New information following the change in COVID-19 alert levels.

Postgraduate Diploma in Quality Systems

Key facts

  • Available at Auckland
  • 1 year full-time study, usually taken part-time over 4 years
  • Available for international students studying in NZ

What is it like?

Find out more about entry requirements, fees and courses in the planning section.

The Postgraduate Diploma in Quality Systems is unique in New Zealand, one of a group of tertiary-level qualifications offered by Massey University.

In this programme you will learn about quality management theory and practice. You will gain the knowledge and skills to enable you to become a manager with quality throughout the whole organisation as your goal.

It is a year-long programme (full time) or can be studied over a longer period part-time.

What will you learn?

This programme covers the concepts and methods of quality management as a holistic framework and the contribution of various disciplines to the whole.
The Postgraduate Diploma in Quality Systems focuses on raising your skills and knowledge in the following areas:

  • Quality management and its component aspects (inspection, quality control, assurance and continual improvement
  • Contemporary quality thinking and methods including statistical thinking, systems thinking, Business Excellence, lean and six sigma improvement.
  • The application of management theory to quality systems
  • Leadership in the context of modern organisational systems. 

Courses include quality management, statistical methods for the key methodologies, service quality, quality and people and supply chain systems analysis. You will undertake an in-depth quality assurance project. 

Lecturer expertise

You will benefit from your lecturers’ real-world experience and continual involvement in research and academic debate around key quality issues. Award-winning, they are widely published in key international journals, including a staff member who is an associate editor of the international journal Total Quality Management and Business Excellence.  Their experience includes senior roles in industries as varied as oil and gas, engineering, IT, the electrical utility industry, project management and of course quality assurance. 

A broad understanding

The Postgraduate Diploma will help you develop into a manager with an appreciation of the various functions that co-exist and inter-relate in a quality organisation. It does not attempt to develop a detailed understanding of technical quality functions. Instead, you will graduate with the practical awareness and broad appreciation of the role of such functions. You will be able to interact with and use them in an informed and effective manner to help control and improve manufacturing or service-oriented processes.

Students of the postgraduate diploma include laboratory technicians, nurses, administrators, quality managers, business excellence and business improvement managers. They come from a wide range of sectors including manufacturing, services, health care, local government, construction and the defence forces.

Study from wherever you are

This programme is available via distance learning meaning that you can fit study towards this qualification around your work and lifestyle commitments.

Nationally endorsed

This programme is endorsed by the New Zealand Organisation for Quality (NZOQ) and the UK Chartered Quality Institute (CQI).

A good fit if you:

  • Have an undergraduate degree in a related subject, or
  • Substantial industry experience
  • Are a quality or organisational improvement practitioner or manager who is looking to advance your career and be able to move into more senior positions


Every organisation has a ‘quality manager’, someone who is responsible for one or more of areas like:

  • Inspection
  • Quality control
  • Quality assurance
  • Quality management
  • Continuous improvement

You could be employed in a huge range of industries and professions, including manufacturing, services, health care, local government, construction and the defence force.

Earn more

A 2017 Ministry of Education publication The post-study earnings and destinations of young domestic graduates, found that in New Zealand earnings and employment rates increase with the level of qualification completed.

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