EurOMA Conference. Cambridge, United Kingdom: University of Cambridge
[Conference Abstract]Authored by: Goodyer, J., Grigg, N., Shekar, A.
Mohammad, M., Mann, R., Grigg, NP., & Wagner, JP. (2011). Selecting appropriate organisational improvement initiatives: A five step approach. (pp. 79 - 80). , Proceedings of the 15th International Conference on ISO and TQM (15-ICIT)
[Conference Abstract]Authored by: Grigg, N., Mann, R.
Mohd Nor, K., & Grigg, NP. (2011). Causes of rework in shipbuilding industry in Malaysia. (pp. 111 - 112). , Proceedings of the 15th International Conference on ISO and TQM (15-ICIT)
[Conference Abstract]Authored by: Grigg, N.
Grigg, NP., Goodyer, J., & Murti, Y. (2011). Going beyond 5S: sustaining Lean in New Zealand manufacturing. (pp. 101 - 102). , Proceedings of the 15th International Conference on ISO and TQM ((15-ICIT)
[Conference Abstract]Authored by: Goodyer, J., Grigg, N.
Grigg, NP., Goodyer, J., & Murti, Y. (2011). Going beyond 5S: sustaining Lean in New Zealand manufacturing. In SKM. Ho (Ed.) (pp. 1 - 7). : Proceedings of the 15th International Conference on ISO and TQM (15-ICIT)
[Conference Paper in Published Proceedings]Authored by: Goodyer, J., Grigg, N.
Mohd Nor, KN., & Grigg, NP. (2011). Causes of rework in shipbuilding industry in Malaysia. In SKM. Ho (Ed.) (pp. 1 - 6). : Proceedings of the 15th International Conference on ISO and TQM (15-ICIT)
[Conference Paper in Published Proceedings]Authored by: Grigg, N.
Mohammad, M., Mann, R., Grigg, NP., & Wagner, JP. (2011). Selecting appropriate organisational improvement initiatives: A five step approach. In SKM. Ho (Ed.) (pp. 1 - 6). : Proceedings of the 15th International Conference on ISO and TQM (15-ICIT)
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Grigg, NP., & Doevendans, H. (2011). Human resource issues in the New Zealand pipfruit industry: some findings from a quality management study. , 18th International Annual EurOMA Conference Cambridge, United Kingdom: University of Cambridge
[Conference Abstract]Authored by: Grigg, N.
Wagner, JP., Grigg, NP., Mann, R., Mohammad, M., & Harvie, W. (2011). Re-constructing organisational cultures of continuous improvement: Findings from international case studies. , 18th International Annual EurOMA Conference Cambridge, United Kingdom: University of Cambridge
[Conference Abstract]Authored by: Grigg, N., Mann, R.
Grigg, NP., & Doevendans, H. (2011). Human resource issues in the New Zealand pipfruit industry: some findings from a quality management study. (pp. 1 - 10). Cambridge, United Kingdom: 18th International Annual EurOMA Conference
[Conference Paper in Published Proceedings]Authored by: Grigg, N.
Goodyer, J., Murti, Y., Grigg, NP., & Shekar, A. (2011). Lean: insights into SMEs ability to sustain improvement. Cambridge, United Kingdom: 18th International Annual EurOMA Conference
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Shekar, A.
Jayamaha, DH., Jayamaha, NP., & Grigg, NP. (2011). Acute admissions to a New Zealand Hospital from aged care facilities: A retrospective study. 9th Annual Conference of the Australia and New Zealand Acadamy of Management: Operations, Supply Chain and Services Management Symposium. (pp. 290 - 311). Australia
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N.
Jayamaha, NP., Wagner, JP., Grigg, N., Campbell-Allen, N., & Harvie, W. (2011). The relationships between respect for people, continuous improvement and Outcomes - a global empirical study involving Toyota. (pp. 94 - 117). Australia: 9th Annual Conference of the Australia and New Zealand Acadamy of Management: Operations, Supply Chain and Services Management Symposium
[Conference Paper in Published Proceedings]Authored by: Campbell-Allen, N., Grigg, N., Jayamaha, N.
Grigg, NP. (2010, September). Quality in Health Services – Interest in Quality Management models growth in the service sector (plenary address). Presented at Qualcon 2010. Canberra, Australia.
[Conference Oral Presentation]Authored by: Grigg, N.
Grigg, NP., Jayamaha, D., Jayamaha, N., Campbell-Allen, N., & George, A. (2010). Applications of quality and risk management tools in the New Zealand healthcare system. (pp. 1 - 15). : Qualcon 2010
[Conference Paper in Published Proceedings]Authored by: Campbell-Allen, N., Grigg, N., Jayamaha, N.
Mohd-Zainal, A., Goodyer, J., & Grigg, NP. (2010). Organisational Learning to Sustain Lean Implementation in New Zealand Manufacturing Companies. In AM. Rawini, & C. Zhang (Eds.) (pp. 147 - 152). Singapore: Proceedings of the International Conference on Management Technology and Applications (ICMTA 2010)
[Conference Paper in Published Proceedings]Authored by: Goodyer, J., Grigg, N.
Wagner, JP., Grigg, NP., Mann, RS., Mohammad, MB., & Harvie, W. (2010). Beyond universalism: Continuous improvement in its socio-cultural context. Proceedings of the 17th International Annual European Operations Management Association (EurOMA) Conference 2010: Managing Operations in Service Economies. (pp. 1 - 10).
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Mohammad, M., Mann, R., Grigg, N., & Wagner, JP. (2010). The right improvement initiative for the right situation: A contextual and systems approach. 40th International Conference on Computers and Industrial Engineering: Soft Computing Techniques for Advanced Manufacturing and Service Systems, CIE40 2010.
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Grigg, NP., Goodyer, JE., Murti, Y., & Shekar, A. (2010). The use of case study methods for research into lean sustainability in SMES in New Zealand. Proceedings of the 17th International Annual European Operations Management Association (EurOMA) Conference 2010: Managing Operations in Service Economies. (pp. 1 - 10).
[Conference Paper in Published Proceedings]Authored by: Goodyer, J., Grigg, N., Shekar, A.
Wagner, JP., Stamm, ML., Grigg, NP., Mann, RS., Neitzert, TR., & Mohammad, MB. (2009). Inside the black box: Field research methodologies of culture and continuous improvement. In K. Weaver, J. Gibb, & D. Munshi (Eds.) 13th Annual Waikato Management School Student Research Conference. (pp. 1 - 28).
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Mohammad, MB., Mann, RS., Grigg, NP., & Wagner, JP. (2009). Selection of business improvement initiatives towards achieving business excellence: An initial conceptual model. International Conference on Quality, Productivity and Performance Measurement. (pp. 1 - 8).
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Wagner, JP., Grigg, NP., Mann, RS., & Mohammad, MB. (2009). Inside the black box: A field research methodology of culture and continuous improvement. In Proceedings of the New Zealand Postgraduate Conference(pp. 145 - 145). : Victoria University of Wellington
[Conference Abstract]Authored by: Grigg, N., Mann, R.
Jayamaha, NP., & Grigg, NP. (2009). Monitoring and improving the operational performance of a New Zealand healthcare organisation: a study on patient falls. In C. Soosay, P. O'Neill, & D. Prajogo (Eds.) (pp. 238 - 250). : Proceedings of the 7th ANZAM Operations, Supply Chain and Services Management Symposium
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N.
Grigg, NP. (2008). Six Sigma in the Southern Hemisphere: Bonzer or Bull Dust?. Presented at Six Sigma 2008 symposium. Monash University.
[Conference Oral Presentation]Authored by: Grigg, N.
Jayamaha, NP., Grigg, NP., & Mann, RS. (2008). Testing category and item weights of the Australian business excellence framework using the partial least squares regression (plsr) method. In PJ. Singh, D. Prajogo, P. O'Neill, & S. Rahman (Eds.) (pp. 1 - 12). : Proceedings of the ANZAM Operations, Supply Chain & Services Management Symposium
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N., Mann, R.
Mohammed, M., Mann, RS., Grigg, NP., & Wagner, J. (2008). Multiple initiatives implementation in the journey towards organisational excellence: Issues and future research. Proceedings of the New Zealand Organisation for Quality COnference. (pp. 67 - 70).
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Wagner, JP., Grigg, NP., Mann, RS., & Mohammed, M. (2008). Productivity and quality: a cultural perspective. Proceedings of the New Zealand Organisation for Quality Conference: 'Quality Productivity and Sustainability'. (pp. 63 - 66).
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Jayamaha, NP., Grigg, NP., & Mann, RS. (2008). Testing category and item weights of the Australian Business Excellence Framework using the partial least squares regression (PLSR) method. Proceedings of Australia & New Zealand Academy of Management (ANZAM) Operations, Supply Chain & Services Management Symposium 2008: The Challenges and Opportunities of Operating in Complex Supply Chains. (pp. unpaged).
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Grigg, NP., & Pulakanam, V. (2008). Is Six Sigma appropriate to NZ organisations?. Proceedings of the New Zealand Organisation for Quality Conference: 'Quality Productivity and Sustainability. (pp. 49 - 62).
[Conference Paper in Published Proceedings]Authored by: Grigg, N.
Grigg, N., & Campbell-Allen, NM. (2007). QUALITY MANAGEMENT: A REVIEW OF INTERNATIONAL LITERATURE AND EDUCATIONAL PROGRAMMES. (pp. 1 - 28). : 12th World Congress for Total Quality Management
[Conference Paper in Published Proceedings]Authored by: Campbell-Allen, N., Grigg, N.
Jayamaha, NP., Grigg, NP., & Mann, RS. (2007). How valid is the Australian business excellence framework an empirical study. (pp. 1 - 12). : Proceedings of the 5th ANZAM and 1st Asian Pacific Operations Management Symposium
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N., Mann, R.
Gawith, JA., Grigg, NP., Shekar, A., & Anderson, AM. (2007). Examining the product development process in New Zealand SMEs. : 14th International Product Development Management Conference
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Shekar, A.
Gawith, JA., O'Sullivan, GC., & Grigg, NP. (2007, June). Technological literacy in New Zealand: Two paradigms a swing apart. Presented at Pupils Attitudes Towards Technology [PATT] 18 International Conference on Design and Technology Education Research: Teaching and Learning Technological Literacy in the Classroom. Glasgow, Scotland.
[Conference Oral Presentation]Authored by: Grigg, N.
O'Sullivan, GC., Gawith, J., & Grigg, N. (2007, October). Developing technology education: Don't throw the baby out with the bath water. Presented at Technology Education New Zealand [TENZ] Conference 2007: Leading the way...The Nature of Technology, Technological Knowledge & Technological Practice. Auckland, New Zealand.
[Conference Oral Presentation]Authored by: Grigg, N.
Gawith, JA., Grigg, NP., Shekar, A., & Anderson, AM. (2007). Examining the product development process in New Zealand SMEs. Proceedings of the 14th International Product Development Management Conference. (pp. 397 - 408).
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Shekar, A.
O'Sullivan, GC., Gawith, JA., & Grigg, NP. (2007). Developing technology education: Don't throw the baby out with the bath water. TENZ 2007 Conference Papers Booklet. (pp. 73 - 87). New Zealand: Technology Education New Zealand [TENZ] Conference 2007: Leading the way...The Nature of Technology, Technological Knowledge & Technological Practice
[Conference Paper in Published Proceedings]Authored by: Grigg, N.
Gawith, JA., O'Sullivan, GC., & Grigg, NP. (2007). Technological literacy in New Zealand: Two paradigms a swing apart. In JR. Dakers, WJ. Dow, & MJ. de Vries (Eds.) (pp. 109 - 121). United Kingdom: Pupils Attitudes Towards Technology [PATT] 18 International Conference on Design and Technology Education Research: Teaching and Learning Techological Literacy in the Classroom
[Conference Paper in Published Proceedings]Authored by: Grigg, N.
Jayamaha, N., Grigg, NP., & Mann, RS. (2007). How valid is the Australian Business Excellence Framework? - An empirical study. In PJ. Singh, D. Prajogo, & P. O'Neill (Eds.) Proceedings of the 5th Australian and New Zealand Academy of Management (ANZAM) Operations Management Symposium / 1st Asia Pacific Operations Management Symposium. (pp. unpaged - 12).
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N., Mann, R.
Jayamaha, NP., Grigg, NP., & Mann, RS. (2006). Empirical evidence on the validity of the Australian business excellence framework. In KV. Peursem, & D. Munshi (Eds.) (pp. 1 - 20). : 10th Annual Waikato Management School Student Research Conference
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N., Mann, R.
Grigg, NP., & Mann, RS. (2006, December). Improving the design of business excellence models. Presented at 11th World Congress for Total Quality Management. Wellington, NZ.
[Conference Oral Presentation]Authored by: Grigg, N., Mann, R.
Troy, V., Grigg, NP., & Mann, RS. (2006). 2005 national CRM survey. In Proceedings of the 11th World Congress for Total Quality Management(pp. unpaged - 2). : World Congress for Total Quality Management
[Conference Abstract]Authored by: Grigg, N., Mann, R.
Vithanage, D., Grigg, NP., & Bronlund, JE. (2006). A DoE method to identify, quantify and minimize variation of net weights in canned foods. Proceedings of the 11th World Congress for Total Quality Management. (pp. unpaged - 14).
[Conference Paper in Published Proceedings]Authored by: Bronlund, J., Grigg, N.
Jayamaha, N., Mann, RS., & Grigg, NP. (2006). An empirical investigation of the validity of two Business Excellence Frameworks used in Australasia. In Proceedings of the 11th World Congress for Total Quality Management(pp. 73 - 74). : World Congress for Total Quality Management
[Conference Abstract]Authored by: Grigg, N., Jayamaha, N., Mann, R.
Jayamaha, N., Grigg, NP., & Mann, RS. (2006). Empirical evidence on the validity of the Australian Business Excellence Framework. In K. van Peursem, & D. Munshi (Eds.) Proceedings of the 10th Annual Waikato Management School Student Research Conference. (pp. unpaged - 20).
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Jayamaha, N., Mann, R.
Mann, RS., & Grigg, NP. (2006, January). A study of national strategies to increase the awareness and use of business excellence frameworks. Presented at 5th Multinational Alliance for the Advancement of Organizational Excellence Conference. Sydney, NSW.
[Conference Oral Presentation]Authored by: Grigg, N., Mann, R.
Grigg, NP., & Campbell-Allen, N. (2006, October). Qualifications in quality and development of the Graduate Diploma in Quality at Massey University. Presented at Australian Organisation for Quality (NSW) Inc & Asia Pacific Quality Organisation International QUALCON Conference. Sydney, NSW.
[Conference Oral Presentation]Authored by: Grigg, N.
Powell, N., Shilton, AN., Pratt, S., Chisti, MY., & Grigg, NP. (2006). Factors effecting biological phosphorus removal in waste stabilisation ponds: A statistical analysis. 7th IWA Specialist Conference on Waste Stabilization Ponds: Proceedings.
[Conference Paper in Published Proceedings]Authored by: Brown, N., Chisti, M., Grigg, N., Shilton, A.
Grigg, NP. (2005, October). Statistical thinking in the food industry: The role of control charts in developing reliable process knowledge. Presented at Qualcon 2005: Australian Organisation for Quality Annual Conference. Gold Coast, QLD.
[Conference Oral Presentation]Authored by: Grigg, N.
Grigg, NP. (2005). Statistical thinking in the food industry: The role of control charts in developing reliable process knowledge. (pp. 10 - 11). , Qualcon 2005: Australian Organisation for Quality Annual Conference City East, QLD: Australian Organisation for Quality
[Conference Abstract]Authored by: Grigg, N.
Grigg, NP., Welch, S., & Mann, RS. (2005). Benchmarking made easy in a knowledge based economy. 49th European Organisation for Quality Congress. (pp. 1 - 10). Belguim
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Mann, RS., & Grigg, NP. (2005). Engaging organisations in business excellence: An international study. 10th World Congress for Total Quality Management. (pp. unpaged). University of Manitoba, Canada
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Mann, RS., & Grigg, NP. (2005). Excellence down under: Enhancing the Australian business excellence framework. In SKM. Ho, X-F. Tang, & Y-ZL. Eds (Eds.) TQM & 6-Sigma For Competitiveness: Proceedings of the 10th Intenational Conference on ISO 9000 & TQM (10-ICIT). China
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Grigg, NP., Welch, S., & Mann, RS. (2005, April). Benchmarking made easy in a knowledge based economy. Presented at 49th European Organisation for Quality Congress. Antylya, Turkey.
[Conference Oral Presentation]Authored by: Grigg, N., Mann, R.
Mann, RS., & Grigg, NP. (2005, August). Engaging organisations in business excellence:A international study. Presented at 10th World Congress for Total Quality Management. University of Manitoba, MA.
[Conference Oral Presentation]Authored by: Grigg, N., Mann, R.
Mann, RS., & Grigg, NP. (2005). Beneath the surface: Enhancing the Australian Business Excellence Framework. In MSP. Ed (Ed.) The Annual Conference of the Australian Organisation for Quality. Brisbane, QLD
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Grigg, NP. (2005). Statistical thinking in the food industry: The role of control charts in developing reliable process knowledge. In MSP. Ed (Ed.) The Annual Conference of the Australian Organisation for Quality (Co-hosted with ASQ-HDL). (pp. unpaged). QLD
[Conference Paper in Published Proceedings]Authored by: Grigg, N.
Mann, RS., & Grigg, NP. (2004, March). Helping the Kiwi to fly - The New Zealand benchmarking club. Presented at Benchmarking for best practice conference. Auckland, NZ.
[Conference Oral Presentation]Authored by: Grigg, N., Mann, R.
Grigg, NP. (2004, November). Statistical thinking in the food industry. Presented at Institute of Quality Assurance Awards. London.
[Conference Oral Presentation]Authored by: Grigg, N.
Mann, RS., & Grigg, NP. (2004, October). An innovative approach of integrating benchmarking with business excellence to produce world-class organisations. Presented at Qualcon 2004: Quality - The Key to Organisational Prosperity. Adelaide, SA.
[Conference Oral Presentation]Authored by: Grigg, N., Mann, R.
Mann, RS., & Grigg, NP. (2004). An innovative approach of integrating benchmarking with business excellence to produce world-class organisations. Qualcon 2004: Quality - The Key to Organisational Prosperity: Conference Proceedings. Vol. 1 (pp. 261 - 278). Walkerville, SA
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Grigg, NP., & Mann, RS. (2004). A fast-track to performance excellence: Creating world-class organisations through a benchmarking initiative. American Society for Quality's 58th Annual Quality Congress. (pp. unpaged). Milwaukee, WI
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Mann, RS., & Grigg, NP. (2004, March). Helping the kiwi to fly: The New Zealand Benchmarking Club. Presented at Australasia's Inaugural Benchmarking for Best Practice Conference. Auckland, NZ.
[Conference Oral Presentation]Authored by: Grigg, N., Mann, R.
Welch, S., Grigg, NP., & Mann, RS. (2004, March). The BPIR.com: A benchmarking and best practice web-based resource for improving organisational performance. Presented at Australasia's Inaugural Benchmarking for Best Practice Conference. Auckland, NZ.
[Conference Oral Presentation]Authored by: Grigg, N., Mann, R.
Grigg, NP., Welch, S., & Mann, RS. (2004, December). Developing organisational knowledge and performance through a web-based resource: Rationale and practical development issues. Presented at 18th Annual Conference of the Australian and New Zealand Academy of Management. University of Otago, Dunedin, NZ.
[Conference Oral Presentation]Authored by: Grigg, N., Mann, R.
Grigg, NP., Welch, S., & Mann, RS. (2004). Developing organisational knowledge and performance through a web-based resource: Rationale and practical development issues. 18th Annual Conference of the Australian and New Zealand Academy of Management: People first - Serving our stakeholders. (pp. unpaged). Dunedin, NZ
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Grigg, NP., & Mann, RS. (2004, May). A fast-track to performance excellence: Creating world-class organizations through a benchmarking initiative. Presented at 58th Annual Quality Congress. Toronto, ON, Canada.
[Conference Oral Presentation]Authored by: Grigg, N., Mann, R.
Grigg, NP., & Walls, L. (2004). Developing statistical thinking in the food industry. In SKM. Ho, & PS. Eds (Eds.) TQM Best Practices: Proceedings of the 9th International Conference on ISO 9000 & TQM. (pp. 75 - 76). Shatin, N. T., Hong Kong
[Conference Paper in Published Proceedings]Authored by: Grigg, N.
Welch, S., Grigg, NP., & Mann, RS. (2003). Development of a benchmarking and best practice web-based resource for improving organisational performance. 8th World Congress for Total Quality Management. (pp. 2 - 10).
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Mann, RS., & Grigg, NP. (2003). Helping the kiwi to fly: Creating world-class organisations in New Zealand through a benchmarking initiative. 8th World Congress for Total Quality Management. (pp. 2 - 10).
[Conference Paper in Published Proceedings]Authored by: Grigg, N., Mann, R.
Grigg, NP. (2003, May). Knowledge capture and process improvement through planned experimentation. Presented at New Zealand Organisation for Quality (NZOQ) 25th Annual Conference. Rotorua, NZ.
[Conference Oral Presentation]Authored by: Grigg, N.
Welch, SJ., Grigg, NP., & Mann, RS. (2003, October). Development of a benchmarking and best practice web-based resource for improving organisational performance. Presented at 8th World Congress for Total Quality Management. Dubai.
[Conference Oral Presentation]Authored by: Grigg, N., Mann, R.
Mann, RS., & Grigg, NP. (2003, October). Helping the kiwi to fly: creating world-class organisations in New Zealand through a benchmarking initiative. Presented at 8th World Quality Congress. Dubai.
[Conference Oral Presentation]Authored by: Grigg, N., Mann, R.
Welch, S., Grigg, NP., & Mann, RS. (2003, October). Development of a benchmarking and best practice web-based resource for improving organisational performance. Presented at 8th World Congress for Total Quality Management. Dubai.
[Conference Oral Presentation]Authored by: Grigg, N., Mann, R.
Grigg, NP., Ogden, SM., & Croall, G. (2002, April). Building trust: Quality improvement within Glasgow City Council's Building Services department. Presented at Sixth International Research Symposium on Public Management. University of Edinburgh, Scotland, UK.
[Conference Oral Presentation]Authored by: Grigg, N.
Graham, I., & Grigg, NP. (2002). Experimental design: The appropriation and formalisation of tacit knowledge. Change Management: Proceeding of the 7th Intl Conference on ISO 9000 and TQM (7-ICIT). (pp. 194 - 195).
[Conference Paper in Published Proceedings]Authored by: Grigg, N.
Ogden, S., Croall, G., & Grigg, NP. (2002). An investigation into the effectiveness of a service quality improvement programme within Glasgow City Council Building & Services. 6th International Research Symposium on Public Management.
[Conference Paper in Published Proceedings]Authored by: Grigg, N.
McAlinden, C., & Grigg, NP. (2001). Bridging the gap: ISO 9000 in the food & drinks industry. Integrated Management: Proceeding of the 6th Intl Conference on ISO 9000 & TQM (6-ICIT), Ayr. (pp. 536 - 542).
[Conference Paper in Published Proceedings]Authored by: Grigg, N.

Other

Grigg, NP. (2013, April). Compliance to Excellence. Presented at Project Management Institute of New Zealand (PMINZ) Branch Meeting, Massey University, Palmerston North.
[Oral Presentation]Authored by: Grigg, N.
Grigg, NP. (2013, October). Compliance to Excellence: the changing face of Quality Management. Presented at Project Management Institute of new Zealand (PMINZ) Central Branch Meeting, Wellington, New Zealand.
[Oral Presentation]Authored by: Grigg, N.
Mann, RS., & Grigg, NP. (2005, October). Beneath the surface: Enhancing the Australian business excellence framework. : Qualcon Conference.
[Oral Presentation]Authored by: Grigg, N., Mann, R.
Grigg, NP., & Walls, L. (2004). Statistical thinking in the food industry: The role of control charts in developing reliable process knowledge. In Research and practical series (Strathclyde Business School, University of Strathclyde)
[Working Paper]Authored by: Grigg, N.
Mann, RS., & Grigg, NP. (2004). The statistics of the average weight system. Glasgow Caledonian University
[Other]Authored by: Grigg, N., Mann, R.
Grigg, NP. (2004). Developing statistical thinking for performance improvement in the food industry. Massey University, Technology and Engineering
[Other]Authored by: Grigg, N.
Roberts, G., Shaw, D., & Grigg, NP. (2001). The Multimedia Marketing Experience. Glasgow Caledonian University
[Other]Authored by: Grigg, N.
Grigg, NP. (2013). World business capability congress report. (pp. 14 - 14). New Zealand Organisation for Quality
[Other]Authored by: Grigg, N.

Consultancy and Languages

Consultancy

  • 2011 - date - Polybatics
    Provision of advice relating to statistically designed experiments for process improvement
  • 2009 - Westpac Bank
    Six Sigma training and certification for employees
  • 2009 - Fisher & Paykel Healthcare
    Six Sigma training and certification for employees
  • 2008 - Contact Energy
    Quality Management implementation
  • 2007 - Goodman Fielder Ltd
    Statistical process Control training for employees
  • 2006 - Sime Kansai Paints Ltd, Malaysia
    In-house training of setting key performance indicators for performance measurement
  • 2005-2006 - Heinz-Wattie's Ltd, Hastings NZ
    Implementation of the six sigma DMAIC cycle for process improvement. In-house training programme over one year, supplemented by project supervision and advice provision.
  • 2001-2006 - Trading Standards Institute, UK
    Provision of a national training course in metrology and weights and measures statistics for UK Trading Standards Officers
  • 2004-2006 - Knowledgecom Ltd, Malaysia
    Provision of training for Malaysian senior executives. 'Best practices in setting key performance indicators', and 'best practices for quality management system design and management'.

Supervision and Teaching

Summary of Doctoral Supervision

Position Current Completed
Supervisor 5 4
Co-supervisor 5 5

Current Doctoral Supervision

Supervisor of:

  • Ranjeeta Singh - Doctor of Philosophy
    Organisational Leadership & Culture Drivers for Sustainability & Innovation
  • Paul Wilkinson - Doctor of Philosophy
    The applicability of complex adaptive systems thinking and related models to quality systems
  • Alex Luankali - Doctor of Philosophy
    Fish Value Chain Integration
  • Nicola Campbell-Allen - Doctor of Philosophy
    'Hitting the Ground Running' - Preparing Engineering Graduates to be 'Work Ready' Leaders
  • Sheikh Ishrat - Doctor of Philosophy
    Application of the Taguchi Method in Cashmere Apparel Industry

Co-supervisor of:

  • Saad Ghafoor - Doctor of Philosophy
    Excellence without Borders; Exploring Administration of Business Excellence Frameworkson a Global Level
  • Nisansala Pallawala Kapurupastha B - Doctor of Philosophy
    The Effect of National Culture on Quality Assurance: A Study Involving Australasian and South Asian ISO 9001 Certified Manufacturers
  • Andrew Drain - Doctor of Philosophy
    Pre-Design Capacity Building: Enhancing Participatory Design with Under-served Communities
  • Rubab Malik - Doctor of Philosophy
    Development of a framework to assist educationists and schools on sharing strategies and application of best practices.
  • Cui Fang Ng - Doctor of Philosophy
    In-vitro Analysis of Food Breakdown

Completed Doctoral Supervision

Supervisor of:

  • 2017 - Zafar Iqbal - Doctor of Philosophy
    Improvement to Quality Function Deployment Methodology
  • 2015 - Johan Doevendans - Doctor of Philosophy
    Implementing Lean in a seasonal horticultural sector: Theoretical and practical suitability in the NZ pipfruit industry.
  • 2012 - Jurgen Wagner - Doctor of Philosophy
    Studying Cultures of Continuous Improvement as Shared Meaning Systems: A Comparative Investigation of Group Cultures of Continuous Improvement in Different Societal Contexts
  • 2009 - Nihal Jayamaha - Doctor of Philosophy
    Validity of Business Excellence Models: A Conceptual and Empirical Analysis

Co-supervisor of:

  • 2017 - Hennadige Soysa - Doctor of Philosophy
    Developing and Testing a Performance Measurement Framework for the Australasian Nonprofit Healthcare Sector
  • 2017 - Alan Samuel - Doctor of Philosophy
    A Quantum Leap in Informal Benchmarking
  • 2015 - Pramila Gamage - Doctor of Philosophy
    Integration of Taguchi's Robust Parameter Design Approach in a Mature Lean Manufacturing Environment - The Case of the Apparel Industry
  • 2012 - Musli Mohammad - Doctor of Philosophy
    Development of a Guidance Model for the Selection of Organisational Improvement Initiatives
  • 2009 - Virgil Troy - Doctor of Philosophy
    The anatomy of a customer relationship management (CRM) initiative

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