Health and medical services for Massey students

The health and medical services at Massey University are available to all students. Distance students can contact any campus clinic to make an appointment. Our dedicated team of medical professionals provide a high standard of care at all times. All students receive competent, compassionate and confidential service.

We encourage all students to enrol at the clinic and register it as their main health care provider. Registered students then pay the subsidised rates for services. Students who choose not to register can still access the services at full rates. Find out how to register with a campus clinic.

Making an appointment

To make an appointment to see a medical professional, please call or email your campus clinic.

Cancelling an appointment

If you need to cancel your appointment, you must let us know at least two hours before your scheduled appointment. You can do this by email or phone. If you don't let us know, you'll need to pay a $10.00 'Did not attend' fee.

What to do in an emergency

If you need to see someone in an emergency, please let the clinic receptionist know immediately or dial 111.

Find out more about what to do in an emergency or after-hours.

General health advice

For general health advice and information, you can contact Healthline.

  • Freephone: 0800 611 116.

Clinic health and medical services

Each campus clinic provides general practice services. These services include ACC injury management, sexual health and family planning consultations. Skilled practice nurses are available full time for appointments and telephone advice. Appointments with a doctor are daily, Monday to Friday. Services include:

  • Advice on diet and exercise
  • Blood pressure checks
  • Child health and vaccinations
  • Consultations for all health problems
  • Contraceptive advice and emergency contraception
  • Cervical smears and sexual health
  • First Aid
  • Hearing, eye and skin testing
  • Health information and advice
  • Immigration and insurance medical examinations 
  • Laboratory tests, including blood tests
  • Liquid nitrogen (for treatment of warts and other lesions)
  • Minor surgery
  • Pregnancy tests
  • Referral to specialists
  • Repeat prescription requests  (online requests only available for students registered with the Manawatū campus clinic)
  • Special medical examinations
  • Vaccinations
  • Travel medicine and immunisation advice
  • Wellness and health checks
  • Health information and advice

Referrals to a public hospital

Please contact us in one month if you've not received a letter from the hospital for your appointment. Once you've had the test done e.g. x-ray, ultrasound etc., results will be available in approximately 10 to 14 days.

Laboratory tests and results

You can get your test results by phoning the clinic nurse. It is your responsibility to phone for the results and ask any questions you may have. We won't phone you, but your medical records will have the results recorded.

If you've undergone an HIV blood test, you need to make an appointment with the nurse to receive your results.

The timeframe for a test result will depend on the type of test. Listed below are the tests available and the estimated timeframes.

Type of test

Results available

Bacterial swabs 2 to 3 days
Blood and urine 2 to 3 days
Cervical smear 7 days
Faeces 2 to 3 days
Fertility (semen) 2 days
Histology 5 days
Mammograms 2 weeks
Skin scraping 3 to 4 weeks
Viral swabs 5 days
X-Ray and ultrasound 2 days

Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey