Marion Tan

School of Psychology
College of Humanities & Social Sciences


Thesis Title
Evaluating the usability of disaster apps from the perspective of the general public

Research Description
Mobile applications can improve the public's disaster resilience through providing relevant and time-critical information. Multiple mobile apps already exist for public alerting. However, these applications may also pose risks if they are not designed properly in the context of their users; the citizens. Poor usability may render apps harmful rather than helpful. Disaster mobile apps, therefore, must be citizen-centric. In times of disasters, these apps must be intuitive at first usage. However, minimal research has gone to the extent of assuring the usability of these tools from the public's perspective. The thesis will address this research gap through creating a usability evaluation framework that facilitates applications to be usable during disasters.

Personal Description
I chose to do my PhD with the Joint Centre for Disaster Research at Massey University because the centre leads in taking a multi-disciplinary approach to understanding disasters and its impacts to society. Multi-disciplinarity is crucial to my research which looks into technology, society, and disasters. I am originally from the Philippines. My primary background is in Management. I have a BSc in Management from Ateneo de Manila University and an MSc in Programme and Project Management from the University of Warwick.

Dr Raj Prasanna
Dr Graham Leonard
Professor David Johnston
Dr Emma Hudson-Doyle
Dr Kristin Stock


Tan, M. L., Prasanna, R., Stock, K., Hudson-Doyle, E., Leonard, G., & Johnston, D. (2017). Mobile applications in crisis informatics literature: A systematic review. International Journal of Disaster Risk Reduction, 24, 297–311.

Tan, M. L., Prasanna, R., Hudson-Doyle, E., Stock, K., Leonard, G., & Johnston, D. M. (2016). A review: Crisis informatics and mobile applications in building resilience. In 6th International Conference on Building Resilience (pp. 504–516). Auckland. Retrieved from

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