This curriculum vitae includes my positions held, publications and other professional experiences prior to 2008. For more recent information, see my curriculum vitae.
Professional Experience (prior to the start of my academic career)
August 1989 to October 1991
Senior Systems Planning Analyst
Office of the Vice President for Information Technology
University of Arizona
Assignments included management of a computer access, allocation and charging policy; preparation of a strategic plan for University computing and telecommunications; promotion of distributed computing; management of numerous ad hoc projects; and identification of information technology solutions to institutional problems (e.g., document storage/retrieval, library automation).
August 1988 to August 1989
Management Analyst III
Administrative Information Systems
Center for Computing and Information Technology
University of Arizona
Primary responsibility was conducting a feasibility study for an Executive Information System. Other responsibilities included management of office automation projects and microcomputer support.
August 1984 to June 1988
Research Associate
Office of Management Analysis and Research (OMAR)
University of Arizona
Initially, responsible for installation, staff training and development of microcomputer systems in OMAR and associated offices. In later years, responsible for enrolment projections, design and implementation of an academic planning database and various institutional studies.
Prior to 1984 my employment experience consisted principally of independent consulting, junior positions in higher education research and management and part-time graduate student employment.
Undergraduate Teaching Experience
Computing for Business Users (157.101): The required introductory Information Systems course for all Business Studies students (350-600 enrolments). I taught this course six times and was responsible for two major revisions in the course contents, including semesterisation of the course in 1994. In August-December 2003 I taught a similar course (MIS 111: Introduction to Computing) at the University of Arizona, including the development of several new assignments.
Information Systems and Computers (157.102): The required introductory Information Systems course for all Information Science students. I led the introduction of this course at the Albany campus.
Information Management (157.242): The focus of this course is the application of information systems in modern business organisations, including an introduction to electronic commerce. For a few years in the 1990's and again in 2008, I taught a similar course (157.241: Information Systems, Organisations and E-Commerce).
Distributed Systems (157.332): Data communications, distributed and cooperative systems and network design are covered in this course.
Information Systems Management Methods (157.341): An IS management course that addresses strategic, tactical and operational issues in the management of information systems and information technology.
Information Systems Management in Practice (157.342): This course applies the conceptual material learned in 157.341 in a practical context. The principal component is a student project in a local organisation.
E-Business Strategy (157.354): This course is designed as a capstone paper for students who are about to graduate into the e-business marketplace. It helps students see how the electronic technologies they studied in other courses can be applied to achieve organisational goals and objectives. In January-June 2002 I taught a similar course (IS 6641: Electronic Commerce Business Strategies and Management) at the City University of Hong Kong.
Postgraduate Teaching Experience
Management of Information and Communication Systems (143.456): This course covers managerial topics such as project management, competitive advantage, information security and network management. The target audience is fourth-year students in engineering degrees.
Executive Support Systems (157.424): A postgraduate seminar in the use and design of information systems to support executive work.
Information Systems Management (157.700): This course offers comprehensive overview of the application of computing technology within organisations from a managerial perspective. The target audience is the manager who uses information and communication technologies daily, makes decisions about ICT and works with computing professionals, but who is not an ICT manager.
Information Science Research Methods (157.750): A study of information science research, its methods, practices, social context and relationships to other fields of study. Research skills including literature evaluation, data collection, data analysis and publication are practised in this course.
Electronic Commerce Systems (157.754): The aim of this course is to introduce business and IT professionals to the fundamental concepts, technologies, applications and implementation strategies associated with electronic commerce. The course uses an interdisciplinary and managerial approach. In August-December 2001 I taught a similar course (IS491: Electronic Commerce) at the University of Missouri-St. Louis.
Organisational Information Systems (157.755): This is an introduction to information resource management and includes topics such as managing information age organisations, electronic commerce, IT management and network security.
Mobile Business (157.777): This course introduces participants to the fundamental concepts, strategies and technologies associated with the implementation of mobile computing so they can play an active role in the development of mobile business opportunities in the organisations in which they work.
Information Systems Research Project (157.799): The principal outcome of this paper is a 30-credit research report on a topic in the student's interest area. I coordinate the paper (e.g., set deadlines and assessment standards, match students to supervisors, facilitate internal moderation) and I also supervise many of the research projects.
MBA Teaching Experience
Business Information Management (115.707): The principal focus of this core MBA course is an examination of information as a business resource. Its aim is to help business professionals understand the key issues associated with the management of information resources in commercial organisations. In 1997-98 I taught a similar course (BUS 506: Management Information Systems) for the University of Otago's MBA programme.
Information Technology and Electronic Commerce (115.743): A study of the nature and role of information and communication technologies in business. The course focuses on a state-of-the-art review of the use of information systems, issues and trends in business-related information technology, and the nature, purpose and evolution of e-business that increasingly shapes business strategy and operations.
Electronic Commerce (115.760): This elective course explores advanced topics in electronic commerce and e-business and includes a group e-commerce project in a small- or medium-sized business. In 2002 this course was replaced by 115.743 (immediately above).
Applied Business Research (115.735): This course serves two distinct needs: (a) to introduce MBA students to the use and conduct of research within modern business organisations and (b) to prepare MBA students for the research project to be conducted at the conclusion of their MBA coursework.
MBA Research Project (115.737): This is the capstone course in Massey University's MBA degree. This 30-credit course allows MBA students to conduct a substantial research project on a topic of personal or professional interest to them. I coordinate 115.737 and I supervise a few of the research projects each year.
Academic Publications (peer-reviewed)
Dennis Viehland and Roslyn Siu Yoong Leong, "Acceptance and Use of Mobile Payments" in Proceedings of the 18th Australasian Conference on Information Systems, Toowoomba, Australia, 5-7 December 2007, pp. 665-671.
Sanjay Mathrani and Dennis Viehland, "Business Benefits from Enterprise Systems Implementation in New Zealand" in Proceedings of the 18th Australasian Conference on Information Systems, Toowoomba, Australia, 5-7 December 2007, pp. 367-376.
Dennis Viehland and Aaron Wong, "The Future of Radio Frequency Identification" in Journal of Theoretical and Applied Electronic Commerce Research, v2 n2, August 2007, pp. 74-81.
Dennis Viehland and Chongyun Yang, "Bringing the M-Workforce to Business: A Case Study in a Field Service Organization" in Proceedings of the Sixth International Conference on Mobile Business, Toronto, Canada, 9-11 July 2007, unpaged.
Aaron Wong and Dennis Viehland, "Critical Issues that Will Determine the Future of RFID" in Proceedings of the Sixth International Conference on Mobile Business, Toronto, Canada, 9-11 July 2007, unpaged.
Sanjay Mathrani, Dennis Viehland and Mohammed Rashid, "Enterprise Systems Implementations in New Zealand: A Practitioners' Perspective" in Proceedings of the Eleventh Pacific Asia Conference on Information Systems, Auckland, New Zealand, 4-6 July, 2007, unpaged.
Sanjay Mathrani and Dennis Viehland, "Leveraging Knowledge-Driven Technologies for Business Success" in Proceedings of the 9th International Conference on Decision Support Systems (ICDSS 2007), Kolkata, India, 2-4 January, 2007, unpaged.
Dennis Viehland and Brendan Brink, "Guidelines for Best Practice in SMS Marketing" in Grand Challenges in Business and Information Management Processes (M. G. Hunter and S. Burgess, editors), The Information Institute, 2006, pp. 1-20.
Maha Shakir and Dennis Viehland. "Understanding Technochange in ERP Implementation through Two Case Studies" in International Journal of Information Systems and Change Management, v1 n3, 2006, pp. 262-284.
Dennis Viehland and Brendan Brink, "Consumer and Business Owner Attitudes to Text Marketing" in Proceedings of the Twelfth Americas Conference on Information Systems, Acapulco, Mexico, 4-6 August 2006, pp. 1983-1990.
Dennis Viehland and Kathryn Mac Callum, "e-Learning Through an Electronic Discussion Board: A Comparative Study of Distance Education and On-Campus Students" in Proceedings of the Twelfth Americas Conference on Information Systems, Acapulco, Mexico, 4-6 August 2006, pp. 2234-2240.
Anuradha Mathrani, David Parsons and Dennis Viehland, "Offshore Software Development: Strategies of an Indian Vendor" in The Icfaian Journal of Management Research, v5 n5, May 2006, pp. 71-81.
Dennis Viehland and Brendan Brink, "Guidelines for Best Practice in SMS Marketing" in Proceedings of the ISOneWorld2006 Conference, Las Vegas, Nevada, 19-21 April 2006, unpaged.
Anuradha Mathrani, David Parsons and Dennis Viehland, "Virtual Team Issues: Culture, Communication, Coordination and Control: The New Zealand and Indian Perspective" in Proceedings of the First International Conference on Management of Globally Distributed Work, Bangalore, India, 28-30 December 2005, pp. 291-301.
Sanjay Mathrani, Dennis Viehland and Mohammed Rashid, "Creation and Utilisation of Knowledge: Key to Success" in Proceedings of the 5th Global Conference on Flexible Systems Management (GLOGIFT-05), Bhopal, India, 27-30 December 2005, pp. 222-233.
Sanjay Mathrani and Dennis Viehland, "Using Knowledge-Based Processes to Improve Enterprise System Effectiveness" in Proceedings of the 2nd Annual International Conference on Knowledge Management in Asia Pacific (KMAP 2005), Wellington, New Zealand, 28-29 November 2005, unpaged.
Anuradha Mathrani, Dennis Viehland and David Parsons, "Dynamics of Offshore Software Development Success: The Outsourcers' Perspective" in Proceedings of the 2nd Annual International Conference on Knowledge Management in Asia Pacific (KMAP 2005), Wellington, New Zealand, 28-29 November 2005, unpaged.
Dennis Viehland and Maha Shakir, "Making Sense of Enterprise Systems Implementation" in University of Auckland Business Review, v7 n2, Spring 2005, pp. 28-36.
Dennis Viehland and Jason Marshall, "The Effectiveness of PDAs for Enhancing Collaboration in M-Learning" in Proceedings of the Eleventh Americas Conference on Information Systems, Omaha, Nebraska, 11-14 August 2005, pp. 1-8.
Dennis Viehland, "ISExpertNet: Facilitating Knowledge Sharing in the Information Systems Academic Community" in Issues in Informing Science and Information Technology, June 2005, pp. 441-450.
Maha Shakir and Dennis Viehland, "The Selection of the IT Platform: Enterprise System Implementation in the NZ Health Board" in Journal of Cases on Information Technology, v7 n1, January-March 2005, pp. 22-33.
Dennis Viehland, "Knowledge Dissemination in an Extra-Organisational Community of Practice" in Proceedings of the 15th Australasian Conference on Information Systems, Hobart, Tasmania, 1-3 December 2004, unpaged.
Dennis Viehland, "Assessing Business Risk in Mobile Commerce Strategy" in Proceedings of the 2004 IT Governance International Conference, Auckland, New Zealand, 15-16 November 2004, pp. 43-49.
Maha Shakir and Dennis Viehland, "Business Drivers in Contemporary Enterprise System Implementations" in Proceedings of the Tenth Americas Conference on Information Systems, New York City, 6-8 August 2004, pp. 103-112.
Timothy Kwong, Christy Cheung, Lei Zhu, Moez Limayem and Dennis Viehland, "Online Consumer Behavior: An Overview and Analysis of the Literature" in Proceedings of the Sixth Pacific Asia Conference on Information Systems, Tokyo, Japan, 2-4 September 2002, pp. 813-827.
Dennis Viehland and John Hughes, "The Future of the Wireless Application Protocol" in Proceedings of the Eighth Americas Conference on Information Systems, Dallas, Texas, 9-11 August 2002, pp. 1883-1891. This paper received the Best Paper award in the Emerging Systems and Applications Track at the AMCIS conference.
Dennis Viehland, "Risk e-Business: Assessing Risk in Electronic Commerce" in Decision Line, v33 n3, May 2002, pp. 9-11.
Jennifer Northover and Dennis Viehland, "Versioning Techniques and Their Application to Electronic Publishing" in Communications of the IIMA, v1 n1, Spring 2002, pp. 32-50.
Jennifer Northover and Dennis Viehland, "Versioning Techniques and Their Application to Electronic Publishing" in Proceedings of the 12th Annual Conference of the International Information Management Association, Breckenridge, Colorado, 11-13 October 2001.
Dennis Viehland, "Managing Business Risk in Electronic Commerce" in Proceedings of the Seventh Americas Conference on Information Systems, Boston, Massachusetts, 2-5 August 2001, pp. 983-988.
Dennis Viehland, "Critical Success Factors for Developing an e-Business Strategy" in Proceedings of the Sixth Americas Conference on Information Systems, Long Beach, California, 10-13 August 2000, pp. 911-915.
Dennis Viehland, "Principles for e-Business Success" in Proceedings of the Fourth Pacific Asia Conference on Information Systems, Hong Kong, 1-3 June 2000, pp. 78-87.
Dennis Viehland, "New Business Models for Electronic Commerce", Proceedings of the 17th Annual International Conference of the Association of Management/International Association of Management, San Diego, California, 6-8 August 1999, v17 n2, pp. 141-143.
Bob O'Keefe and Dennis Viehland, "ISWorld and InfoSys Junction as Honest Brokers" in Proceedings of the 7th Mini Euro Conference (European Operation Research Societies), Bruges, Belgium, March 24-27 1997.
Robert Daly and Dennis Viehland, "Electronic Fact Books: Turning Atoms into Bits" in Campus Fact Books: Keeping Pace with Institutional Needs and Challenges (Larry Jones, editor), San Francisco: Jossey-Bass Publishers, 1996, pp. 63-75.
Textbooks, Professional Articles and Other Academic Publications (not peer-reviewed)
Dennis Viehland, "Why Mobile Business? Why Now?" in FTD, v19 n1, February-March 2006, p. 4.
Efraim Turban, David King, Dennis Viehland and Jae Lee, Electronic Commerce 2006: A Managerial Perspective (4th edition), Pearson Education, 2006.
Dennis Viehland, "How to Write an e-Business Plan" - an online tutorial for Pearson Education, February 2004 and June 2005.
Efraim Turban, David King, Jae Lee and Dennis Viehland, Electronic Commerce 2004: A Managerial Perspective (3rd edition), Pearson Education, 2004.
Dennis Viehland, "Strategic Information Systems for Competitive Advantage" (Chapter 3) in Information Technology for Management (4th edition) by Efraim Turban, Ephraim McLean and James Wetherbe, John Wiley and Sons, 2004.
Dennis Viehland, "Information Sciences Research at Massey University-Albany" in New Zealand Journal of Computing, v8 n1-2, November 2000, pp. 45-49.
Dennis Viehland, "Why is e-Business Important?" in Reporter (newsletter of Horwath Porter Wigglesworth Ltd), Auckland, Autumn 2000, pp. 1-3.
Dennis Viehland, "Book Review: The Internet for Accountants" in Chartered Accountants Journal of New Zealand, v78 n5, June 1999, p. 30.
Dennis Viehland, "Electronic Commerce Changes Business" in Chartered Accountants Journal of New Zealand, v78 n5, June 1999, pp. 7-10.
Dennis Viehland, "Information Age Economy Entering Maturity" in Management Development Digest, January 1999, pp. 1-2.
Dennis Viehland, "World Wide Web Resources for Chartered Accountants" in Chartered Accountants Journal of New Zealand, v76 n11, December 1997, pp. 14-16.
Dennis Viehland and Larry Mitchell, "Challenges for Electronic Commerce" in Chartered Accountants Journal of New Zealand, v76 n11, December 1997, pp. 12-13.
Dennis Viehland, "Electronic Mail: Communications in Networked Organisations" in Perspectives in Business Communication (Frank Sligo, Su Olsson and Catherine Wallace, editors), Palmerston North: Software Technology New Zealand, 1997, pp. 185-198.
Dennis Viehland, "Information Systems" section in Directory of Electronic Journals, Newsletters and Academic Discussion Lists (Dru Mogge, editor), Washington DC: Association of Research Libraries, 1996.
Dennis Viehland, "A Strategic Overview of the Internet: What Does the Internet Mean to New Zealand?" in Including the Internet in Your Marketing, Auckland: Telecommunications Users Association of New Zealand, 1996, pp. 3-5.
Dennis Viehland, "The Case for Information Literacy" in TUANZ Topics, February 1996.
Dennis Viehland, "E-mail Bonding" in CIO: The Magazine for Information Executives, v8 n16, June 1995, pp. 28-31.
Dennis Viehland, "Way of the Ferret: Finding Educational Resources on the Internet" (book review) in Computers and Education: An International Journal, v24 n3, April 1995, pp. 257-258.
Dennis Viehland, "Dear Mr. President: A Tale of Mis-information Distribution in Cyberspace" in Internet Research: Electronic Networking, Applications and Policy, v3 n3, Fall 1993, pp. 57-60.
Dennis Viehland, "1991: Year of the EIS Book" in CAUSE/EFFECT (journal for management and use of information technology in higher education), v15 n4, Winter 1992, pp. 50-51.
Dennis Viehland, "Executive Information Systems in Higher Education" CAUSE/EFFECT, v12 n3, Fall 1989, pp. 7-8.
This list does not include numerous small articles in national and regional magazines and newspapers.
Executive and Professional Development Courses and Workshops
"IT for Business Processes: Mobile Business and Working from Home" - a half-day short course for the New Zealand Institute of Chartered Accountants on 27 November 2006 (Christchurch), 28 November 2006 (Wellington) and 29 November 2006 (Auckland).
"Information Technology for Business Professionals" - a one-day short course for the ANZ Bank on 22 November 2005 (Auckland) and 23 November 2005 (Wellington).
"Development of a Secure Billing System for Mobile Telephone Applications" - a TechNet Consultancy Report for ZoDAL (Christchurch) during August-September, 2005.
"Information and Communications Technology" - a one-day short course for the Vodafone Sales Academy on 25 May 2005 (Auckland) and 2 August 2005 (Wellington).
"Optimising Business Value Through Mobile Computing" - a one-day short course for the Vodafone Sales Academy on 14 December 2004 and 3 March 2005.
"Developing and Implementing an E-Commerce Strategy" - a two-day course offered by the University of Auckland Business School (Executive Programmes Short Courses) on 27-28 May 2003 and 28-29 October 2004.
"Introduction to Electronic Commerce" - a two-week course offered by Anna University's Centre for Professional Development Education in Chennai, India on 3-15 July 2000 and 8-19 January 2001.
"Business Transformation Through e-Business" - a half-day course offered by the Institute of Chartered Accountants in Australia in four Australian cities during November 2000.
"Best Practice in Information Management" - a full-day course offered as part of Management Forum 2000 by the New Zealand College of Management on 20 March, 27 May and 15 October 2000.
"Business Transformation Through e-Business" - a half-day course offered by the Institute of Chartered Accountants of New Zealand in five New Zealand cities during March 2000.
"Managing Information Systems" - a full-day course offered as part of various Management Programmes by the New Zealand College of Management in 1997 (2 times), 1998 (5 times) and 1999 (3 times).
"Electronic Business Advisor" - a full-day course offered by the Institute of Chartered Accountants in Australia in four Australian cities during November 1999.
"Virtual Meetings and Telecommuting" and "Electronic Commerce" - two half-day courses at the 1998 Financial Controllers' Conference (Institute of Chartered Accountants of New Zealand) on 14-15 September 1998.
"Electronic Commerce" - a half-day course offered by the Institute of Chartered Accountants in Australia in six Australian cities during September 1998.
"Electronic Commerce" - a half-day course offered by the Institute of Chartered Accountants of New Zealand in eight New Zealand cities during August-September 1997.
"Internet Resources for Managers" - a half-day course for the New Zealand Institute of Management on 19-20 November 1996; and as part of the NZIM Advanced Executive Programme on 23 July 1997.
"Electronic Commerce: Doing Business in the Information Age" - a half-day tutorial for the Pacific Asia Conference on Information Systems in Brisbane, Australia on 2 April 1997.
"Electronic Habits and Opportunities" - a half-day course for the Fletcher Challenge Executive Development Programme on 3 March 1997.
"Internet Resources for Chartered Accountants" - a half-day course offered by the Institute of Chartered Accountants in New Zealand in a number of cities during February 1996, August-September 1996 and February 1997.
"An Introduction to the Internet" - a half-day workshop offered as part of the Horwath International Team Training Programme on 19 February 1997.
"Internet Resources for Tourism" - a half-day course for Tourism Auckland on 21 November 1996.
"Get Connected" - a half-day workshop for the Auckland Chapter of the Association of Record Managers and Administrators on 10 May 1996.
"Internet Resources for Food Professionals" - a full-day course and workshop for the New Zealand Institute of Food Science and Technology on 8-9 February 1996.
"Searching Strategies for Doing Business on the Internet" - a half-day workshop for the Institute for International Research on 30 November 1995.
"Internet Resources for Librarians: Serving the Needs of Your Clients" - a full-day course and workshop for the New Zealand Library and Information Association on 20-23 November 1995.
"The World Wide Web: Implications for Research, Teaching and Commerce" - a half-day tutorial for the 1995 Pan Pacific Conference on Information Systems in Singapore on 29 June 1995.
This list does not include events of less than five hours or courses in which I was one of several presenters.
Panels at Academic Conferences
"Where is the Money? The Search for the Killer Application in Ubiquitous Computing" for a panel on "Ubiquitous Computing: Emerging Research Issues and Opportunities" at the 15th Australasian Conference on Information Systems, Hobart, Tasmania, 1-3 December 2004.
"The EC Top Ten: Ten Things every CEO Should Know About Electronic Commerce" for The 7th International World Wide Web Conference (WWW7), Brisbane, Australia, 17 April 1998.
"The Conference of the Future" for The 6th Americas Conference on Information Systems, Phoenix, Arizona, USA, 17 August 1996.
"Electronic Publishing in the Information Age: Questions for the Academy" for the 15th International Conference for Information Systems, Vancouver, Canada, 16 December 1994.
Academic Seminars and Professional Conference Presentations
"How to Make an Effective Presentation" for the Postgraduate Research Seminar Series (Massey University Student Learning Centre), Auckland, 23 September 2004, 3 November 2005, 19 October 2006, 18 October 2007, 23 April 2008, 10 September 2008, 14 May 2009 and 17 September 2009.
"Research: The Heart of Postgraduate Study" for Massey University Course Advice and Degree Planning Day, Auckland, 24 January 2008, 25 June 2008 and 4 February 2009.
"Consumer Willingness to Use and Pay for Mobile Payment Services" for the Centre for Electronic (San Francisco State University), San Francisco, 17 July 2007.
"Top IT Trends Impacting New Zealand Business" for the Focus on Management Special Interest Group (Management SIG) of the New Zealand Institute of Chartered Accountants, Auckland, 10 May 2007.
"Are New Zealanders Willing to Use and Pay for Mobile Payment Services?" for Technology Briefing: Mobile Payments (Connect New Zealand), Auckland, 21 February 2007.
"Consumer and Business Owner Attitudes to Text Marketing" for the Centre for Electronic Business (San Francisco State University), San Francisco, 25 July 2006.
"Business Research Methods Workshop" for the School of Business (Curtin University of Technology), Sarawak, Malaysia, 10 July 2006.
"How to Write a Research Proposal" for the Postgraduate Research Seminar Series (Massey University Student Learning Centre), Auckland, 17 March 2005 and 16 March 2006.
"e-Business: Where is e-Biz at Now? Where is e-Biz Going?" for the BDO Spicers Business Services Conference, Auckland, 10 February 2006.
"Managing Interpersonal Relationships: Getting Along With Your Supervisor" for the Doctoral Training Workshop (Massey University Graduate Research School), Auckland, 3 December 2005.
"Financial Considerations in Mobilising Your Business" for the Information and Communications Technology Special Interest Group (ICT SIG) of the Institute of Chartered Accountants of New Zealand (ICANZ), Auckland, 12 July 2005.
"Ubiquitous Computing" for the New Zealand Electronics Institute, Auckland, 17 November 2004.
"Assessing Plagiarism with Turnitin: One Instructor's Experience" for the Massey University Vice-Chancellors Symposium, Auckland, 19 October 2004.
"The e-Difference in Writing an e-Business Plan" for Innovate IT (New Zealand Computer Society, Microsoft and UNITEC), Auckland, 13 March 2003.
"The Future of the Wireless Application Protocol" for the Massey University Electronic Commerce Summit, Palmerston North, New Zealand, 19 November 2002. A similar seminar was also presented at the City University of Hong Kong (18 March 2002), the University of Auckland (16 August 2002) and Massey University-Auckland (24 September 2002).
"Electronic Commerce Strategy: Making EC Happen" for the 2001 ICANZ Queenstown Conference (Institute of Chartered Accountants of New Zealand), Queenstown, New Zealand, 29 September 2001.
"Electronic Commerce" for the Air New Zealand Professional Development Programme for IT Professionals, Auckland, 22 November 2000.
"Risk Management in Electronic Commerce" for the CAs@Business Conference (Institute of Chartered Accountants in Australia), Sydney, 16-17 November 2000.
"Risk Management in Electronic Commerce" for the ICAA National IT Conference (Institute of Chartered Accountants in Australia), Melbourne, 26 October 2000.
"Electronic Network Security" for the Chartered Institute of Corporate Management and the New Zealand Branch of the Australian Society of Certified Practising Accountants, Auckland, 26 September 2000.
"Managing Web Design" for the Electronic Commerce: Benchmarking the Very Best short course (University of Auckland Executive Programmes), Auckland, 11 September 2000.
"My_business@co.nz" for the Business Development Workshop (Enterprise North Shore), Albany, 25 July 2000.
"Providing Personal e-Finance Services to Clients and Customers" for the 2000 E-Finance Conference (Business Information in Action), Auckland, 24-25 July 2000.
"The Eight Rules of e-Business" for the AGM (keynote address) of the New Zealand Branch of the Australian Society of Certified Practising Accountants, Auckland, 22 March 2000.
"Business Transformation Through e-Business" for the 2000 Professional Development Conference (Institute of Chartered Accountants of New Zealand), 10-11 February (Christchurch) and 23-24 February (Auckland) 2000.
"Understanding Electronic Commerce" for the 1999 DFK Asia Pacific Conference, Auckland, 27 October 1999.
"Security on Electronic Networks" for the 1999 Queenstown Conference (Institute of Chartered Accountants of New Zealand), Queenstown, 9 October 1999.
"Stories from Security Land" for the New Zealand Information Security Forum, Auckland, 7 October 1999.
"Why is Electronic Commerce Important?" for consultants and customers of Clear Communications in the Wellington region, Wellington, 2 September 1999.
"Electronic Commerce Technologies and Network Security" for the 1999 Technology Smorgasbord Conference (Institute of Chartered Accountants of New Zealand), 10 June (Christchurch), 14 June (Wellington) and 21 June (Auckland) 1999.
"Reinventing the Middleman" and "Designing Your Web Page" for the Electronic Commerce short course (University of Auckland Executive Programmes), Auckland, 21 April 1999.
"Electronic Commerce: Promises, Problems and Solutions" for the 1999 Professional Development Conference (Institute of Chartered Accountants of New Zealand), 12 March (Christchurch), 19 March (Wellington), 26 March (Auckland) and 30 March (Taupo) 1999.
"Impact of Electronic Networks on Organisations and the Workplace" for the IT Impact Seminar Series (University of Auckland), Auckland, 29 September 1998.
"Best Practices in Electronic Commerce" for the Horwath International Mid-year Partners Meeting, Auckland, 20 September 1997.
"Where are Intranets Positioned in the NZ IT Industry?" for the Java, Intranets and the Internet Conference, Auckland, 15 September 1997.
"Envisioning the Future: Information Technology and New Zealand Dairy Foods" for the Executive Management Team of NZDF (New Zealand Dairy Foods), Auckland, 14 August 1997.
"Research Opportunities in Electronic Commerce" for the Department of Accounting, Finance and Information Systems (University of Canterbury), Christchurch, 1 May 1997.
"An Internet Update: Doing Business Electronically" to the Fletcher Challenge executives and support staff, Auckland, 4 November 1996.
"Academic Uses of the Internet" for the Association for Information Systems - Americas Conference, Phoenix, Arizona, 17 August 1996.
"Managing the Information Resource: Information Technology in the Networked Organisation" for the Advanced Executive Programme (New Zealand Institute of Management), Auckland, 25 July 1996.
"Internet Management in New Zealand" for the Institute for International Research Conference, Auckland, 30 April 1996.
"A Strategic Vision for the New Zealand Internet", keynote address at The Internet: Opportunities for Businesses in New Zealand Conference (Institute for International Research), Auckland, 29 November 1995.
"The Relevance of the Internet to New Zealand Organisations" for the Executive MBA classes (Massey University), Auckland, 18-19 November 1995.
"Netiquette: Do's and Don'ts of Good Business Practice on the Net" for the New Media 95 conference, Auckland, 10 May 1995.
"Options for Going On-line in New Zealand" for the New Media 95 conference, Auckland, 9 May 1995.
"Doing Business on the Internet" for the Institute for International Research Conference, Auckland, 31 March 1995.
This list does not include numerous small presentations to computer user groups, professional societies, schools and colleges and university classes.
This page was last updated on 23 December 2009.
Please send comments, deadlines, questions, etc to d.viehland@massey.ac.nz