Competencies are the specific capabilities that are needed for success in a role. They are used when:

  • Defining the person specification in a job description.
  • Assessing and selecting someone for a position during the recruitment process.
  • Identifying development needs of an individual.

There are two broad categories of competencies:

  • Technical - which describes the specific knowledge and skills required to undertake the functional aspects of the role, e.g. using excel or operating a printing machine.
  • Behavioural - which describes the range of interpersonal and self-management capabilities.

Professional staff

In this section, a range of behavioural competencies are set out for professional staff.
These may be copied and pasted into the Massey Job description template

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