COVID-19 update: All of New Zealand is now at Red. More information.

ConnectIT PIN Entry Form

Target Audience: Massey University staff and students who have received a ConnectIT remote assistance PIN code.

Enter your 6-digit code provided by ITS Support for remote assistance

If you require a PIN to connect to the ConnectIT remote assistance service please contact the Service Desk to lodge your support request.

Contact the Service Desk

Phone 06-356-9099 ext. 82111 (preferred method)

7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)

Out-of-hours Support

AskUs Self-Service to log a request online (staff)

Full contact details

Other ITS Information

IT Services Dashboard (staff)