The Wellington region is at Alert Level 2. Massey COVID-19 information.

Stream Hotline

The Stream Hotline provides speedy non-technical assistance and advice to staff (regardless of their campus location) who have a Stream environment and have questions about the utilisation of various features for teaching and learning. The Hotline will be staffed weekdays during the hours of 8.30 am – 5.00 pm and email requests received outside of those hours will receive a response during the following business day.


Direct dial:
Auckland: 09 414 0849
Palmerston North: 06 350 4996
Wellington: 04 803 0109

Alternatively for:

  • Staff: Log your request now at
  • Students:  Please contact our National Contact Centre at or through one of our other available channels, located here.

Note: Access to Stream support via email is no longer available.