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Please download the PDF file below, which provides a step by step guide to customers, when submitting online requests for the ABI sequencing and genotyping services.
The Massey Genome Service requires all customers to provide a correct order number or account number on each online request submission sent to the service. If an order number for external customers or an account number for internal customers is not provided when the samples for that request arrive at our facility, we will not process the work until it has been provided.
Christmas Break Closures
The service will be closing for the Christmas break on 22nd December and will be starting up again in the New Year on the 6th January. The last day to submit samples to the ABI sequencing and genotyping services for delivery by overnight courier is Thursday 17th December and for hand delivery is the morning of Monday 21st December before 10.30am, for the work to be processed and uploaded to the MGS server before the Christmas break. Should samples be received by our service after 10.30am on the 21st December, and are not able to be processed, you will be contacted and the work will be processed upon the service starting up again in 2016. The final date for samples to be received by MGS for the NZGL Illumina MiSeq Service is 5pm on Friday 18th December and processing of the samples is subject to the terms of the NZGL Service Agreement.
The MGS staff, Rubina, Lorraine, Richard, Pani, Xiaoxiao, Patrick, Mauro and Dave, would like to wish you, your friends and family a very Merry Christmas and a happy New Year. Thank you all for all for using and supporting our service over the past year. Have a wonderful break and we will see you all again next year with more sequencing and genotyping work.
MGS Service Team
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Last updated on Monday 30 November 2015