Use COVID-19 Alert Level 2 contact tracing form when on campus.

Video conferencing with Zoom

Zoom, the cloud meeting company, unifies cloud video conferencing, simple online meetings and group messaging into one easy-to-use platform. The Zoom solution offers the best video, audio and screen-sharing quality across Windows, Mac, iOS, Android, H.323/SIP room systems, telephone and ZoomPresence. Learn more — Zoom Collaboration Overview


Getting started

Request a zoom account by contacting the Service Desk.

Quick Start Guide (PDF)


How to host a meeting

Meet online with Zoom in a few easy steps.


How to schedule a meeting

Learn how to schedule a Zoom meeting ahead of time.


How to join a meeting

Quickly and easily join a Zoom meeting and get chatting.


How to join by telephone

Join a Zoom meeting via phone if you're away from a computer.


Meetings with Video Conference units

Join a Zoom meeting from a Video Conference room, or invite a room into a meeting*.


Recommended equipment

View recommended equipment for use with Zoom and Lync.


Support and FAQs

Having trouble or want to learn more? Have a look at our FAQs.

Contact the Service Desk

Phone 06-356-9099 ext. 82111 (preferred method)

7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)

Out-of-hours Support

AskUs Self-Service to log a request online (staff)

Full contact details

Other ITS Information

IT Services Dashboard (staff)




Massey Contact Centre Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey