Connect to WiFi

The following WiFi networks could be displayed on your device when on campus. Choose the appropriate network, then follow the on-screen instructions to connect.

Massey WiFi networks are available 24/7, however, support is only available during standard business hours.

Massey WiFi networks

Guest wireless

For guests and visitors

MUGuests

  • 600MB/day
  • Internet access only, including Massey internet services.

You will need a private email address to login. This is an open, public network.

There is limited support available for this network and the ITS Service Desk will be unable to assist you with connecting to this network.

Eduroam Wireless Network

Choose this network if you are visiting from another institution participating in the eduroam service.

Student wireless

For students

MUStudents

You will need a Student ID (e.g. '06123456') and password to login. You will have access to the internet and Massey network.

Staff wireless

For staff

There are two options for staff. You will need a staff usercode (e.g. 'neperson') and password to login. You will have access to the internet and Massey network.

MUStaff

Choose this network for Massey-owned equipment registered on the Massey network. Registered equipment usually have IT numbers (e.g. IT012345).

MUStaffPrivateEquipment

Choose this network for unregistered or private equipment.

Note: Massey WiFi networks do not support roaming; if you walk out of one hotspot and into another, your connection will drop during the transition.


Other WiFi networks on campus

For more information on connecting to these WiFi networks, visit their websites:

Inspire Free WiFi

Free WiFi, available in Palmerston North only.

http://www.inspirefreewifi.co.nz/

Inspire Net PrePay

PrePay WiFi, available in Palmerston North only. This is the same network as the service provided by Inspire for the Halls of Residence. 

http://www.inspireprepay.net.nz/


More information

Contact the ITS Service Desk

Phone 06-356-9099 ext. 82111 (preferred method)

7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)

Out-of-hours Support


AskIT Self-Service to log a request online (staff)

Email Service.Desk@massey.ac.nz

Full contact details


Other ITS Information

IT Services Dashboard (staff)

Forms

FAQs

Policies

ITS Site Tree


Your Feedback

Please email your comments, suggestions or complaints to us at: Service.Desk@massey.ac.nz.


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