New information following the change in COVID-19 alert levels.

Our services

The National Centre for Teaching and Learning provides a wide range of support services and learning resources to help enhance your academic skills and success whatever your level of study. We strongly encourage you to explore the following range of services and resources we offer.

Individual and group support - For help with individual or group assignments, make an appointment with a Writing or Learning Consultant.

Consultations with Learning and Writing Consultants are now available online, by phone, and on campus.

To make a booking to talk to a consultant online or by phone then please click here.

To make a booking to talk to a consultant on campus, face to face, please:

If you are a student studying internally on the Wellington campus, you can make a booking by emailing or calling 04 9 79 3389

If you have a quick question, then you can ask it on the Academic Q+A forum


If you are having trouble accessing the online booking form, try:

Logging in using ID followed by e.g. rather than just your student ID number (e.g. 12345678).
Try logging out of office 365 and then closing all browsers, then retry (also see Browser requirements - Massey University)
You should receive an automated email confirmation of your booking. If you do not receive this confirmation,  then check your spam and/or junk folders.

For help with how to connect to Zoom for an online consultation click here.

Academic writing - We have a number of support services available to help you with your writing and study skills. Check out OWLL (The Online Writing and Learning Link), the Academic Q&A forum (ask our consultants a question relating to your study, via the Academic Support Stream site), and the Pre-reading Service (submit a draft assignment and receive individual written feedback on your assignment's structure, focus, paragraph structure, flow, style, presentation, referencing, and use of sources). Or contact one of our friendly consultants

Distance students - Services and facilities specifically for distance learners.

Stream support  – Support and guidelines on how to use Massey's online learning environment

Workshops and seminars –Sessions to help you develop your academic skills. Available for both internal and distance students and undergraduate and postgraduate

Disability services - Support for students registered with Disability Services

Student advisors - Support for the best possible chance of success 

Pasifika Advisors - Targeted support for Pasifika Students

Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey