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The Operations Service Desk (FM Help Desk) is normally the first point of contact for staff, students and contractors requiring services from the Facilities Management Manawatu Department. The department's role is to ensure that the physical assets of the University are maintained and developed to support academic teaching, learning, research and commercial activities by providing infrastructure that is safe, secure and fit for purpose.
The Operations Service Desk administers a wide range of tasks and requests for support and assistance on a daily basis. Service requests are received via telephone calls, email, and walk in customers. It is a crucial role for the FM Help Desk to process and allocate requests ensuring the successful completion of jobs.
Contact the Operations Service Desk:
The Operations Service Desk allocate service requests for a number of areas such as:
The Operations Service Desk team also provides direct services in the way of:
In an emergency the Operations Service Desk can provide direct links to:
Page authorised by Director, PN Regional Facilities Management
Last updated on Monday 11 June 2018