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Claire's research interests centre around retail banking, the provision of financial advice, and financial literacy, with a particular focus on consumers’ financial choices , KiwiSaver, switching costs, internet banking, payment systems, and the role of the branch.
Health and Well-being
Field of research codes
Banking, Finance and Investment (150200): Commerce, Management, Tourism And Services (150000):
Finance (150201): Financial Institutions (incl. Banking) (150203)
Banking, Financial advice, Financial literacy, Financial education, KiwiSaver, Payment systems, Switching costs, Credit unions