Adobe Connect pre-flight check

For Macintosh and Windows Computers (and some Windows tablets)

It is important that the first time you are to participate in a Connect meeting, you check that your computer is all set to go. So whether you are to be the meeting presenter/host or a participant, you need to work your way through the steps below.

Note: If all your are going to do is view recorded presentations or meetings, you only need to complete Step 1.

Step one:

Make sure that you have the latest version of the free Adobe Flash Player installed.

Step two:

Install the Adobe connect Meeting Add-In to improve performance. Simply download and install the software. Once in a meeting, your computer will automatically make use of the add-in.

Step three:

Test your ability to connect to our Adobe Connect server.

Note: Please do not send the results of the connection test unless it reports a problem. If there is a problem please contact us.

For Apple or Android Tablets or Smartphones

The Adobe Connect Mobile app is available for Apple (IOS) and Android devices. Search for "Adobe connect mobile" on the Apple or Google Play App store. Once installed, look for the "Connect" app on your device.

Note that the app will not start automatically if you click on a link to a Connect meeting, you will need to type or copy-and-paste the Meeting link (URL) into the app

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