Student Counselling Service Manawatu
Welcome to the Student Counselling Service
We assist students to minimise the impact of emotional or psychological difficulties on academic achievement, through the provision of a range of services.
Currently all services are free of charge to all enrolled students whether Domestic, International or Distance Students.
Counselling
Emergencies: If you need to see someone in an emergency, please tell the person making the appointment. An emergency would include you feeling that you are at risk of hurting yourself or someone else, or if you are feeling too overwhelmed to function. After hours, or if you would like to make contact with an alternative service, follow this link for a range of options.
Quick Questions: We offer thirty minute consultations with a counsellor for specific needs such as obtaining information, dealing with a specific query, asking for help to complete a form (such as a fee appeal or Impaired Performance) or the on-line questionnaire, or to access the library of self-help books and CDs. Please bring the appropriate forms and supporting documents to the session if appropriate.
Short Term Individual Counselling: We provide one-to-one counselling if this is appropriate. If you would like to book an individual session you need to complete an initial on-line confidential questionnaire (paper versions are also available from the Student Counselling Service) to provide us with a better understanding of your needs, expectations and of how counselling can be helpful to you. Within three days of our receiving the completed questionnaire, we will contact you and offer you an appointment for a ninety-minute Therapeutic Consultation.
If you cannot attend for the full ninety minutes please do let us know so appropriate arrangements can be made
During the 90 minute Therapeutic Consultation you and the counsellor will discuss any additional support which may be helpful. This can include:
- Referral to an external agency
- On-going counselling in the Student Counselling Service up to a maximum of five sessions
- Referral to one of our regular workshops
- Recommending that you access some of our excellent self-help resources such as on-line support programmes, books and CDs.
Confidentiality: All contact with staff of the Student Counselling Service, including the on-line questionnaire, is regarded as confidential within the normal professional and legal guidelines. More details can be found here and on in the leaflet available from Reception.
Follow this link for more information about Counselling
Other Services We Offer
Workshops: We also offer a range of innovative and helpful workshops throughout the Semester which will assist all students to manage the challenges of university and academic life more effectively.
Other Resources:
- We have a wide range of useful pamphlets across the campus (Rec Centre, Business Studies & SSLB) as well as on-line resources available to all students from the CROW (Counselling Resources on the Web) site.
- We also have a library with a wide range of books on common issues, can arrange referral to other appropriate agencies or to a variety of excellent on-line tools to assist you deal with the life events and emotions which impact on your studies. You might like to use a Quick Question session to discuss the range of options with one of our counsellors.
- Aegrotat and Impaired Performance assessments are done for tests and exams
Emergency After Hours Services
The Student Counselling Service does not provide an after-hours service, nor do we have an on-going emergency service.
We have one Emergency appointment available each day and it can be allocated only on that day so please tell the person making the appointment if you feel you need to use this appointment. In general this appointment is used for people who feel themselves at risk of harming themselves or someone else, or for people who are feeling so emotionally overwhelmed that they are not able to function effectively in the university environment.
Outside our normal service hours (8.30am to 5.00pm Monday to Friday) the following Services can be contacted:
- If you are in a Massey Hall of Residence please contact the Duty Manager on 027 2954815
- In a mental health emergency please contact the local Mental Health Line on 0800 653 357 (or call 111)
- Other 24-hour telephone counselling services include
- Lifeline 0800 543 354
- Chinese Lifeline 0800 888 880 (Cantonese and Mandarin)
- Youth Line 0800 376 633
- Samaritans 0800 726 666
Open this PDF document for a list of Useful Contacts 
Useful phone numbers (43 KB)
Or look at the Ministry of Health or Family Services webpages for more information on available servies.
Contact Us
Manawatu Student Counselling Service, Turitea Campus, Telephone (06) 350-5533, or email s.counselling@massey.ac.nz
Monday to Friday 8.30 am - 5.00 pm (8.30 to 4.30 during semester breaks).
