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Configuring SSL VPN — Windows

To connect to Massey University SSL VPN you'll need:

  • VPN enabled on your usercode - see Virtual Private Network (VPN) for details
  • An active connection to the internet e.g Broadband, 3G Connection
  • A Massey usercode and password that is active (i.e. you should already be able to log onto the wired Massey network with your usercode and password)

Download/install the SSL VPN client

Windows 10

All Windows 10 installations run 64-bit Windows.

Download the SSL VPN Client (64-bit) from https://softarch.massey.ac.nz and then navigate through the installation instructions below.

NOTE: Previous versions of Windows e.g. Windows XP, Windows 7 and Windows 8 are not supported.

Installation instructions

NOTE: If you require administrator rights on your machine in order to install the SSL VPN client, please contact the Service Desk.

  • Double click on Massey SSL VPN ClientSetup_5.4.1.0840_x??.exe icon

  • Click Yes to allow Program name: Massey SSL VPN ClientSetup_5.4.1.0840_x64.exe to make changes to this computer.

  • Click Yes, I have read and accept box and click Next 

           

  • Click Next to default destination folder

  • Click Install

This may take a few minutes to install

  • Click Finish

Connecting to Massey SSL VPN

Connecting to the Forticlient VPN connecting via the Desktop icon

  • To connect to the Forticlient VPN Client click on the icon on your desktop 

  • Enter your Massey usercode and password

  • Click Connect

The Forticlient connection will be displayed on the icon tray showing Connected to Massey SSL VPN

Disconnecting from the SSL VPN connection via the Desktop icon

  • To disconnect click Disconnect


The SSL VPN connection is down bubble is displayed

Please note: There will be a new Network Connection created called fortissl, this is for the Massey SSL VPN configuration do not delete it.

Connecting to the SSL VPN connection via the Taskbar icon

To connect to the Massey SSL VPN Client using the icon bar

  • Right click the FortiClient icon in the icon bar
  • Click on Connect to “Massey SSL VPN”

  • Enter your Massey usercode and password
  • Click Connect


Disconnecting from the SSL VPN connection via the Taskbar icon

To disconnect via the taskbar icon

  • Right click the FortiClient icon in the icon bar 

  • Click on Disconnect “Massey SSL VPN”

The SSL VPN connection is down bubble is displayed

Proxy Settings Configuration

  • Click Start menu in the bottom left and type "Internet Options" then click to open.

  • In "Internet Properties" Window select "Connections" Tab
  • Click "LAN Settings" located at the bottom

  • In "LAN Settings" Window, make sure "Automatically detect settings" is not ticked

  • Then Click OK and Close the Window

Contact the Service Desk

Phone 06-356-9099 ext. 82111 (preferred method)

7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)

Out-of-hours Support


AskUs Self-Service to log a request online (staff)

Full contact details


Other ITS Information

IT Services Dashboard (staff)

Forms

FAQs

Policies

Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 contact@massey.ac.nz Web chat Staff Alumni News Māori @ Massey