A study of the aesthetic and user-interface aspects of products focusing on the relationship of these aspects to engineering design. Key design techniques are introduced and practised through a series of activities based on a range of product applications.
The principles of quality systems including total quality management ISO system standards, Baldrige awards, organisational culture, the management of change and continuous improvement and workforce empowerment. Tools and principles for quality management such as quality function deployment, statistical process control and process capability analysis. An introduction to technological systems and the role of the technologist as a change agent and manager in such systems.
Agile Manufacturing is the capability of surviving and prospering in a competitive environment by reacting quickly and effectively to changing markets, technologies and business relationships. This course explores how a company can become Agile through improving product development, technologies, production systems, information and people management within its organisation and developing appropriate strategies with its supply chain.
This course covers the development of professional skills essential for management roles in industrial businesses, e.g. in manufacturing, food and beverage, etc. It involves developing skills such as: managing conflict and change, building teams and setting goals; through the study of World Class manufacturing practices. This is achieved through case studies and relates to real-life scenarios through self-reflection. It also develops a defined career plan to attain management level positions in industry.
287.706 New Product Development Practices15 credits
An advanced study of new product development principles and best practices that combined, provide structure and discipline for bringing successful new products and services to market. An analysis of new product development processes, market and customer research for product development decision making, and the tools, techniques and metrics that underpin new product development.
The objectives of this course are to explore the development of modern quality management models; position quality management in relation to management, leadership and organisational systems theory; examine concepts of quality assurance and the use of ISO system standards, systems, and techniques and statistical thinking for quality.
This course provides a detailed study of the concept of statistical thinking and its role within quality management and the continuous improvement of processes. The course introduces statistical techniques used within such problem-solving and process improvement methodologies as the PDCA cycle and the DMAIC methodology used within the Six Sigma improvement strategy.
A practical application of quality management principles and techniques to an organisational situation, incorporating planning, undertaking and reporting of a substantial project. The course also encourages critical review and reflection on the selected project.
287.733 Quality Management for Medical Laboratories30 credits
Principles of quality management using a management systems approach. Total quality and continuous improvements as they relate to the delivery of services. Application of the New Zealand Code of Good Practice and other documents relevant to the operation of medical laboratories, with particular emphasis on the validation of test methods, calibration and an understanding of repeatability and reproducibility. Quality systems management in the medical laboratory with particular reference to specific codes of good practice related to Medical Laboratory Science. The above topics will be set in the context of the basic principles of quality management.
Interrelationship of the production function and product quality requirements. Contemporary practices and techniques to maintain and improve product quality through design, planning, manufacturing and related operations.
An advanced course of study of innovation management practices applied to product innovation, including new product strategy, portfolio management, organisational management and performance measurement and knowledge management. Investigation of current literature and industry practice, applied to companies of different sizes and types.
287.741 Quality System Development and Management15 credits
All organisations are required to effectively manage the quality of their goods and services, and that of the processes and systems that produce or deliver them. This course introduces the key principles of quality systems and their control and management. This includes core definitions, key theories, relevant standards, documentation requirements, and associated tools, methods and principles for managing and controlling quality.
In order to remain competitive all organisations need to continually improve their processes. Major approaches to business process improvement include business process reengineering, benchmarking, business excellence and six sigma (DMAIC). This course introduces the student to the major tools, techniques and strategic approaches to process improvement, applicable within any type of industry or organisation.
A Lean organisation is based upon the principles of creating customer value and minimising waste. This course reviews theory and techniques required to analyse operational performance and to design improved methods. It also considers the various approaches to implement a Lean transformation. The skills learnt could be applied in manufacturing, a supply chain or any service business.
Advanced studies of manufacturing and technological systems and the role of the technologist as a change agent and manager. Problem-solving skills, the Goldratt Thinking Processes, advanced scheduling concepts. Emphasizes the needs of technology managers, including the development of professional skills and thinking processes applied to improvement of systems. Significant components of case study, computer simulation laboratories, computer applications, group work.