A comprehensive introduction to statistical process control, industrial experimentation and other methods of quality improvement and management. Topics covered include a brief introduction to quality, total quality management, simple tools for quality improvement and ISO 9000. The major topics covered are control charts, process capability, factorial experiments, fractional replication of 2^k design, response surface methods, Taguchi methods and acceptance sampling. Special emphasis will be given to the use of appropriate statistical software.
Note(s): Access to a Windows PC and an approved statistics package is required for analysis of data.
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