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The principles of quality systems including total quality management ISO system standards, Baldrige awards, organisational culture, the management of change and continuous improvement and workforce empowerment. Tools and principles for quality management such as quality function deployment, statistical process control and process capability analysis. An introduction to technological systems and the role of the technologist as a change agent and manager in such systems.
Note(s): The distance offering is only available to students who are enrolled in extramural programmes or in the BE(Hons) at Wellington.
|2018||Semester Two full semester||Distance|
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