Information for parents

If you are a parent whose child has recently gone to university you may be wondering what kinds of support are available to your child. Massey offers a free student counselling service, available on all three campuses. We work alongside the campus Health and Medical Centres. At each Student Counselling Centre we assist students to minimise the impact of emotional or psychological difficulties on academic achievement through the provision of a range of services. Generally this involves short-term interventions by professional staff (counsellors, psychologists, psychotherapists, interns).

The focus of the support we provide is university achievement - helping students to overcome the hurdles that may hinder their progress. Counselling will be more than talking to a friend, as our counsellors are all trained to actively listen, respond and support. Our counselling service is fully confidential. Find out more about counselling.

Students can face a range of emotional difficulties during their time at university. Common issues include emotional difficulties, relationships problems, anxiety and stress, depression, concentration, eating difficulties, homesickness or self-harm. Academic concerns commonly include motivation, time management issues and exam stress.

At Student Counselling Services we provide space for students to explore their issues and discover strategies to manage and recover. We can also help the students to access and connect with other university support services to help them with their particular challenges. Find out more about Massey student services

Massey University has a clear policy on harassment and has many harassment officers who can help students respond to inappropriate behaviour. Harassment involves any behaviour or activity that makes another person feel uncomfortable, threatened or embarrassed. It can include pictures, email, texts, Facebook, conversations or gossip. Find out more about harassment resolution.

As well as face-to-face counselling, we also offer consultation and supervision for staff, residential advisers, parents, friends. We have a range of self-help information we can provide to you on impaired performance and aegrotats, including books, CDs, websites and workshops. Our workshops focus on providing small groups with a chance to explore issues such as stress management, with tools and strategies offered and practiced in a safe setting.

Our counselling resources section offers information on a wide range of topics.

If you have any questions, please contact one of our counselling services.

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