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Massey University

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Home > Research > Library > Library Services > Information Commons

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Information Commons

  • Applications and Software Available
  • Multi Language Support
  • Availability
  • Appropriate Use
  • Logging On
  • Logging Off
  • Printing
  • Network Accounts/Computer Budgets
  • Saving Work
  • Backing up to CD
  • Computer Skills
  • Wireless
  • Campus Library Information Commons


Applications and Software Available

The software available on the computers in the Library is a small subset of that provided in the General Computing Labs.

  • Windows 7 Enterprise Operating System
  • Microsoft Office 2010
  • Internet Browsers: Mozilla Firefox, Internet Explorer, Chrome
  • EndNote
  • DVD/CD Reader/Writer
  • Adobe Reader
  • PDF Creator
  • Student's Massey network drive (H:) drive
  • Multimedia players

No additional software or plug-ins may be installed on the computers.

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Multi Language Support

All Information Commons machines have language packs for Maori, Korean, Chinese, Japanese, Arabic (UAE), French, German, Spanish, Thai and Vietnamese.

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Availability

Computers are available on a first-come first-served basis. Computers may not be reserved, except by Library staff for training sessions. Computers unattended for more than 15 minutes may be logged off by Library staff and made available for other users.

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Appropriate Use

Use of the computers should be in accordance with the University’s Use and Access to Information Technology Systems Policy. Please limit activities that are not course-related (e.g. social networking, email) at peak times or when others are waiting to use computers. Access to TradeMe is blocked 8 a.m. - 6 p.m. Monday to Friday.

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Logging On

  • Students: use your student ID number and four digit PIN
  • Staff: use your Network Login
  • New Zealand School of Music students: your Username is your SM number (SM followed by 6 digits). If you are unsure of your Password please contact the New Zealand School of Music receptionist.

  • For more information see the Login Help page
  • If you have trouble with logging on please come to the Information Desk for assistance.

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Logging Off

It is important you log off after using the computers otherwise other users may access your files and use your budget. Click the "Start" button on the bottom left-hand corner of the screen, then choose the "Log off" option from the menu. If log-off is successful the computer will reboot and bring up the initial login box. This may take a few minutes.

REMEMBER
Any data that is not saved to your H: drive, USB drive or CD will be deleted when you log off.

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Printing

Your network account must be in credit in order to print.

Costs:

  • Black and white printing: 7 cents (excl. GST) for each side printed.
  • Colour printing: 50 cents (excl. GST) per side for A4 and 80 cents (excl. GST) per side for A3.
  • Money is deducted from network accounts at the time of printing.
  • Note that GST is deducted at the time you pay money into your network account.

When you print a document to the black and white printers you will be asked to accept the charges before the document is printed:

Pharos Notify: Accept charges

If you accept the charges a message will pop up informing you of the printer your document has been sent to:

Printer Dialogue Box

When you print a document to a colour printer, you will need to log in to the colour printer Release Station (next to the colour printer), highlight the job to print and click ‘Print’. The cost will be shown near the bottom of the screen. Your current budget will be shown at the bottom left of the screen.

If you encounter any printing problems please ask at the Information Desk.

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Network Accounts/Budgets

In order to print, your network account balance must be in credit. Some paper coordinators provide students with a computer budget as part of their course.

Money may be added to network accounts at the Library’s Lending Desk (cash or EFTPOS) or using the EFTPOS workstations. Cashiers in the Registry Building / Contact Centres can also add money to network accounts.

Credit cards (Visa or Mastercard) may be used to add money to network accounts online through MyMassey. $5.00 is the minimum amount accepted for budget increases at the Cashiers and online, and refunds are accepted for all amounts over $5.00.

Note that GST is deducted at the time you pay money into your network account.

You can check your account balance through MyMassey (click on Computer lab budget information).

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Saving Work

Files may be saved to your H: drive (which is backed up to a server each night), or to your own portable storage device (USB drive or CD).

All unsaved files will be deleted when you log off from your session (this includes any files saved to the desktop).

If you send your assignment to yourself by email, please make sure it is saved to your H:drive. Click on "Save" rather than "Open" when you are prompted to download the attached file, otherwise you may lose your document.

We recommend that you save work regularly during each session, since at times there may be unexpected network disruption.

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Backing Up to CD

All computers in the Information Commons have a CD writer. This means that you can backup your files to a blank CD.

Ask at the Information Desk for assistance with burning CDs.

Software Notice

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Computer Skills

Help sheets on common Microsoft Office tasks:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint

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Wireless

Massey students and staff can connect free to the Massey wireless networking services provided by Information Technology Services. Commercial wireless ISP networks are available for visitors.

For more information on configuration and coverage, please visit http://wireless.massey.ac.nz.

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Campus Library Information Commons

Each of the Massey Libraries has an information commons. For specific details about these choose one of these libraries:

  • Albany Library Information Commons
  • Hokowhitu Library Information Commons
  • Turitea Library Information Commons
  • Wellington Library Information Commons

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Page authorised by University Librarian
Last updated on Tuesday 24 January 2012

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