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Target audience: Massey University staff
The Video Linked Teaching (VLT) Rooms are flexible, flat floor teaching rooms with video conferencing for interactive video linked teaching and learning. Bookings for teaching and learning may be submitted at any time with priorities assigned according to the Principles of use. Bookings for non-teaching meetings and events will be considered after the teaching timetable is established for each semester.
Two purpose-built Video Linked Teaching (VLT) rooms have been set up to allow teaching across campuses. GLB1.14 (Turitea Campus) and AT4/AT LL2.28 (Albany Campus). 5C17 in Wellington has basic video conferencing capabilities and may be used for VLT as required. The Video Linked Teaching (VLT) rooms are able to connect to video conference rooms at Massey. The VLT rooms are supported by ITS — but booked via timetable.
To provide Massey staff with an effective and easy to use video conferencing service that supports effective inter-campus, intra-campus and external communication.
Please see the Service catalog for the full service definition.
The primary use of the general video linked teaching rooms is for academic staff to deliver papers using innovative and pedagogically sound practices to groups of students on more than one campus.
While the VLT rooms have the same Audio Visual equipment on the lectern as other general teaching rooms that the addition of video conferencing functionality in a flexible space may introduce complexities.
Please be aware that while the VLT rooms have the same Audio Visual equipment on the lectern as other general teaching rooms that the addition of video conferencing functionality in a flexible space may introduce complexities. For example, while a copy protected DVD may play fine within a room the content may not be able to be transmitted to the linked room.
Bookings may be viewed in the FCMIS Timetable using the MyMassey portal at any time.
To make a booking, complete a Video Linked Teaching Room Booking Request on-line.
You need to:
It is essential that you have people in each room to arrange the furniture during the 30 minute setup session prior to your booking. Note that the Technical Facilitator is not tasked to rearrange furniture; they will be too busy setting up the video conferencing connection to assist with the tables.
Your booking confirmation will show whether an ITS Technical Facilitator has been assigned. If so, they will be there during the 30 minute setup session to help you connect. The facilitator will stay for the duration of classes to assist with setup changes.
For all other sessions (including meetings) it is expected that a single room pre-set will be used and that the ITS Service Desk can be called for support once the sessions starts. on ext 82111.
For special events, please contact the ITS Service Desk to request a facilitator to stay throughout the session.
When Starboard software runs on a computer, it checks to see if there is a suitably licensed interactive projector attached to the USB port of the computer. You can force the Starboard software to check by selecting Settings/Starboard/Check Connection from the menu.
If the IWB still does not connect to the PC, then remove the front panel from the lectern, locate the USB connection from the IWB to the Resident computer, unplug the USB connector from the PC and reconnect it after 15 seconds. (Note: the IWB uses a USB – UTP extender due to the distance between the IWB and the computer; the yellow UTP cable is labelled as IWB USB and is plugged into a black UTP-USB adaptor).
The VLT rooms are innovative, interactive teaching spaces with flexible seating that are video linked. At least 20 minutes is needed before the students arrive to:
These rooms are in the teaching timetable and subject to the Universities timetable policy, which first lays down recurring weekly sessions that continue throughout the semester. In addition it was recognised that these new innovative, interactive, flexible, video linked teaching spaces would require a regular slot to accommodate professional development and practice sessions for academic staff new to the rooms, as well as technical training and a maintenance slot for support staff. The business case approved for the project included a Wednesday slot from noon – 4pm to provide for these activities as well as the Academic Board meetings to assist with the monitoring and promotion of innovative, flexible learning spaces as part of our vision statement to provide an exceptional and distinctive learning experience at Massey for all students.
Check the blue status lights on the HDMI extenders (Kordz brand UTP-HDMI converter) located on a shelf half way up AV rack. A rapidly flashing LED indicates that a camera has lost its connection to the codec.
Occasionally, the tile templates in the VC1 codec need to be reset. This is automatically done after a codec is turned off and on, but this may not be possible during a class or meeting.Instead, try the following:
This issue may have a number of causes. To isolate the cause, try using another control panel, such as the wireless control panel, the lectern control panel, or XPANEL software running on a computer. If this works then the original panel may be faulty.
Try turning the faulty control panel off then on, allowing 3-4 minutes for the panel to reboot.
If no panels work, then using a PC, ping the network (IP) address of the Crestron MC3 and DIN-AP2 controllers. If either or both devices are not reachable, then log an incident call with Tier 3 support.
As a workaround, you may power the controllers off then on. Once power cycled, they will take a few minutes to reinitialise.
The Radvision codec does not restart automatically after the power has been restored, and must be turned on manually. From the rear of the rack, locate the RADVision XT1200 codec and press the power button (see diagram):
The presentation from the call needs to be added to a tile layout, at the site that is bridging the call (e.g. if you are using an "M3" preset layout, then Manawatu is bridging the call). The layout then needs to be sent to all calls/participants.
See the technical guides for further information.
The RADVision codec includes an option to display a self-view image by adding a Picture-in-Picture or a Picture-by-Picture image to the display. There are 4 possible layouts: No self-view (which is the usual setting), Picture-in-Picture, Picture-by-Picture (two same-size images), and Picture-by-Picture (self-view image is smaller). To remove the self-view image using the control panel:
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Last updated on Friday 31 March 2017
Phone 06-356-9099 ext. 82111 (preferred method)
7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)
AskIT Self-Service to log a request online (staff)
IT Services Dashboard (staff)
Please email your comments, suggestions or complaints to us at: Service.Desk@massey.ac.nz.