Getting in contact

If you have any course-related or administrative queries you can:

  • phone 0800 MASSEY (0800 627 739) within New Zealand or +64 6 350 5701 from overseas; between 8.30am to 7.55pm weekdays (NZ time).

  • e-mail (we will respond to your enquiry within the next working day). Note: When emailing please include your student ID, full name, date of birth and address.

  • contact Massey University Student Support Centres for help with many aspects of study.

  • contact Health and Counselling to discuss any issues you may have if your study is affected by personal or emotional concerns. Web-based resources are also available on the Counselling Resources on the Web (CROW) website.

  • TXT 5222.

  • contact the Distance Students’ Centre / Advocacy and Online Communications to assist with a wide range of problems that may occur during the course of your studies.

  • e-mail the contact people listed in the Courses web pages.

  • If you have a query about either submitting or tracking an distance learning assignment, please phone 0800 MASSEY (0800 627 739), or e-mail

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