Working Remotely

To: FAQs

Virtual Private Network (VPN) requires a broadband connection, and allows you to connect to Massey remotely. Your computer at home will operate as if it was at work. Please check the Remote Services List matrix below to know which service will give you access to your required system.

Remote Services Matrix.pdf (318 KB)

Once you have connected to VPN, you can access your network home drive. Remote desktop allows you to connect to another computer. You can connect to your computer at work, and control it remotely (eg. from home), with everything showing on your screen, just like you are sitting in front of your office computer. This can be useful if you want to run applications from home that are only installed on your work computer.

 

Connect to VPN

 

Remote Desktop

 

Email



Contact the ITS Service Desk

Phone 06-356-9099 ext. 82111 (preferred method)

7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)

Out-of-hours Support


AskIT Self-Service to log a request online (staff)

Email Service.Desk@massey.ac.nz

Full contact details


Other ITS Information

IT Services Dashboard (staff)

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Your Feedback

Please email your comments, suggestions or complaints to us at: Service.Desk@massey.ac.nz.

Massey Contact Centre Mon - Fri 8:30am to 5:00pm 0800 MASSEY (+64 6 350 5701) TXT 5222 contact@massey.ac.nz Web chat Staff Alumni News Māori @ Massey