About the Office of Academic Assurance

Good decisions through empowerment and support

Led by the Director, Academic Assurance, the Office of Academic Assurance is located on the 5th floor of Registry on the Turitea Campus (PN153).


The objectives of the Office of Academic Assurance focus on supporting academic assurance through the exercise of academic governance, through activities which:

  • Underpin the framework for excellence by assuring quality throughout the qualification lifecycle: from inception, structure, approval, accreditation, proactive management, audit, review, and amendment through to closure
  • Ensure a robust policy and regulatory environment that supports and protects the activities of the University and underpins the framework for success
  • Positively influence the culture of the organisation in the academic space
  • Empower academic staff engagement in the decision-making processes

The Office of Academic Assurance achieves this by:

  • Supporting end-to-end decision-making in the academic space
  • Identifying and leading cross-University initiatives
  • Facilitating the exercise of academic governance in accordance with the relevant Terms of Reference and the approved Standing Orders
  • Establishing and maintaining effective processes for: identifying and resolving unmet needs, empowering participation and engagement, assuring compliance with legislation and frameworks, implementation and handoff of initiatives, and assessing the outcomes of decisions for efficacy


Key values that underpin the work of the Office of Academic Assurance include:

  • Academic Autonomy – Decisions and assurances in the academic domain should be made by the academic community
  • Service – Our roles are to support the University’s primary academic endeavours of research and teaching
  • Transparency – Decisions and decision-making processes should be visible
  • Accountability – The exercise of power and authority must be balanced with accountability
  • Reliability – Decisions and decision-making processes should be predictable, responsible and reliable, based on agreed criteria and sound arguments/ evidence
  • Empowerment – Information should be readily accessible to enable all staff to participate in decision-making processes as relevant for their roles and objectives

Staff profiles

Academic Strategy

For assistance with academic strategy and resources and training, contact:

Curriculum Management

For assistance with:

  • Academic proposals
  • Curriculum management system
  • Market research
  • Key dates
  • Resources and training


Academic Governance Administration

For assistance with the academic decision-making process, committees and resources and training, contact:

Qualification Lifecycle Management

For assistance with:

  • Accreditation and registration
  • Audit
  • Qualification reviews
  • Resources and training


Massey Contact Centre Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 contact@massey.ac.nz Web chat Staff Alumni News Māori @ Massey