My Mediasite Portal Frequently Answered Questions (FAQs)

What is the difference between the My Mediasite Portal and a Catalog?

The My Mediasite Portal is where you go to manage, create, upload, edit, share and find individual URL/links to the presentations you have created or have been created using the Lecture Capture system (see FAQ What are Shared Folders?) where as the Catalog URL/link is what you copy and paste into Stream to share your entire collection of presentations.

NB:  Presentations you have created within your My Mediasite Portal are private until you choose to share i.e. "Make Viewable".

Who has access to the My Mediasite Portal?

The My Mediasite Portal is available to everyone but the ability to download and install the Mediasite Desktop Recorder is not generally available to students at this time.

How do I know if I already have access to the Mediasite Desktop Recorder to save me filling in the form again?

If you can see this "Create Presentation" Button then you have already been granted access.

My Mediasite - Create Presentation Button

How do I get access to the Mediasite Desktop Recorder?

We do require you to fill in the Mediasite Desktop Recorder Request Form before we can consider or confirm your request.  A confirmation e-mail will be sent to you from the Stream Hotline when you have been granted access.

If you have requested Lecture Capture then you would have already been granted access to the Mediasite Desktop Recorder (see FAQ above to confirm).

How do I create a Desktop Recording?

To create a desktop recording, please follow this guide:

Can I record the audio from my computer with the Mediasite desktop recorder?

This is only possible on Windows PC (MACs need a third party app), but the necessary recording device may be hidden by default.

To enable the required recording device:

  1. In Windows navigate to Start > Control Panel > Sound
  2. Click on the Recording tab
  3. The device should be called either Stereo Mix or Rec. Playback.

    If the device is listed here, then you should be able to select it in MDR; otherwise proceed to the next step.

    Windows Control Panel (Sound)

  4. Right-click anywhere in the list of devices and select Show Disabled Devices.
  5. Right-click on Stereo Mix or Rec. Playback and select Enable.
  6. Click Apply and OK.

You should now be able to select the device in the Mediasite Desktop Recorder (See image below).

Use MDR to Record PC audio

I'm creating a video to upload via the My Mediasite Portal via the Media Import option, are the recommended parameters I should use?

We recommend these following export parameters for My Mediasite Video Uploads:

Basic encode settings for creating single 4:3 video:

  • H264 MP4, 25000000 bps, 960 x 720 25.000 fps
  • AACL, 64000 bps 16 bit stereo 44100 hzs 

Basic Encode settings for creating 16:9 video:

  • H264 MP4, 25000000 bps 960 x 540 25.000 fps
  • AACL, 64000 bps 16 bit stereo 44100 hzs

Where do I go for help in managing my Lecture Capture and/or My Mediasite recordings?

Massey Contact Centre Mon - Fri 8:30am to 5:00pm 0800 MASSEY (+64 6 350 5701) TXT 5222 contact@massey.ac.nz Web chat MyMassey Staff Alumni News Māori @ Massey