Massey Business School staff

Dr Isaac Henderson staff profile picture

Contact details +6469519432

Dr Isaac Henderson BAvMan, MAv, PGDipBus, PhD, AMRAeS

Senior Lecturer

School of Aviation

I lecture on the topics of human factors, aeronautics and air transport management. I also coordinate an online course called Human Factors for RPAS Professionals, aimed at practitioners undertaking complex operations with unmanned aircraft. My research interests include marketing, consumer psychology, and innovation within air transport and tourism. In addition to lecturing, I also consult for several companies with regard to unmanned aerospace and lighter-than-air technologies.

Professional

Contact details

  • Ph: +64 6 951 9432
    Location: 1.15, Massey University Aviation Centre

Qualifications

  • Bachelor of Aviation Management - Massey University (2015)
  • Master of Aviation - Massey University (2016)
  • Postgraduate Diploma in Business - Massey University (2017)
  • Doctor of Philosophy - Massey University (2021)

Fellowships and Memberships

  • Member, Royal Aeronautical Society (Associate Member/Fellow) (2018)

Prizes and Awards

  • STAR Award for Excellence in Enterprise - Massey Business School (2020)

Research Expertise

Research Interests

My research interests focus primarily on consumer perspectives within air transport and tourism. Most of my work utilises qualitative or mixed-methods approaches to understand what is driving people to think and behave the way they do in particular markets. I also work with similar approaches to study the impact of innovations, new technologies, and regulatory regimes upon consumers and practitioners.

Thematics

21st Century Citizenship

Area of Expertise

Field of research codes
Air Transportation and Freight Services (150701): Banking, Finance and Investment (150200): Commerce, Management, Tourism And Services (150000): Finance (150201): Marketing (150500): Tourism (150600): Tourism Management (150603): Tourism Marketing (150604): Tourist Behaviour and Visitor Experience (150606): Transportation and Freight Services (150700)

Keywords

Aviation Management, Tourism Management, Airport Management, Marketing

Research Outputs

Journal

Hartley, RJAL., Henderson, IL., & Jackson, CL. (2023). Correction to: BVLOS Unmanned Aircraft Operations in Forest Environments (Drones, (2022), 6, 7, (167), 10.3390/drones6070167). Drones. 7(12)
[Journal article]Authored by: Henderson, I.
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Henderson, IL. (2023). Reconciling Registration Policies for Unmanned Aircraft with Unmanned Aircraft Ownership Characteristics. Drones. 7(1)
[Journal article]Authored by: Henderson, I.
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1
Henderson, IL., & Shelley, A. (2023). Examining unmanned aircraft user compliance with Civil Aviation Rules: The case of New Zealand. Transport Policy. 133, 176-185
[Journal article]Authored by: Henderson, I.
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2
Henderson, IL., Avis, M., Tsui, WHK., Ngo, T., & Gilbey, A. (2023). Compound Brands and the Multi-Creation of Brand Associations: Evidence from Airports and Shopping Malls. Sustainability (Switzerland). 15(2)
[Journal article]Authored by: Avis, M., Gilbey, A., Henderson, I., Ngo, D.
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Walton, CN., & Henderson, IL. (2023). Safety Occurrence Reporting amongst New Zealand Uncrewed Aircraft Users. Eng. 4(1), 236-258
[Journal article]Authored by: Henderson, I.
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Deng, Q., & Henderson, IL. (2022). Travel mode choice for domestic intercity travel: A case study in Suzhou, China. ASEAN Journal on Hospitality and Tourism. 20(2), 1-26 Retrieved from https://journals.itb.ac.id/index.php/ajht/article/view/17874
[Journal article]Authored by: Henderson, I.
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Hartley, RJAL., Henderson, IL., & Jackson, CL. (2022). BVLOS Unmanned Aircraft Operations in Forest Environments. Drones. 6(7)
[Journal article]Authored by: Henderson, I.
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9
Henderson, IL. (2022). Aviation safety regulations for unmanned aircraft operations: Perspectives from users. Transport Policy. 125, 192-206
[Journal article]Authored by: Henderson, I.
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14
bin Abdul Razak, AS., & Henderson, IL. (2022). Examining public-facing statements on airport websites related to aerial drones. Drone Systems and Applications. 10(1), 199-234 Retrieved from https://cdnsciencepub.com/doi/10.1139/dsa-2021-0048
[Journal article]Authored by: Henderson, I.
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Henderson, IL. (2022). Examining New Zealand Unmanned Aircraft Users’ Measures for Mitigating Operational Risks. Drones. 6(2), Retrieved from https://www.mdpi.com/2504-446X/6/2/32
[Journal article]Authored by: Henderson, I.
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Avis, M., & Henderson, IL. (2022). A solution to the problem of brand definition. European Journal of Marketing. 56(2), 351-374
[Journal article]Authored by: Avis, M., Henderson, I.
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5
Ng, C., & Henderson, IL. (2021). Conceptualising in-flight experience: An air traveller perspective. ASEAN Journal on Hospitality and Tourism. 19(3), 291-304 Retrieved from https://journals.itb.ac.id/index.php/ajht/article/view/16520
[Journal article]Authored by: Henderson, I.
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Henderson, IL., Tsui, KWH., Ngo, T., Gilbey, A., & Avis, M. (2019). Airline brand choice in a duopolistic market: The case of New Zealand. Transportation Research Part A: Policy and Practice. 121, 147-163
[Journal article]Authored by: Avis, M., Gilbey, A., Henderson, I., Ngo, D.
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3
Henderson, I. (2019). A New Era for Airships: Enhancing New Zealand’s Air Power with Lighter than Air Technology. Journal of the Royal New Zealand Air Force. 5(1), 87-100 Retrieved from https://kea-learning.nz/wp-content/uploads/2022/05/RNZAF-Journal-2019.pdf#page=44
[Journal article]Authored by: Henderson, I.
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Henderson, IL., Avis, M., & Tsui, WHK. (2018). Testing discontinuous innovations in the tourism industry: The case of scenic airship services. Tourism Management. 66, 167-179
[Journal article]Authored by: Avis, M., Henderson, I.
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Book

Henderson, IL., Reweti, SL., & Kamira, R. (2020). Using unmanned aerial vehicles to deliver medical and emergency supplies to remote areas. In Research Anthology on Reliability and Safety in Aviation Systems, Spacecraft, and Air Transport. (pp. 1398 - 1422).
[Chapter]Authored by: Henderson, I., Reweti, S.
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Henderson, IL., Reweti, SL., & Kamira, R. (2021). Using Unmanned Aerial Vehicles to Deliver Medical and Emergency Supplies to Remote Areas. In . Information Resources Management Association (USA) (Ed.) Research Anthology on Reliability and Safety in Aviation Systems, Spacecraft, and Air Transport. (pp. 1398 - 1422). Hershey, Pennsylvania, United States of America: IGI Global
[Chapter]Authored by: Henderson, I., Reweti, S.
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Henderson, I., Reweti, S., & Kamira, R. (2019). Using Unmanned Aerial Vehicles to Deliver Medical and Emergency Supplies to Remote Areas. In T. Kille, PR. Bates, & SY. Lee (Eds.) Unmanned Aerial Vehicles in Civilian Logistics and Supply Chain Management. (pp. 137 - 168). Hershey, PA: IGI Global
[Chapter]Authored by: Henderson, I., Reweti, S.
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Henderson, IL., & Tsui, WHK. (2019). The role of niche aviation operations as tourist attractions. In Air Transport - A Tourism Perspective. (pp. 233 - 244).
[Chapter]Authored by: Henderson, I.
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6
Tsui, KWH., & Henderson, IL. (2018). The changing dynamics and roles of New Zealand’s airports: An overview. In Advances in Airline Economics. (pp. 245 - 266).
[Chapter]Authored by: Henderson, I.
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2

Conference

Henderson, I., Avis, M., Tsui, WHK., Gilbey, A., & Ngo, D. (2022, August). Airports as Compound Brands. Presented at 25th Air Transport Research Society World Conference. Antwerp, Belgium.
[Conference Oral Presentation]Authored by: Avis, M., Gilbey, A., Henderson, I., Ngo, D.
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Henderson, I. (2022, August). Barriers to Airspace Integration. Presented at Aviation NZ Conference. Wellington, New Zealand.
[Conference Oral Presentation]Authored by: Henderson, I.
Henderson, IL.Examining New Zealand Unmanned Aircraft Users' Measures for Mitigating Operational Risks.
[Conference Oral Presentation]Authored by: Henderson, I.
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Henderson, IL.Examining New Zealand Unmanned Aircraft Users’ Measures for Mitigating Operational Risks.
[Conference Oral Presentation]Authored by: Henderson, I.
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7
Henderson, I. (2021, December). Examining New Zealand Unmanned Aircraft Users' Measures for Mitigating Operational Risks. Presented at Transport Knowledge Conference 2021. Wellington, New Zealand.
[Conference Oral Presentation]Authored by: Henderson, I.
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Henderson, I. (2019, July). Understanding the consumer experience: Is it a worthwhile effort?. Presented at Air Transport Research Society 23rd World Conference. Amsterdam, The Netherlands.
[Conference Oral Presentation]Authored by: Henderson, I.
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Henderson, I. (2018, October). A New Era for Airships. Presented at 33rd Annual Symposium of the Royal Aeronautical Society New Zealand Division. Wellington, New Zealand.
[Conference Oral Presentation]Authored by: Henderson, I.
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Henderson, IL., Tsui, WHK., Ngo, T., Gilbey, A., & Avis, M. (2018, July). Airline Choice in a Market with Two Major Players. Presented at The 22nd ATRS World Conference. Seoul, Korea.
[Conference Oral Presentation]Authored by: Avis, M., Gilbey, A., Henderson, I., Ngo, D.
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Thesis

Henderson, IL. (2021). Rethinking the Brand Concept for Air Transportation. (Doctoral Thesis, Massey University) Henderson, IL. (2021). Rethinking the Brand Concept for Air Transportation. (Doctoral Thesis)
[Doctoral Thesis]Authored by: Henderson, I.Edited by: Avis, M.
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Henderson, IL. (2016). Could airships make a comeback? Evidence from a case study within the tourism industry of Queenstown, New Zealand. (Master's Thesis)
[Masters Thesis]Authored by: Henderson, I.Edited by: Avis, M.
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Other

Henderson, I. (2021). Unmanned Aircraft Users in New Zealand.
[Dataset]Authored by: Henderson, I.
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Henderson, I., & Jackson, C. (2021). Training for unmanned aircraft pilots: A pathway forward. (pp. 24 - 25).
[Other]Authored by: Henderson, I.
Ng, C., & Henderson, I. (2021). Improving the training of air traffic controllers: Opinions from instructors in Singapore. : Advance. Preprint.
[Working Paper]Authored by: Henderson, I.
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Henderson, I., Tsui, WHK., Gilbey, A., Avis, M., & Ngo, T. (2019). Transcripts for: Airline brand choice in a duopolistic market: The case of New Zealand. Retreived from https://data.mendeley.com/datasets/c2925mpjpp/1Henderson, I., Tsui, WHK., Gilbey, A., Avis, M., & Ngo, T. (2019). Transcripts for: Airline brand choice in a duopolistic market: The case of New Zealand.
[Dataset]Authored by: Avis, M., Henderson, I., Ngo, D.
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Henderson, I. (2019). Unmanned aircraft regulation: Present and future. (pp. 23 - 23).
[Other]Authored by: Henderson, I.

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Henderson, JT., & Henderson, IL. (2016). The two Us: RPAS from a researcher's perspective. (pp. 10 - 10).
[Other]Authored by: Henderson, I.
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Henderson, IL. (2015). Selection of CEOs for certificated organisations - part two: Outcomes and conclusions. (pp. 16 - 17).
[Other]Authored by: Henderson, I.
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Henderson, IL. (2015). Selection of CEOs for certificated organisations - part one: Responsibility and selection. (pp. 16 - 17).
[Other]Authored by: Henderson, I.
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Consultancy and Languages

Consultancy

  • December 2017 - ongoing - Massey University
    RPAS Consultant for Massey University School of Aviation, assisting clients to write Part 102 expositions.
  • August 2014 - February 2017 - HIJ Consultancy
    I have undertaken projects for airports and RPAS operators, primarily around Part 100 and Part 102 compliance.

Languages

  • Spanish
    Last used: Recently
    Spoken ability: Average
    Written ability: Excellent
  • Indonesian
    Last used: Recently
    Spoken ability: Average
    Written ability: Average
  • Italian
    Last used: Recently
    Spoken ability: Needs work
    Written ability: Needs work

Teaching and Supervision

Teaching Statement

Course coordinator for:

190.107 - Human Performance

190.115 - Introduction to Aeronautics

190.117 - Introduction to Human Factors

Contact Supervisor

Graduate Supervision Statement

I am interested in supervising research that either fits within my areas of interest (i.e., consumer perspectives within air transport or tourism) or the sorts of research techniques that I work with (i.e., qualitative and mixed-methods approaches). If you're interested, I can run special topics under 190.299 or 190.399 for undergraduate students, or supervise post-graduate research. I have supervised undergraduate and Masters level research projects in the past.


Summary of Doctoral Supervision

Position Current Completed
Co-supervisor 1 0

Current Doctoral Supervision

Co-supervisor of:

  • Sumeet Anwar - Doctor of Philosophy
    Analyses of Government Intervention on the Performance of Flag Carriers among the Middle East and the Developing Asian Countries

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Last updated on Thursday 17 August 2023