Auckland campus
The centre is located on level 2 of Student Central.
Clinic hours: 8.30am to 5.00pm weekdays.
Phone: +64 9 213 6700
Fax: +64 9 447 0518
Email: studenthealth.auckland@massey.ac.nz
Auckland is at COVID-19 Alert Level 3. For more information visit massey.ac.nz/coronavirus.
As an essential service Massey University Student Health and Counselling Centres are open to their patients and clients. To make an appointment to see a medical professional, please call your campus clinic using the details below. Appointments are available by telephone or video where possible, but will also be available face-to-face if deemed necessary.
Information about Massey University's response to the COVID-19 pandemic is available at www.massey.ac.nz/coronavirus.
For information about Government announcements and medical advice, visit the Unite against COVID-19 website.
For emergencies that require immediate medical attention, please call an ambulance by dialling 111 from any phone.
An emergency would include you feeling that you are at risk of hurting yourself or feeling too overwhelmed to function. Please contact the mental health crisis helpline for your area (or dial 111):
To make an appointment to see a medical professional, please call your campus clinic.
If you need to cancel your appointment, you must let us know at least two hours before. You can do this by email or phone. If you don't let us know, you'll need to pay a $10.00 'Did not attend' fee.
Weekdays between 8.30am and 5.00pm.
Phone: +64 9 213 6700
Email: studenthealth.auckland@massey.ac.nz
If this is your first-time making an appointment with a counsellor, please complete the online assessment form
A counsellor will review the form and then you'll receive your appointment details. This will happen within three business days.
Assessment forms are also available from the clinic's reception.
Weekdays between 8.30am and 5.00pm.
Phone: +64 6 350 5533
Email: studenthealth.manawatu@massey.ac.nz
If this is your first-time making an appointment with a counsellor, you will need to complete the online assessment form.
A counsellor will review the form and then you'll receive your appointment details. This will happen within three business days.
Assessment forms are also available from the clinic's reception.
Weekdays between 8.30am and 4.30pm.
Phone: +64 4 979 3030
Email: healthandcounsellingwellington@massey.ac.nz
If this is your first-time making an appointment with a counsellor, please complete the online assessment form
A counsellor will review the form and then you'll receive your appointment details. This will happen within three business days.
Assessment forms are also available from the clinic's reception.
A consultation fee will apply when seeing an after-hours service provider. If you have a Community Services Card, make sure you take it with you.
Locations: Northcross and Smales Farm
Phone: +64 9 486 7777
Phone: 0800 373 030
Location: Victoria Avenue, Palmerston North
Location: Ferguson Street, Palmerston North
Wellington after-hours service
Location: 17 Adelaide Road, Newtown
Phone: +64 4 384 4944
Free over-the-phone counselling services, available 24 hours, seven days a week, unless stated differently.
Phone: 0800 611 116
Phone: 0800 543 354 (0800 888 880 for Chinese and Mandarin speakers)| Text 'Help' to 4357 | Web: lifeline.org.nz
Hours available: Every evening 6pm to 9pm
Phone: 0800 688 5463 | Web: outline.org.nz
Phone: 0800 376 633 | Free text: 234 | Web: youthline.co.nz
Free call or text: 1737 | Web: 1737.org.nz
Phone: 0800 044 334 | Web: safetotalk.nz
Phone: 0800 764 766
Phone: 0800 787 797 | Web: alcoholdrughelp.org.nz
Phone: 0800 733 843 | Web: womensrefuge.org.nz
All Massey University students can register with the student health and counselling services. To access all services at discounted rates, you must register with a clinic.
Your Massey enrolment to study doesn't include campus clinic registration. You decide who your healthcare provider will be.
The counselling service at Massey University is available to all students currently residing in New Zealand. Distance students can contact any campus clinic to book a session with a counsellor. This is a confidential and professional service that is free for all students.
Our dedicated team of medical professionals provide a high standard of care at all times. All students receive competent, compassionate and confidential service.
The Ministry of Health (MoH) provides health information and resources. Find out about common health conditions, diseases and illnesses, and accidents and injuries. This self-help resource is useful for you or someone you care about.
MoH conditions and treatments
The Massey University student health and counselling service is Cornerstone Quality Practice accredited. This accreditation is issued by the Royal New Zealand College of General Practitioners, and means our clinics maintain the high standards set by the College for general practice in New Zealand.
Massey University provides student health and counselling services across its three campuses. Campus clinics are open weekdays during working hours. They're closed on Public Holidays, the days between Christmas and New Year, and the Tuesday after Easter Monday.
The centre is located on level 2 of Student Central.
Clinic hours: 8.30am to 5.00pm weekdays.
Phone: +64 9 213 6700
Fax: +64 9 447 0518
Email: studenthealth.auckland@massey.ac.nz
The centre is located on level 1 of the Registry Building, Tiritea Road.
Clinic hours: 8.30am to 5.00pm weekdays.
Phone: +64 6 350 5533
Email: studenthealth.manawatu@massey.ac.nz
The centre is located on the 3rd floor of the Student Services Building.
Clinic hours: 8.30am to 4.30pm weekdays.
Phone: +64 4 979 3030
Email: studenthealth.wellington@massey.ac.nz
