Massey University Accident Reporting Procedure
A flow chart detailing the reporting of an injury, accident or incident can be viewed here.
Accident reporting flowchart (25 KB)
Responding to an injury/accident
If an accident occurs, the injured person, or first person on the scene, is to:
- promptly seek first aid treatment and, if necessary, medical treatment,
- control any immediate risks to the injured person or others, and protect the scene if the injury constitutes "serious harm" (pending approval from the Department of Labour),
- notify his/her supervisor immediately of any injury, or any incident which may have required medical treatment,
- report the event and/or injury using the appropriate forms.
Terms of Reference for First Aiders (15 KB)
Staff absence due to injury
Definitions
Dealing with Immediate Risks
Treating people, making the area safe and initiating emergency procedures precede investigation and documentation.
For serious harm accidents, once the emergency has been dealt with, the accident scene must be left undisturbed until authorised clean up is allowed by the Department of Labour representative.
The only interference that should occur in a serious harm injury is to:
- save life
- prevent harm to or relieve the suffering of any person
- maintain access of the general public to a central service or utility
- prevent serious damage to or serious loss of property
If a serious harm injury has occurred, the injured person's manager is responsible for notifying the Department of Labour as soon as possible after the accident occurrence, and report formally to the Department of Labour within 7 days. The Regional Health and Safety Advisor must also be notified as soon as possible after the serious harm injury has occurred.
Claiming for Accident Insurance
University staff are insured through ACC. This section details processes and documents required if you are injured at work and need medical treatment, or need to take time off work due to your injury.
Work accidents
If you are claiming for a workplace accident you need to complete the internal incident/accident report form to enable collection of information required for the accident register. When you visit a treatment provider (e.g. doctor, physiotherapist), you will be asked to complete an ACC injury claim form. You need to give a copy of this form to your supervisor/manager who will send it to the Regional Health and Safety Advisor.
If you accident has caused a serious harm injury, then your manager is responsible for notifying, as soon as practicable, and reporting the event to the Department of Labour. The Regional Health and Safety Advisor, PVC or equivalent, AVC, and the University Registrar must also be advised of all serious harm accidents.
Non-work accidents
Non-work accidents are also to be reported to ACC. You need to keep your supervisor and manager informed of any impact that non-work accidents have on your work. The University has an active commitment to rehabilitation, and will assist with your rehabilitation as needed Any queries about your claim, entitlements, or absence should be directed to the ACC and Rehabilitation Administrator in the Health and Safety office.
Accidents to overseas visitors while in New Zealand
Accident Compensation legislation covers the medical treatment of overseas visitors who are injured while in New Zealand. However, there is no compensation for lost overseas income, and their cover does not continue once the injured person has left New Zealand. In the case of serious injuries, ACC will only assist visitors to the point where they are able to return home safely Other exclusions also apply.
As such, medical insurance to provide transport, ongoing care if needed, and protection of overseas income is strongly recommended.
The cover provided by ACC is paid by levies from wages if overseas visitors are paid while in New Zealand, or indirectly through charges for car rental, petrol purchases and so on. It is important to appreciate that in return for this cover, overseas visitors, like New Zealanders, forego the right to sue if they are injured here.
Internal reporting requirements
Serious harm or injury, major emergencies and fatal accidents must be reported to the following people as soon as possible:
- the Regional Health and Safety Advisor,
- Pro Vice Chancellor or equivalent,
- Assistant Vice Chancellor,
- University Registrar.
The forms and time frames for different types of incidents are detailed below. In some instances more than one form may be required.
Advice is available from Regional Health and Safety Advisors, or the Human Resources Section.
Managers are responsible for ensuring forms are completed and processed promptly to ensure statutory time frames are met. It is essential that arrangements are made to ensure that required actions are completed in the Manager's absence.
All media contact shall be through the AVC External Relations.
|
Type of incident |
Notify |
Time frame |
Forms |
|
Hazard/Near Miss |
Supervisor Regional Health and Safety Advisor |
Immediate, and after any accident occurs |
|
|
Accident with no injury, or only first aid required |
Manager Regional Health and Safety Advisor |
Within 24 hours |
|
|
Injury requiring medical treatment (not serious harm) |
Manager Regional Health and Safety Advisor |
Within 24 hours |
Internal accident/incident form Copy of ACC forms provided by treatment providers |
|
Serious harm injury |
Manager, College PVC or equivalent, AVC, University Registrar, Regional Health and Safety Advisor, Department of Labour |
Immediate |
Internal accident/incident form Department of Labour record for accident/serious harm |
|
Property damage |
Facilities Management, Procurement and Insurance Manager (Finance Operations) if insurance claim required |
Within 24 hours |
Property claim form (from Procurement and Insurance) |
|
Motor vehicle damage |
Procurement and Insurance Manager (Finance Operations) |
Within 24 hours |
Internal accident/incident form Motor Vehicle claim form (from Procurement and Insurance) |
|
Security incident e.g. assault, theft |
Regional Security Office |
Immediately or as soon as practicable after discovery of incident |
Security Incident Report Form |
|
Environmental incident |
Facilities Management |
Immediately or as soon as practicable after discovery of incident |
Odour form |
External reporting for accidents
If an accident has resulted in a serious harm injury, the accident scene must not be disturbed other than to provide assistance or make the area safe until the appropriate authorities arrive.
Managers are responsible for ensuring that the correct authority is notified, (see table below) that the Regional Health and Safety Advisor is notified, and that internal reporting requirements are completed.
Copies of forms are to be forwarded to the Regional Health and Safety Advisor.
All media contact shall be through the AVC External Relations.
|
Event |
Authority |
Time frame |
Forms |
|
Sudden death |
Police Department of Labour if work-related |
Verbal immediately Written notification within 7 days |
|
|
Non-injury traffic accident |
Police |
Within 48 hours |
Personally to nearest Police station (reporting not required if all affected parties agree) |
|
Traffic accident involving injury |
Police Department of Labour if serious harm and work-related |
Within 24 hours |
Personally to nearest Police station |
|
Work accident causing serious harm or death to employee |
Department of Labour |
As soon as practicable by phone or fax, written form within 7 days |
Department of Labour reporting form |
|
Electrical or gas accident |
Ministry of Economic Development Department of Labour if serious harm |
As soon as practicable Prescribed form within 2 weeks of original notification |
Prescribed form from Energy Safety Service |
|
Boating accident |
Maritime NZ Rescue Coordination Centre (freephone 0508 222 433, or VHF Channel 16) |
As soon as practicable |
Prescribed form from Maritime Safety |
|
Air accident |
Civil Aviation Authority |
As soon as practicable Prescribed form within 7 days |
Prescribed form from Civil Aviation Authority |
|
Environment incident |
Local Regional Council |
As soon as possible by telephone |
Nil |



