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Joint Centre for Disaster Research
College of Humanities & Social Sciences
Usability of disaster apps: Understanding the perspectives of the public as end-users
Mobile applications can improve the public's disaster resilience by providing relevant and time-critical information. Multiple mobile apps already exist for public alerting. However, these applications may also pose risks if they are not designed properly in the context of their users; the citizens. Poor usability may render apps harmful rather than helpful. Disaster mobile apps, therefore, must be citizen-centric. In times of disasters, these apps must be intuitive at first usage. However, minimal research has gone to the extent of assuring the usability of these tools from the public's perspective. The doctoral project will address this research gap. The project seeks to understand the usability considerations that facilitates applications to be usable during disasters.
I chose to do my PhD with the Joint Centre for Disaster Research at Massey University because the centre leads in taking a multi-disciplinary approach to understanding disasters and its impacts on society. Multi-disciplinarity is crucial to my research which looks into technology, society, and disasters. I am originally from the Philippines. My primary background is in Management. I have a BSc in Management from Ateneo de Manila University and an MSc in Programme and Project Management from the University of Warwick.
Tan, M. L., Prasanna, R., Stock, K., Hudson-Doyle, E., Leonard, G., & Johnston, D. (2019). Enhancing the usability of a disaster app: exploring the perspectives of the public as users. In Z. Franco, J. J. Gonzalez, & J. H. Canos (Eds.), 16th ISCRAM Conference (pp. 876–886). Valencia.
Tan, M. L., Prasanna, R., Hudson-Doyle, E., Stock, K., Johnston, D., & Leonard, G. (2018). Usability factors affecting the continuance intention of disaster apps. In K. Stock & D. Bunker (Eds.), ISCRAM Asia Pacific 2018 Proceedings - 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. (pp. 326–338). Wellington.
Tan, M. L., Prasanna, R., Stock, K., Hudson-Doyle, E., Leonard, G., & Johnston, D. (2017). Mobile applications in crisis informatics literature: A systematic review. International Journal of Disaster Risk Reduction, 24, 297–311. http://doi.org/10.1016/j.ijdrr.2017.06.009
Tan, M. L., Prasanna, R., Hudson-Doyle, E., Stock, K., Leonard, G., & Johnston, D. M. (2016). A review: Crisis informatics and mobile applications in building resilience. In 6th International Conference on Building Resilience (pp. 504–516). Auckland. Retrieved from http://buildresilience2016.nz/wp-content/uploads/2016/10/Conference-proceedings-final.pdf
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Last updated on Tuesday 04 April 2017