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Dr Hamed Jafarzadeh staff profile picture

Contact details +6492136396

Dr Hamed Jafarzadeh PhD, M.ITM, B.Eng

Senior Lecturer

Doctoral Co-Supervisor
School of Management

I am a senior lecturer in the School of Management of Massey Business School, with background in, and focus on, Information Systems (IS). My current research interests include systems and software development with focus on agile approaches, business process management (BPM), text mining and sentiment analysis, and the role of behavioral traits in IT/IS adoption e.g., IT mindfulness.  

I hold a Bachelor of Industrial Engineering from Amirkabir University of Technology, and Master of Information Technology Management from University of Tehran, Iran.  In 2009, I received a full fund scholarship from The University of New South Wales (UNSW) in Australia and finished my PhD there in 2012 in Information Systems, along which I was heavily involved in teaching undergrad and postgrad courses. I also received a competitive Japanese-based research fund (Sasakawa Young Leaders Fellowship Fund – SYLFF) during my PhD. After my PhD, I moved to the University of Queensland where I worked as an IT project manager and BPM project manager for five years. In 2017, I returned home (Iran) joining the University of Tehran as an assistant professor of IS. I joint Massey University in June 2019 as a senior lecturer in the School of Management.

In addition to my long-term experience in the academic area, I have an extensive professional experience in IT/IS industry in various positions (ranging from business analyst at younger ages, to project manager, IT consultant, etc). It started with 7 years of professional experience in Iran before starting My PhD, and followed by around 5 years of exciting project management experience in Australia, which collectively informs my teaching and research in the University environment.

I am part of Management, Analytics and Decision Making (MAD) group at School of Management where we are focused on researching the social and human aspects of business analytics, big data and social computing (see ‘Media and Links’ tab for the link of MAD website).  

I am a senior lecturer in the School of Management of Massey Business School, with background in, and focus on, Information Systems (IS). My current research interests include systems and software development with focus on agile approaches, business process management (BPM), text mining and sentiment analysis, and the role of behavioral traits in IT/IS adoption e.g., IT mindfulness.  

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Professional

Contact details

  • Location: QA 3.11, Quadrangle Building A
    Campus: Albany

Qualifications

  • Doctor of Philosophy - The University of New South Wales, Sydney (2012)
  • Master of IT Management - University of Tehran (2007)
  • Bachelor of Industrial Engineering - Amirkabir University of Tecknology (2002)

Certifications and Registrations

  • Licence, Co-Supervisor, Massey University

Research Expertise

Research Interests

Systems and Software Development with Focus on Agile Approaches, Business Process Management (BPM), Text Mining and Sentiment Analysis, Role of Behavioural Traits in IT/IS Adoption e.g., IT Mindfulness

Thematics

21st Century Citizenship

Area of Expertise

Field of research codes
Information And Computing Sciences (080000): Information Systems (080600)

Research Projects

Summary of Research Projects

Position Current Completed
Project Leader 1 1

Research Outputs

Journal

Yu, J., Pauleen, DJ., Taskin, N., & Jafarzadeh, H. (2021). Building social media-based knowledge ecosystems for enhancing business resilience through mass collaboration. International Journal of Organizational Analysis.
[Journal article]Authored by: Jafarzadeh, M., Pauleen, D.
Jafarzadeh, H., Tafti, M., Intezari, A., & Sohrabi, B. (2021). All's well that ends well: Effective recovery from failures during the delivery phase of e-retailing process. Journal of Retailing and Consumer Services. 62
[Journal article]Authored by: Jafarzadeh, M.
Abedin, B., Jafarzadeh, H., & Olszak, CM. (2021). Thirty Six Years of Information Systems Management: A Bibliometric and Thematic Analysis. Information Systems Management. 38(2), 151-164
[Journal article]Authored by: Jafarzadeh, M.
Jafarzadeh, H., Abedin, B., Aurum, A., & D’Ambra, J. (2019). Search engine advertising perceived effectiveness: A resource-based approach on the role of advertisers’ competencies. Journal of Organizational and End User Computing. 31(4), 46-73
[Journal article]Authored by: Jafarzadeh, M.
Assemi, B., Jafarzadeh, H., Mesbah, M., & Hickman, M. (2018). Participants' perceptions of smartphone travel surveys. Transportation Research Part F: Traffic Psychology and Behaviour. 54, 338-348
[Journal article]Authored by: Jafarzadeh, M.
Jafarzadeh, H., Akbari, P., & Abedin, B. (2018). A methodology for project portfolio selection under criteria prioritisation, uncertainty and projects interdependency – combination of fuzzy QFD and DEA. Expert Systems with Applications. 110, 237-249
[Journal article]Authored by: Jafarzadeh, M.
Sarabadani, J., Jafarzadeh, H., & ShamiZanjani, M. (2017). Towards understanding the determinants of employees' e-learning adoption in workplace: A unified theory of acceptance and use of technology (UTAUT) view. International Journal of Enterprise Information Systems. 13(1), 38-49
[Journal article]Authored by: Jafarzadeh, M.
Jafarzadeh, M., Aurum, A., D'Ambra, J., & Ghapanchi, J. (2015). A Systematic Review on Search Engine Advertising. Pacific Asia Journal of the Association for Information Systems. 7(3), 1-32
[Journal article]Authored by: Jafarzadeh, M.
Jafarzadeh, H., Aurum, A., D’Ambra, J., Abedin, B., & Assemi, B. (2015). Search Engine Advertising Adoption and Utilization: An Empirical Investigation of Inflectional Factors. Journal of Organizational Computing and Electronic Commerce. 25(4), 402-427
[Journal article]Authored by: Jafarzadeh, M.
Jafarzadeh, H., Aurum, A., D'Ambra, J., & Ghapanchi, AH. (2015). Analysing search engine advertising research: Synthesis of two decades of research. International Journal of Information Systems and Change Management. 7(4), 308-337
[Journal article]Authored by: Jafarzadeh, M.
Jafarzadeh, M., Aurum, A., D'Ambra, J., & Abedin, B. (2013). Determinant of intention to use search engine advertising: A conceptual model. International Journal of Enterprise Information Systems. 9(3), 22-38
[Journal article]Authored by: Jafarzadeh, M.
Abedin, B., & Jafarzadeh, H. (2013). Attracting and retaining customers on Facebook business pages: A content analysis of an online discussion forum. International Journal of Technology Marketing. 8(3), 304-315
[Journal article]Authored by: Jafarzadeh, M.
Sohrabi, B., Jafarzadeh, MH., & Ahmadabadi, EN. (2010). A method for measuring the alignment of ERP systems with enterprise requirements: Application of requirement modelling. International Journal of Management and Enterprise Development. 9(2), 158-178
[Journal article]Authored by: Jafarzadeh, M.
Nasserzadeh, R., Jafarzadeh, M., Mansouri, T., & Sohrabi, B. (2008). Customer Satisfaction Fuzzy Cognitive Map in Banking Industry. Communications of the IBIMA.
[Journal article]Authored by: Jafarzadeh, M.
Ghapanchi, A., Jafarzadeh, MH., & Khakbaz, MH. (2008). Fuzzy-Data Envelopment Analysis approach to Enterprise Resource Planning system analysis and selection. International Journal of Information Systems and Change Management. 3(2), 157-170
[Journal article]Authored by: Jafarzadeh, M.

Conference

Jafarzadeh, M., & Mosafer, H.(2020). Role of Agile Mindfulness in Wellbeing of Agile Team Members. Paper presented at the meeting of Australasian Conference on Information Systems (ACIS 2020). Wellington, New Zealand
[Conference Paper]Authored by: Jafarzadeh, M.
Heidary, J., Jafarzadeh, H., & Akbari, P.Prioritising IT projects: A multi-method approach. Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020.
[Conference]Authored by: Jafarzadeh, M.
Heidary, J., Jafarzadeh, H., & Akbari, P.Prioritising IT projects: A multi-method approach. Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020.
[Conference]Authored by: Jafarzadeh, M.
Jafarzadeh, H., Dehghani, M., & Sohrabi, B.(2020). Failure at Delivery Phase in e-Retailing: Examining the Interactive Effect of Recovery Factors – Conceptualization and Preliminary Result. Paper presented at the meeting of European Conference on Information Systems (ECIS 2020). Morocco
[Conference Paper]Authored by: Jafarzadeh, M.
Heidary, J., Jafarzadeh, H., & Akbari, P.(2020). Prioritising IT projects: A multi-method approach. Paper presented at the meeting of Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020
[Conference Paper]Authored by: Jafarzadeh, M.
Akbari, P., Jafarzadeh, H., & Dahooie, JH.(2019). Prioritising IT projects: Combination of fuzzy QFD and ARAS to address criteria multiplicity challenge. Paper presented at the meeting of Proceedings of the 23rd Pacific Asia Conference on Information Systems: Secure ICT Platform for the 4th Industrial Revolution, PACIS 2019
[Conference Paper]Authored by: Jafarzadeh, M.
Abedin, E., Jafarzadeh, H., & Akhlaghpour, S.(2018). Opinion mining on twitter: A sentiment analysis of the Iran deal. Paper presented at the meeting of Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018
[Conference Paper]Authored by: Jafarzadeh, M.
Mahdavian, F., & Jafarzadeh, H.(2017). Towards Understanding the principles of agile knowledge management – a meta synthesis approach. Paper presented at the meeting of 3nd National Conference on Information Systems. Iran
[Conference Paper]Authored by: Jafarzadeh, M.
Assemi, B., Jafarzadeh, H., & Mesbah, M.(2016). Understanding Participants' Perceptions of Smartphone Travel Surveys: Keys for Successful Survey Implementation. Paper presented at the meeting of Transportation Research Board (TRB) Annual Meeting. Washington DC, USA
[Conference Paper]Authored by: Jafarzadeh, M.
Jafarzadeh, M., & Abedin, B.(2016). Towards Understanding the Drivers of Search Engine Advertising Effectiveness: A Resources-Based Theory. Paper presented at the meeting of 2nd National Conference on Information Systems. Iran
[Conference Paper]Authored by: Jafarzadeh, M.
Abedin, B., & Jafarzadeh, H. (2015). Relationship development with customers on facebook: A critical success factors model. Proceedings of the Annual Hawaii International Conference on System Sciences. Vol. 2015-March (pp. 1889 - 1898).
[Conference Paper in Published Proceedings]Authored by: Jafarzadeh, M.
Jafarzadeh, H., Aurum, A., & D'Ambra, J.(2012). Factors affecting the success of businesses in effective utilization of search engine advertising. Paper presented at the meeting of Pre-International Conference on Information Systems (ICIS 2012) Workshop. China
[Conference Paper]Authored by: Jafarzadeh, M.
Jafarzadeh, H., Aurum, A., & D'Ambra, J. (2011). Review on factors affecting the success of organizations in search engine advertising. Creating Global Competitive Economies: A 360-Degree Approach - Proceedings of the 17th International Business Information Management Association Conference, IBIMA 2011. Vol. 4 (pp. 1 - 11).
[Conference Paper in Published Proceedings]Authored by: Jafarzadeh, M.
Jafarzadeh, M.(2010). An Empirical Investigation of Competency Factors Affecting Success of Businesses in Search Engine Advertising: A Research Proposal. Paper presented at the meeting of Pacific Asia Conference on Information Systems (PACIS 2010) PhD Consortium. Taiwan
[Conference Paper]Authored by: Jafarzadeh, M.
Jafarzadeh, M., & Khodabandeh, A.(2008). A Framework for Collaborative Tools Selection Based on Collaboration Purpose: Case of Planning Purpose. Paper presented at the meeting of International Conference On E-City. Iran
[Conference Paper]Authored by: Jafarzadeh, M.
Ghapanchi, AH., Jafarzadeh, MH., & Khakbaz, MH.(2008). An application of data envelopment analysis (DEA) for ERP system selection: Case of a petrochemical company. Paper presented at the meeting of ICIS 2008 Proceedings - Twenty Ninth International Conference on Information Systems
[Conference Paper]Authored by: Jafarzadeh, M.
Nasserzadeh, SMR., Jafarzadeh, MH., Mansouri, T., & Sohrabi, B.(2008). Customer Satisfaction Fuzzy Cognitive Map in Banking Industry. Paper presented at the meeting of INNOVATION AND KNOWLEDGE MANAGEMENT IN BUSINESS GLOBALIZATION: THEORY & PRACTICE, VOLS 1 AND 2
[Conference Paper]Authored by: Jafarzadeh, M.
Elahi, S., Rahnamafard, M., & Jafarzadeh, M.(2006). Impacts of Knowledge Technology on future organizations. Paper presented at the meeting of Information and Knowledge Engineering Conference (IKE'06). USA
[Conference Paper]Authored by: Jafarzadeh, M.

Teaching and Supervision

Teaching Statement

Have taught (in different universities):

  • System Analysis and Design
  • Business Process Management (BPM)
  • Enterprise Database Management
  • Agile Project Management 
  • Human Resource Information Systems (HRIS)

Courses Coordinated

  • 157.216 Management, Analytics and Decision Making
  • 157.394 Managing Technology Projects and Programmes
  • 157.748 Advanced Management, Analytics, and Decision Making

Summary of Doctoral Supervision

Position Current Completed
Co-supervisor 2 0

Current Doctoral Supervision

Co-supervisor of:

  • Zagross Hadadian - Doctor of Philosophy
    The relationship between interpersonal conflict and workplace bullying - the role of conflict management style and situational factors
  • Ji Yu - Doctor of Philosophy
    Wisdom of the Crowds: Developing a Social Media Platform for Serious Research

Media and Links