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Doreen Davy

Doctor of Philosophy, (Psychology)
Study Completed: 2010
College of Humanities & Social Sciences


Thesis Title
The triangular working arrangement: A qualitative study of the relationship between Auckland temporary staffing agencies, their client organisations and temporary clerical workers

Read article at Massey Research Online: MRO icon

Ms Davy explored the working relationship between employers, temporary staffing agencies and clerical temporary workers within the context of the buoyant Auckland labour market of 2006 and 2007. She found that an oversupply of agencies, coupled with an undersupply of temporary workers meant that agencies were facing increasing difficulty trying to meet their clients’ needs.  Although temporary workers were in a more favourable position in the labour market, this did not translate into improved working conditions for this occupational group. The research demonstrated that labour market conditions and the structural conditions of temporary work strongly influenced the activities of each group in the triangular working relationship. The aims, expectations and behaviours of the three sets of participants were often mutually incompatible which limited the manoeuvrability of each group, creating outcomes which were often unintended, and frequently suboptimal, for all three parties.

Dr Jocelyn Handy
Associate Professor Dianne Gardner