Set an Out of Office message

On your mailbox

Have a look at our handy Frequently Asked Questions below on how to setup Out of Office message in Outlook 2016 or via the Office 365 portal.

On a shared mailbox

You can open a shared mailbox in the Office 365 portal.
  1. Log into the Office 365 portal - using your Massey usercode and password

  2. Click your name in the top right of the OWA webpage

  3. In the ‘Select mailbox:’ field enter the address of the generic shared mailbox and click ‘Open… ‘

  4. The page will reload and the generic shared mailbox will be displayed. If you want to go back to your own mailbox — use the back button on your web browser.

  5. Click Options in the top right then Set Automatic Replies.

  6. Select Send automatic replies
    You can set the time period for when you'd like the out of office message to be active. If you do not set a time period, the message will be active until you turn it off by selecting Don't send automatic replies on this page.

  7. Type the message you want as your auto reply.

  8. Click Save.

Note: You can only access mailboxes which you have been granted permission to access. The Service Desk can assist you in gaining access to generic shared mailboxes — however this can only be granted once approved by the mailbox owner.

Contact the Service Desk

Phone 06-356-9099 ext. 82111 (preferred method)

7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)

Out-of-hours Support

AskUs Self-Service to log a request online (staff)

Full contact details

Other ITS Information

IT Services Dashboard (staff)




Massey Contact Centre Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey