Coronavirus - Massey University advice archive


Updated 3 February, 3pm

The health, safety and wellbeing of our people is our top priority. We want to reassure you that we are doing everything we can to help those affected to continue with their studies.

Yesterday the New Zealand Government announced temporary travel restrictions on travellers coming from or through mainland China for two weeks. The Government is reviewing this position every 48 hours. This affects international travellers who leave or transit through mainland China. New Zealand citizens and permanent residents returning to New Zealand will still be able to enter, as will their immediate family members; however they will be required to self-isolate for 14 days on arrival in the country.

If you are affected, please get in touch ASAP

If you are affected or you have questions about your specific situation, please urgently get in touch with us, either via email: contact@massey.ac.nz or phone: 0800 MASSEY (0800 627 739) or +64 6 350 5701.

Distance learning via Massey University

This will be a stressful situation for many students and for those affected, and we want to reassure you we will help you continue your studies with us with as little disruption as possible. Massey University has world-class distance learning facilities, and in most situations you will be able to continue your studies off-campus.

Flexibility with enrolments for those affected

For students affected by the coronavirus situation, we are offering the flexibility to enrol up to two weeks after the start of semester (Monday, 9 March). However some exceptions may apply – please get in touch with us using the contact details above.

Students sitting exams

Some students are due to sit summer school exams next week. If you have recently been to China, or have been in close contact with someone confirmed with coronavirus, please urgently contact exams@massey.ac.nz.

Self-isolation for potentially affected students

As per Ministry of Health advice from last week, we have advised all students and staff who may have been at risk of exposure because they have recently been to China, or have been in close contact with someone confirmed with coronavirus, to delay the start of their study or work year for 14 days and voluntarily stay away. Please visit this link for more information about self-isolation.

The safety and wellbeing of our students is our top priority and we are committed to supporting all our students through this time. Read our FAQs for more information.

2 February 2020, 7pm

The New Zealand Government has announced temporary travel restrictions on travelers coming from or through mainland China, effective from tomorrow for two weeks. This position is being reviewed every 48 hours. Key points are:

  • Foreign travellers who leave or transit through mainland China after 2 February 2020 (NZ time) will be refused entry to New Zealand
  • New Zealand citizens and permanent residents returning to New Zealand will still be able to enter, as will their immediate family members, but will be required to self-isolate for 14 days on arrival back in the country.

Some flights from Shanghai have been postponed due to these restrictions.

Students who are affected should immediately contact Massey University’s National Contact Centre on 0800 Massey from within New Zealand and +64 6 350 5701 from outside New Zealand to discuss your options.

We are aiming to give an update again by 5pm, Monday 3 February.


29 January 2020, 4pm

We have recently postponed three short course groups from China by mutual agreement with our partners. The parties have agreed to continue to monitor the situation closely and will look to hold the short courses between July and December 2020.


29 January 2020, 10am

The Ministry of Education has advised staff and students from New Zealand tertiary institutions who may be at high risk of exposure because they have recently been to China, or have been in close contact with someone confirmed with the virus, to delay the start of their study or work year for 14 days and voluntarily stay away. 

Advice to staff

We are encouraging our staff who may have been exposed to take note of this advice from the Ministry of Education and work from home if possible. If this is the case, please discuss this with your manager. 

For students

Massey University's working group is still working through the logistics of how we can best handle this for our students, including following the above advice from the Ministry of Education, and we hope to give an update for students in the coming days.

For more information please go to the Ministry’s webpage.


27 January

Massey University is taking proactive steps to ensure all its staff and students are aware of the health emergency and risks regarding the coronavirus outbreak in Wuhan, China. The wellbeing of our students and staff is our top priority.

The University has partnerships with Wuhan University and Huazhong Agricultural University and a number of education agencies based in Wuhan that support individual students to enrol for study at Massey.

Between 50 and 70 full-time students from Wuhan were expected to come to New Zealand this year to study at Massey’s three campuses (Auckland, Wellington and Palmerston North), as well as a group of 15 of short course students planning to undertake a 21-day programme in Palmerston North in February.

However, discussions are underway to accommodate any changes or postponements that may be required as a result of advice from public health authorities.

This is a constantly changing situation and we appreciate the patience of all concerned while we work through logistics and ensure everyone has the information they need. Please read on for more information.


25 January

Massey University is taking steps to ensure all its staff and students are aware of the health emergency and risks regarding the coronavirus outbreak in Wuhan, China, where the University has a number of partner universities.

The University has so far received no reports of staff or students being directly affected by the coronavirus (nCoV) called 2019-nCoV. Staff and students have been advised of the Ministry of Health’s recommendations relating to the virus.

The University has convened a working group to monitor the situation and ensure appropriate actions are taken as the situation develops.

Discussions are underway to accommodate any changes or postponements that may be required as a result of the coronavirus outbreak.

Our Student Services will actively include information about the symptoms and risks of this virus to students during International Orientation Week (starting Feb 17) and will advise who to contact if symptoms develop (ie; Student Health Services).

Massey has alerted the relevant public health organisations in Auckland, Wellington and Palmerston North to ensure staff are aware to watch for symptoms and ensure the necessary resources are obtained if the coronavirus were brought to any of the three regions.

For more information please check the following:

Massey Contact Centre Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 contact@massey.ac.nz Web chat Staff Alumni News Māori @ Massey