MasseyLink Help and FAQs
Help
View a demonstration:
MasseyLink
How to Find a Known Journal Article
If you need further help Email us. We will respond within half a day, usually sooner.
FAQs
- What is MasseyLink?
- How do I use MasseyLink?
- Why is there more than one link for full text?
- Why is there no full text option on the MasseyLink page?
- What do I do if it is not in the Catalogue after I check?
- Why does the full text link not take me to the full text?
- What is a DOI and what does “DOI not found” mean?
- Why does the link EBSCO Open Access Journals not take me to full text?
- How do I configure Google Scholar for MasseyLink?
- How do I configure Endnote to work with MasseyLink?
What is MasseyLink?
MasseyLink provides direct links to online (and print) journal holdings that correspond to citation information found in various Library article databases.
How do I use MasseyLink?
Click the 
MasseyLink button or 
hyperlink text in Google Scholar. A pop-up window will open offering a menu of options. It will show the citation for the item you are looking for at the top of the page. Clicking on a link under the heading "Full text is available from" will usually take you to the full version of the article.
Why is there more than one link for full text?
Sometimes we have access to the same journal from more than one publisher. We list all the links that are available, in case one link fails for some reason.
Why is there no full text option on the MasseyLink page?
This may be due to several reasons. The next step is to click on the "Check the catalogue" link under the heading "No full text links above?" in the MasseyLink page.
No full text links reasons:
- Sometimes MasseyLink is not compatible with a journal publisher’s website but we can still provide access to the full-text article online.
- Full text may only be available in print.
- Changes to the details of the journal (e.g.: title or ISSN) may mean that MasseyLink cannot work automatically
What do I do if it is not in the Catalogue after I check?
If you still wish to obtain a copy of the article, you will need to request it via Inter-Library Loan. There is a $5 charge for this service. Use the Request the article link on the MasseyLink page. This pre-populates the form with the article details.
Why does the full text link not take me to the full text?
This could be for one of several reasons:
Embargoed
The journal may be available online only after a time delay (usually 6-12 months) because of publisher restrictions.
Missing content
- Articles: Occasionally an individual article may have been accidently omitted from coverage. Publishers sometimes decide not to provide peripheral content online e.g.: letters to the editor.
- Issues: Occasionally a complete issue of a journal may have been accidently omitted from coverage.
- Supplements: In some cases publishers do not digitise journal supplements.
Document types
- Sometimes search results may include letters or meeting abstracts as well as journal articles.
- Letters are not necessarily included in our online access.
- Meeting abstracts are not always listed separately. In this case you will need to go to the table of contents for the journal issue and find the file that includes the page you are after.
Incorrect or incomplete citation
Sometimes linking fails because the citation or reference is inaccurate e.g.: wrong year of article, or incomplete e.g.: missing first page of article. Each part of the citation is important and needs to be correct if full-text linking is to work.
What is a DOI and what does “DOI not found” mean?
A Digital Object Identifier (DOI) is a unique, permanent, alphanumeric string assigned to digital objects, such as journal articles.
“DOI not found” means that automatic full-text linking could not occur. This could be for one of several reasons:
- In theory, DOIs are permanent pointers to a specific article - in practice, publishers sometimes change DOIs leading to broken links.
- Older (or very new) articles may not have DOIs and therefore full-text linking may not work automatically.
Why does the link EBSCO Open Access Journals not take me to full text?
EBSCO Open Access titles do not provide article level linking.
Solution: Click on the EBSCO Open Access Journals link. This will take you to that journal’s webpage. Choose the appropriate year, then issue and then the article you need from the table of contents.
