Eduroam Wireless Network Service

eduroam is a wireless network service made available to Massey students and staff visiting other institutions participating in the eduroam service, or visitors to Massey from these institutions. More detailed information on what eduroam is and how it works can be found at the eduroam website.

 

Massey Staff / Students visiting other Institutions

Instructions on how to connect to the Eduroam network when connecting on a different campus.

 

Staff / Students visiting Massey University

Instructions on how to connect to the Eduroam network when connecting at Massey University


Connecting to the Eduroam Network visiting other institutions

Access to eduroam is made via the eduroam network. Instructions for connecting to eduroam are identical to the instructions for Massey’s other wireless networks.

  • The name of the network you want to connect to is ‘Eduroam’ or ‘eduroam’.
  • When asked for user credentials you will need to supply your Massey username (e.g jbloggs) or student ID and your password or student PIN.

Windows Vista / 7:

Other systems (Mac OS, Linux, iOS, Android, mobile devices, etc.):

Ensure the field for 'domain' or 'realm' is populated with MASSEY. If no field for 'domain' or 'realm' is available, ensure that you enter username replacing 'username' with your Massey username or student ID.@massey.ac.nz

Security note: It is recommended that you treat remote eduroam networks as 'untrusted', and to make a VPN connection back to Massey's network when possible. It is also recommended that you connect to secure web sites (i.e. sites starting with HTTPS rather than HTTP). Note: This is not available for all web services/sites.

Instructions for visiting Staff and Students to Massey University

Massey University provides Internet access to all Eduroam participating institutions. The Massey Eduroam wireless security configuration is provided below:

SSID:

EduRoam

Security Type:

WPA/WPA2-Enterprise

Encryption

TKIP / AES

Proxy Configuration

Automatically detect settings


Browser settings required for:

Internet Explorer

Mozilla Firefox

Linux

Open your System->Preferences->Proxy Settings from the main system menu.

Mac OS X

Click the apple in the top left of your screen.
Choose System Preferences.
Click the Network icon.
Select the AirPort adapter.
Click the Advanced button.
Click the proxies tab.

Contact the ITS Service Desk

Phone 06-356-9099 ext. 82111 (preferred method)

7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)

Out-of-hours Support


AskIT Self-Service to log a request online (staff)

Email Service.Desk@massey.ac.nz

Full contact details


Other ITS Information

IT Services Dashboard (staff)

Forms

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Policies

ITS Site Tree


Your Feedback

Please email your comments, suggestions or complaints to us at: Service.Desk@massey.ac.nz.

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