Access to systems for level 3 and level 4 managers

System

How access is managed

How long access takes to arrange 

Contacts for training and support

Network Access and Usercode

All staff access the Massey Network with their staff login. Network access provides access to email, internet, printers, and shared disk space. Access can be requested by completing the User Registration form.

Access is granted overnight

Once the usercode and password have been created this information will be sent to the budget centre manager who can provide the new manager with their log on and email details

Contact Service.Desk@massey.ac.nz

MyHR, the HR self service portal

Access is available as soon as the Massey network usercode has been obtained, the manager has commenced in their role and a data match has been done, as arranged by HR.                 

A data match is processed overnight 

Send a request to  HRHelpdesk@massey.ac.nz

Delegations

Delegations can be requested by PAs and EAs on behalf of the incoming manager. To request a delegation, complete the online request form at DelegationPoint.

The Risk Office is notified of the commencement of the manager, but advice on commencement and handover arrangements should be confirmed with riskmanagment@massey.ac.nz.

Once forms are submitted and approved by the delegate and agent, access is granted immediately 

Send a request to riskmanagement@massey.ac.nz

Org Publisher

Access is automatic as soon as the manager has commenced in their role. Managers who use a Mac will need additional support, which is available from your HR Advisor.

Send a request to your HR Advisor. Courses are available in the Development Calendar

ImpelHR

HR Services will initiate the access through recruitment@massey.ac.nz as soon as the manager has commenced.                                                                         

A 24 hour response time can be expected                                             

Send a request to recruitment@massey.ac.nz. Courses are available in the Development Calendar                                 

RAPID payroll reports

Access is automatic as soon as the manager has commenced in their role. An email will be sent in the first week of every month which contains the link to the reports.

Access is granted overnight

Send a request to rapidsupport@massey.ac.nz

RAPID Reports for Student                Information

Access is granted once a user has attended training. New users must bring to the training a signed access form declaring that the use of student data is a part of their ongoing role at Massey. The forms can be found at https://RAPID.massey.ac.nz.

Once training is completed, access is granted overnight

Send a request to rapidsupport@massey.ac.nz

TechOne

Once delegations are confirmed, access can be requested by completing a form available at the Finance webpage.

Once forms are submitted, access to Citrix is granted by ITS, and then TechOne becomes available (usually in the same day)

When submitting the application form also request training, to be sent to TechOneHelpDesk@massey.ac.nz

Flexipurchase

Once delegations are confirmed, access can be requested by completing a form available at the Templates Resources and Forms webpage, listed under the Accounts Payable section.

Once forms are submitted access is granted overnight

When submitting the application form also request training, to be sent to Flexipurchase@massey.ac.nz

Staff Expertise Profile System

The Staff Expertise Profile System creates an individual profile page for each staff member once they have commenced in their role. To update an individual profile page log on to the profile. 

To update a new staff member contact RIMShelpdesk@massey.ac.nz

Updates are processed overnight

Send a request to RIMShelpdesk@massey.ac.nz

Mailing Lists (SYMPA)

By logging in with their Massey usercode and password on the SYMPA webpage, staff can request new mailing lists, subscribe to and unsubscribe from lists, manage existing lists and subscription preferences.

A 24 hour response time can be expected

Send a request to Service.Desk@massey.ac.nz

SMS

To access administrative systems that contain information about students, staff, budgets or location complete the access request forms on the ITS admin systems webpage.

Requests are reviewed and processed within 5 working days

Send a request to SSS.Servicedesk@massey.ac.nz

EDRMS

A managed and collaborative digital workplace for use by Massey staff to create and share electronic content of the University. Access to the EDRMS can be requested by completing the registration form on the ITS admin systems webpage.

Once access is granted access is available immediately

A list of training events is available at the ERDMS OneMassey site or by contacting EDRMS@massey.ac.nz

Orbit Travel profile

For managers who will be travelling on University business, a profile can be set up with the University’s travel provider, Orbit Travel. The profile can be completed by the travel arranger in the department prior to the staff member commencing in their new role. To create a profile, complete the online form.

The profile will be created in 2 working days

Send queries to Trudie@orbit.co.nz or call 06 350 5522

   

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