New information following the change in COVID-19 alert levels.

Microsoft Lync

Microsoft Lync is the latest and greatest iteration to Microsoft's VOIP communication service. In particular you can talk to people, even face-to-face meetings by using webcam and chat through instant message. In addition, Lync allows you to conduct online meetings, also have screen sharing, virtual whiteboards, electronic file sharing and even online polling. Lync also allows users to log in to any Lync communication device and act like as if they are in their office.


New to Microsoft Lync

Just received a new desk phone and unsure of what the next step is?


Lync for Windows

Helpful information on getting the most out of Lync for Windows.


Lync for Mac

Helpful information on getting the most out of Lync for Mac.


Lync for phones

Helpful information on getting the most out of Lync for desk phones.


Lync training resources

Help, videos, how-to guides and other training material.


Devices for Lync

View standard desk phones and headsets, recommended equipment and pricing.


Lync FAQs

Having trouble or want to know a bit more? — have a look at our FAQs:


Phone directory

The staff phone directory allows you to search on first name, last name, department, extension and/or location. Searches are are not case sensitive. Results are limited to 100 for security reasons.

Supporting the Road to 2025 strategy and enabling Massey to collaborate worldwide

Massey University is among the first Microsoft customers worldwide to be granted access to deploy the latest and greatest version of Lync – Skype for Business.

Contact the Service Desk

Phone 06-356-9099 ext. 82111 (preferred method)

7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)

Out-of-hours Support

AskUs Self-Service to log a request online (staff)

Full contact details

Other ITS Information

IT Services Dashboard (staff)




Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey