Associate Professor Lynn Jeffrey staff profile picture

Contact details +64 (09) 414 0800  ext. 43396

Associate Professor Lynn Jeffrey BA, MBA, PhD, DipEd

Associate Professor

School of Management

Identifying and developing competencies to improve workplace performance, including the preparation of graduates for work, is the focus of my research. The impact of my work crosses diverse contexts, including: developing tools for air accident investigation, flight training, training tools for the agricultural sector, safety audit training in the small business sector, identifying competencies for the PR and communication management industry  and improving learning. I have a particular interest in the role that technology plays in learning and developing work expertise. Technology that I have developed includes a computer-based, examination-on-demand system (CALES) which was used by the New Zealand Civil Aviation Authority for pilot theory examinations; a learning style website that is used by tertiary students to improve their learning and by their teachers for developing more relevant teaching methods;  a learning style evaluation website for workplace training and a web-based simulation game for teaching workplace equity. My current research focuses on occupational competency identification, blended learning for tertiary students and mobile learning.

My teaching areas cover:  postgraduate research methods, human resource development (HRD), human factors. learning and teaching and equity in the workplace.

The focus of my research is in improving workplace performance. This involves two main approaches: identifying competencies needed for performance; and effective learning, teaching and training strategies for developing those competencies in tertiary education and the workplace. I have a particular interest in the use of technology to achieve these learning goals.

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Contact details

  • Ph: 00 4140800 ext 43396
    Location: 2.03, Quad B
    Campus: Albany


  • Bachelor of Arts - Victoria University (1975)
  • Master of Business Administration - Massey University (1986)
  • Doctor of Philosophy - Massey University (1996)
  • Diploma in Education - Massey University (1977)
  • Diploma in Teaching - Christchurch Teachers College (1976)

Research Expertise

Research Interests

Blended learning, mobile learning, simulation, identifying competencies (needs assessment), learning styles, training, human error, workplace learning (HRD).


Resource Development and Management

Area of Expertise

Field of research codes
Curriculum and Pedagogy (130200): Curriculum and Pedagogy Theory and Development (130202): Economics, Business and Management Curriculum and Pedagogy (130203): Education (130000): Vocational Education and Training Curriculum and Pedagogy (130213)


  • Needs Assessment
  • Compdetency Identification
  • Adult Learning
  • Human Resource Development (HRD)
  • Technology for Learning and Training
  • Blended Learning
  • Mobile Learning

Research Projects

Summary of Research Projects

Position Current Completed
Project Leader 0 4

Supervision and Teaching

Current Doctoral Supervision

Co-supervisor of:

  • Lili Mi - Doctor of Philosophy
    Determinants of Chinese MNCs' subsidiary performance -- An Integrated View

Completed Doctoral Supervision

Supervisor of:

  • 2014 - Savern Reweti - Doctor of Philosophy
    PC-based aviation training devices for pilot training in visual flight rules procedures: Development, validation and effectiveness
  • 2012 - Kathryn MacCallum - Doctor of Philosophy
    Influences on the adoption of mobile technology by students and teachers
  • 2011 - Robyn Mason - Doctor of Philosophy
    Learning at work: A model of learning and development for younger workers
  • 2008 - Ritchie De Montalk - Doctor of Philosophy
    Developing proficiency in air transport pilots: The case for the introduction of non-technical skills in basic pilot training programmes
  • 2006 - Dmitri Zotov - Doctor of Philosophy
    Grappling with Complexity: Find the Core Problems behind Aircraft Accidents.

Co-supervisor of:

  • 2011 - Stephen Corich - Doctor of Philosophy
    Automating the Measurement of Critical Thinking in Discussion Forums
  • 2010 - Jingyu Yang - Doctor of Philosophy
    Improving effectiveness of dialogue in learning communities
  • 2007 - Amal Al-Dujaily - Doctor of Philosophy
    Personality effect in the Design of Adoptive E-Learning systems
  • 2006 - Ali Shareef - Doctor of Philosophy
    Distance Education in the remote islands in Maldives.

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