First five-star rating in New Zealand for student halls

Pictured, from left: CLV commercial director Chris Neate, accommodation manager Kelly Manning, Vice-Chancellor Steve Maharey and CLV general manager Richard Lloyd.

Tourism New Zealand's Qualmark quality and environmental accreditation system has given a five-star rating to Massey University’s Auckland campus student accommodation – the first and only student halls of residence to get such a rating.

The $26.2 million Te Ohanga accommodation village opened in February this year at the Albany site, providing beds for up to 292 students. Massey plans to expand it to 1000.

Qualmark is New Zealand Tourism’s official mark of quality, offering ratings on accommodation from luxury hotels, family motel units, backpackers and bed and breakfasts. The University scored top marks in areas including location convenience, cleanliness and resident support.

A ceremony was held today to mark the occasion, with the official Qualmark sticker put on the front door by Vice-Chancellor Steve Maharey and campus accommodation manager Kelly Manning.

Mr Maharey says the rating is a very important step towards Massey’s vision of a living, breathing community on campus. “We want to ensure the University turns into a living community. We have near 300 people living on site at the moment, but in the future we would like maybe 1000 on campus, because that would create a real university community here, for people to live, work, eat and play together.

“This Qualmark five-star rating signals to people there is a quality of accommodation here which is really attractive, and the feedback has been tremendous. It has set a very high standard.”

Ms Manning is delighted to have achieved the rating in the village’s first year. “This represents a great achievement for all the team that have been involved, who have worked tirelessly to assist in the setup of the village and providing the support to our students. It enhances the reputation of Massey and recognises of the great environment and support we provide for our students who live on campus. Some have said Te Ohanga is like a big family, which makes me really proud.”

Richard Lloyd, the general manager of Massey's accommodation partner, Campus Living Villages, says it is a wonderful achievement. “The Qualmark rating isn’t just about the quality of the building, it’s about the processes behind it. All round as an operation, it’s fantastic.”


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