Skip to Content

  •  
    • For international students
    • For Māori students
    • For postgraduate students
    • For prospective students
  • About Massey
    • University Management
      • Council
      • Vice-Chancellor
      • Strategic plans and reports
      • more…
    • Subsidiaries and commercial ventures
      • Massey University Foundation
      • e-Centre
      • Wharerata
      • more…
    • Alumni
      • Merchandise
      • Chapters
      • Benefits
      • more…
    • News
      • Latest releases
      • Research news
      • University news
      • more…
    • Events and key dates
      • Albany campus
      • Manawatu campus
      • Wellington campus
      • more…
    • Jobs
      • Academic
      • General
      • Staff benefits
      • more…
    • History of the University
      • 1879 - 1926
      • 1927 - 1945
      • 1946 - 1963
      • more…
    • Calendar
      • 2012
      • 2011
      • 2010
      • 2009
      • 2008
      • more…
  • Teaching & Learning
    • Courses
      • Programme search
      • Paper search
      • Course advice
      • more…
    • Distance Learning (Extramural)
      • Contact courses
      • How distance learning works
      • Getting in contact
      • more…
    • Colleges
      • Business
      • Creative Arts
      • Education
      • Humanities and Social Sciences
      • Sciences
    • Departments
      • Aviation
      • Psychology
      • Food, Nutrition and Human Health
      • more…
    • Academic teaching timetables
      • 2012
      • 2011
      • Timetable planner
      • Building codes
      • more…
    • Examinations
      • Exam timetable
      • Exam venues
      • Key exam dates
      • more…
    • Online learning
      • Stream
    • Learning resources
      • Online Writing and Learning Link
      • MathsFirst
      • more…
    • Centres for Teaching and Learning
      • Assistant Vice Chancellor: Academic and International
  • Research
    • Expertise
      • Search for Output
      • Search for Expert
    • Library
      • Find information
      • Library services
      • Help and instruction
      • more…
    • PhD and doctoral degree administration
      • Doctoral handbook
      • Administration forms
      • Citations
      • more…
    • Centres of research
      • Allan Wilson Centre
      • Riddet Institute
      • NZ Centre for SME Research
      • more…
    • Research Ethics
      • Human Ethics
      • Animal Ethics
      • Genetic Technology
    • Conferences
      • 19th NZASIA
      • 14th International Mobility Conference
      • more…
    • Journals
      • Marketing Bulletin
      • International Journal on Smart Sensing and Intelligent Systems
      • more…
    • Research projects
      • Automated Recognition of Pollen
      • Tools for Delivering Scenario-based E-learning
      • more…
    • Support for researchers
      • Funding opportunities
      • Guide to managing research
      • Resources
      • more…
    • Commercialisation
      • Success stories
      • Technology Transfer Vouchers
      • Contact us
      • more…
  • Admission
    • Enrolment
      • Online enrolment
      • Enrolment forms
      • International students
      • more…
    • Entry requirements
      • New Zealand citizens
      • Australian students
      • International students
      • more…
    • Fees
      • Calculator
      • Programme fees
      • International student fees
      • more…
    • Scholarships and awards
      • Undergraduate
      • Postgraduate
      • High Achiever
      • more…
    • Accommodation
      • Applications
      • Albany
      • Manawatu
      • Wellington
  • Student life
    • About our campuses
      • Albany
      • Manawatu
      • Wellington
      • Distance
      • Maps and transport
    • Accommodation
      • Albany
      • Manawatu
      • Wellington
    • Starting University
      • Orientation
      • Getting started
      • Student Advisers
      • more...
    • Services and resources
      • Recreation centres
      • Study skills support
      • Careers
      • Library
      • more...
    • Student Exchange Programme
      • Locations
      • Costs
      • Application process
      • more...
    • Graduation
      • Applying to graduate
      • Auckland
      • Palmerston North
      • Wellington
      • more...
    • Academic records
      • Apply for an academic record
    • Student associations and societies
      • EXMSS
      • MUSA
      • ASA
      • MAWSA
      • more...
    • Sport
      • Academy of Sport
      • Recreation and training
      • more...
  • Contact Massey
    • Contact Centre
    • Albany campus
    • Manawatu campus
    • Wellington campus
    • Student liaison advisers
    • International enquiries
    • Media enquiries
    • Alumni
    • Human Resources
    • Justice of the Peace
    • Accidents and emergencies
    • Staff directory
Go to the Massey University home page

Massey University

Log out | Library | Alumni Portal | Staffroom | MyMassey
Home > Student life > Services and resources > Health and Counselling Services

Student life

  • Accommodation
  • About our Campuses
  • Facilities on campus
  • Maps, parking and transport
  • Events
  • Services and resources
  • Academic and study skills
  • Careers and employment
  • Chaplaincy and religious services
  • Child care centres
  • Computer labs and wireless networks
  • Disability services
  • Course advice
  • Harrassment resolution
  • Health and Counselling Services
  • Albany
  • Manawatu
  • Wellington
  • Information for staff
  • Frequently asked questions
  • Counselling Resources (CROW)
  • Information services
  • International student support
  • Pasifika@Massey
  • Student advisers
  • Student leadership programme
  • Recreation and sports
  • Starting university
  • Students' associations and societies
  • Graduation home
  • Academic records

Health and Counselling

Being a successful student isn't just about academics - need to look after yourself as well.  We offer a range of services and support options.

  • Campus health, medical and counselling services
  • Applying for aegrotats
  • Ways of wellness workshops
  • Resources
  • Information for staff
  • Frequently asked questions

 Campus health, medical and counselling services

The Health and Counselling Centre is designed to provide students with a comprehensive range of professional and confidential health services. These services are aimed to keep you active, healthy and able to achieve your goals at University. 

In an emergency or life threatening situation please contact 111. 

Each campus has a dedicated team of professionals, including highly skilled counsellors, nurses, doctors and a physiotherapist who are able to assist you. We have skilled practice nurses available full time for appointments and telephone advice.  

  • Albany Campus 
  • Manawatu Campus
  • Wellington Campus

Individual Counselling: We provide one-to-one counselling if this is appropriate. If you would like to book an individual session you need to complete an initial on-line confidential questionnaire (paper versions are also available from the Student Counselling Service) to provide us with a better understanding of your needs, expectations and of how counselling can be helpful to you.

  • Manawatu online questionnaire
  • Wellington online questionnaire

Within three days of our receiving the completed questionnaire, we will contact you.

 

Applying for Aegrotats

Illness or distressing unforeseen circumstances of one sort or another can occur at the most inconvenient times. For students this would be particularly so around exam times. The university has procedures in place to allow examiners to take these factors into account when marking papers. If you find yourself in this awkward situation then you can access the impaired performance or aegrotat pathway by making an appointment with either the Counselling Service or the Health Service on your campus. The staff will explain to you exactly what is involved in this process. Read more information on Aegrotat and Impaired Performance application.

Ways of Wellness (WOW) seminars

Ways Of Wellness (WOW) seminars are specifically designed to support student development, growth and academic success. For many students university study is the first time they have taken charge of their own futures, and responsibility for their choices, goals and successes. For mature and part-time students challenges can include balancing work and children with study time which can put a lot of stress on students, and their partners and families

Most students experience ups and downs – times when they will feel excited and exhilarated, and other times when they might feel confused and uncertain. The WOW Seminars will introduce students to skills and knowledge that could make their journey through university easier and more meaningful, successful and memorable. WOW Seminars are live on Massey Connect. Students can also attend in person on the Manawatu Campus. Registration is optional.

Resources

We have a comprehensive repository of resources available you to online.  The Counselling Resources on the Web (CROW) web pages (http://crow.massey.ac.nz) provide you with the opportunity to browse resources and material at your own pace. 

Topics include:

Alcohol & Drugs

Anxiety & Stress

Bereavement and Grief

Careers

Communication

Counselling

Depression

Eating Disorders

Harassment

Health & Wellness

Helping a Friend

Relationships

Self Esteem

Self Injury and Suicide

Sleep

Study and exams

Traumatic Incidents

 

Information for staff

Being at University is a unique, challenging and stressful experience. Most students experience stress during the course of their university career, and while many cope successfully, others may need additional support. First year students in particular, may not have adequate academic or interpersonal skills and may not be sufficiently assertive to approach their lecturers when in difficulty.

For more information on how you can help please view our information for staff pages. 

Frequently asked questions

If you have any questions about our services, you'll probably find the answer in our very comprehensive frequently asked questions section.  If not, please give your local campus a call (contact details on right hand side).

Page authorised by Regional Registrars
Last updated on Monday 17 October 2011

Albany Campus Contacts

Normal opening hours
Monday - Friday
8.30 a.m. - 5 p.m.

Late opening hours
Tuesday only
8.30 a.m. - 6 p.m.

Building 100
Gate 5, Oteha Rohe

Phone (on campus): 9783 
Phone (off campus): (09) 443 9783
Fax: (09) 443 9784
Email: studenthealth@massey.ac.nz

 

Manawatu Campus Contacts

Normal opening hours:
Monday to Friday 8.30 am to 5.45 pm

Semester break opening hours:
Monday to Friday 8.30am to 4.30

Level 1 Registry
Turitea Road
Manawatu Campus

Phone (on campus): ext 5935
Phone (off campus): (06) 350-5533

Counselling email address: s.counselling@massey.ac.nz
Medical Centre email address:  Medical-Centre-PN@massey.ac.nz

 

Wellington Campus Contacts

Normal opening hours
Monday to Friday
8.30am to 4.30pm

Student Health Centre (SHCC) Third Floor, Student Services Building,
Wellington

Phone (on campus): ext 62088
Phone (off campus): (04) 801-2542

 

  • Contact us Mon - Fri 8:30am to 4:55pm
  • 0800 MASSEY | (+64 6 350 5701)
  • TXT 5222
  • contact@massey.ac.nz
  • Web chat
  • Online form
Massey University
Private Bag 11 222
Palmerston North
4442
New Zealand
Site map | A-Z index | Disclaimer | Privacy
Copyright © 1998 - 2012 Massey University. All rights reserved
Increase font size||Decrease font size
| print icon |