Login Help

How to log in to the Library's subscribed electronic resources (article databases, online journals and reference books, and ebooks) and MyLibrary from on and off campus. 

Current Students (including PaCE)

Current students

  • Log in with your Massey University student ID number and password.  If your ID number has fewer than 8 digits, make it up to 8 digits by adding zeros in front of the number. 
  • If you are unsure of your ID number, contact Massey University.  If you have forgotten your PIN, go to Forgotten your password? to reset it. 
  • If you are a postgraduate student who has also been given a staff username and password, you must use your student ID number and password to log in to MyLibrary.
  • If you need further assistance, please read the advice under the Troubleshooting tab. 

Professional and Continuing Education (PaCE) students

  • Log in to MyLibrary using the Other Borrowers section of the MyLibrary Login page.
  • Use the Stream username and password provided to you by PaCE.  
  • If you are unable to log in to Library resources, contact us

Staff

  • Log in with your staff username and password. 
  • If you are unsure of your username or have forgotten your password, contact Information Technology Services.
  • If you are a postgraduate student who has also been given a staff username and password, you must use your student ID number and PIN to log in to MyLibrary.

Alumni

To access MyLibrary and the Library's electronic resources, you must be a graduate of Massey University and have an alumni membership with Massey University Library. If you do not have a membership, visit The Library for Alumni to find out how to join.

When you become a Library alumni member, you will receive an email from the Library, which includes your new alumni Borrower ID. Go to MyLibrary Login and log in using the Other Borrowers section of the page. The first time you log in to MyLibrary, enter your Borrower ID and create a Library PIN number of your choice. You will be asked to enter your new Library PIN twice to confirm.  

Once you have established your Library PIN, use the same Borrower ID and Library PIN to log in to electronic resources for alumni.

If you are an alumni member and have forgotten your login details, contact us

 

Other Borrowers & Intending Ph.D. Students 

Other borrowers (retired staff, Campus Passport, local schools, visitors, etc.)

  • Log in to MyLibrary with the Borrower ID and Library PIN that you were assigned when you registered with the Library.
  • If you are not registered with the Library, visit Borrower Categories for further information.
  • To access the Library's subscribed electronic resources, you may use the walk-in access computers located in each campus library. Off-campus access to electronic resources (e.g. article databases, online journals and reference books, and ebooks) is not available. Visitor Access to Electronic Resources

Intending Ph.D. students

  • Log in to MyLibrary using the Other Borrowers section of the MyLibrary Login page.
  • Log in to the Library's electronic resources using the same Borrower ID and Library PIN that you use for MyLibrary.
  • If you need help accessing Library resources, contact us

Troubleshooting

If you are unable to log in successfully, try the following:

  • If you have recently changed your PIN to a password, be aware it may take 30 minutes for the change to take effect.
  • Make sure your browser is up to date, and clear your browser history.
  • If you are using Internet Explorer or Safari, try Firefox or Chrome.

If you need further assistance, contact us

 

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