Operations and Security

Reporting through the Operations and Security Manager to the Campus Registrar, the Operations and Security Group consist of the Massey Security Team, the Venues Team and the Help Desk Team (Formerly the FM Help Desk).

Contact Details and Services

Operations and Security are located in the Facilities Management complex on Colombo Road.

For assistance with emergencies, security, parking or traffic incidents contact the Security Help Desk during business hours on ext. 85030, 06-350 5030 or 24/7 on 0800 6277 50.

The Community Constable is co-located with the Operations and Security Group and can be contacted on ext. 85042.

For assistance with the following matters, please contact the Help Desk on ManawatuFM@massey.ac.nz or ext. 82288.

  • Reporting a fault, failure or health and safety issue relating to campus buildings, infrastructure, grounds or car parks
  • Building access (keys, locks and access cards)
  • Purchasing a car park
  • Arranging visitor car parking
  • Cleaning
  • Pest Control
  • Delivery and Collection of Goods and Furniture
  • Collection of recycling and waste
  • Distribution and collection of Confidential Bins
  • Fire warden training
  • Room bookings for non-teaching related activities
  • Lost property

Frequently Asked Questions

Security

The Manawatu Campus caters for approximately 7,500 students and 3,000 staff and visitors during any one day, so from time to time there are security and emergency incidents.

In the case of emergency or where an offence is taking place, emergency services (111) should be contacted immediately and a follow up call made to the Security Help Desk who will dispatch Massey Security to assist emergency services.

Sustainability

Sustainability at Massey University

Emergency Management

Emergency Management at Massey

Bus

Full time Manawatu staff and internal students with current Massey University identification have access to the Unlimited Access Bus Scheme (free bus) within Palmerston North city. This service is partially funded by Massey University parking revenue and the Horizons regional District Council.

Horizons - Massey Bus Timetable

Parking

If you wish to bring a vehicle on campus on either a regular or casual basis, pending availability, there are a range of available options for you to consider.

  • Halls
  • Casual
  • Coupon
  • General
  • Reserved
  • Numbered
  • Mobility
  • Visitor
  • Departmental
  • Discretionary

 Parking and Traffic Regulations

Bicycles, Scooters and Motorcycles

As gazetted public roads cyclists and motorcyclists are expected to obey all road rules while on Massey University campus.

While motorbikes and scooters maybe ridden on University Avenue, they are not permitted inside University Avenue on the main campus.

Parking is provided for bicycles, scooters and motorcycles in a variety of locations around the campus.

The major bicycle stands are:

  • Sheltered bike shed between the Library and Science Towers
  • Sheltered bike shed  on Albany Drive opposite the entrance to Bledisloe Park
  • Courtyard Complex
  • Social Science Tower
  • Aghort Complex
  • Riddet Road
  • Adjacent to the Lake and Science Tower D

Requests for additional bike stands may be made via the Security Help Desk.

Temporary Changes to the Roading System

From time to time Schools, Departments or Event Organisers may with to make temporary changes to the Roading System in order to facilitate events, the installattion of heavy equipment into building or to enable building work to be carries out.

Any temporary changes to the Roading System requires a Traffic Management Plan (TMP) that must be submitted for approval to the Team Leader, Security and Traffic 5 days prior.

For further clarification please contact the Security Help Desk on ext 85030

Access cards

Approved Administrators may apply for access cards for staff and students via the Help Desk.

Room Bookings

Casual room bookings (i.e. bookings for events other than timetabled classes) may be requested by staff, students and members of the public. Please be advised that it is University policy that classes take priority over bookings for other purposes.

Please note that the Help Desk does not provide professional conference or event management services, the organiser is expected to manage all aspects of the conference or event and costs for the use of Campus facilities will be passed onto the organiser.

The attached handbook provides an overview of how to book a room at Massey University on the Manawatu Campus.

Making an internal room booking

If you are a staff member requesting a booking for a University related activity please complete the below room booking enquiry form and email it to pnroombookings@massey.ac.nz

Making an external room booking

If you are not a University staff member or your booking is for a non- University event please complete the below external room booking room and email it to pnroombookings@massey.ac.nz

Massey Contact Centre Mon - Fri 8:30am to 5:00pm 0800 MASSEY (+64 6 350 5701) TXT 5222 contact@massey.ac.nz Web chat MyMassey Staff Alumni News Māori @ Massey