Student Health & Counselling Service


The Massey University Student Health & Counselling Service in Palmerston North is open throughout the year excluding public holidays and university holidays. We provide a service at the Manawatu campus site during office hours of 8:30am to 5pm. 

An emergency service based in town is available after hours, weekends and public holidays.

Our team endeavours to provide a high standard of health care possible in a manner that is competent, compassionate, confidential,  timely and in an atmosphere of mutual responsibility and respect.


We are proud to be accredited by the Royal New Zealand College of General Practitioners as a RNZCGP Cornerstone Quality Practice. That means we have met the high standards set by the Royal New Zealand College of General Practitioners which help make sure you receive high quality medical care. 

Our services include;

Consultations for all health problems

Contraceptive advice & emergency   contraception

Online Repeat Prescription Requests (48 hours to process)

Cervical smears and sexual health

Laboratory tests including blood tests

Pregnancy tests

Hearing, eye and skin testing

Travel Immunisation advice

Liquid nitrogen (for treatment of   warts & other lesions)

Immunisation advice

Minor surgery

Special medical examinations

Child Health & Child Vaccinations

Health information and advice

Assistance with Aegrotat and Impaired Performance

First aid



OUR Location

Level 1 Registry Building, Turitea Road Manawatu Campus - click here for directions

Our Postal Address: Massey University Student Health and Counselling Service - Manawatu

Massey University Private Bag 11222

Palmerston North 4442, New Zealand

Telephone: +64 6 350 5533 or internal extension 85533

Fax: +64 6 355 7986

Email Address*:

(*Business administration related only. Please do not use this medical e-mail to make or cancel appointments)

EDI/GP2GP: GP2GP: Dr Mark Morris NZMC: 11181

Healthlink EDI: masseyst

Opening Hours

Our opening hours are Monday-Friday  

Closed for National Statutory and Public Holidays as follows: 

  • Monday 20th January 2020 (Anniversary Day
  • Thursday 6th February 2020 (Waitangi Day)
  • Friday 10th April 2020 (Good Friday)
  • Monday 13th April 2020 (Easter Monday)
  • Tuesday 14th April 2020 (University Holiday)
  • Monday 27th April 2020 (Anzac Day observed)
  • Monday 1st June 2020 (Queen's Birthday)
  • Monday 26th October 2020 (Labour Day)

Massey University Closes Wednesday 23rd December 2020 - reopening January 2021 (date to be confirmed) 


Call 111 or proceed straight to the emergency department of the

Palmerston North Hospital.

  • For a mental health emergency please contact the Mental Health Emergency team on 0800 653 357 or one of the telephone counselling services listed click here.
  • If you are in Massey Halls, please contact the Duty Manager on 0272 954 815
  • For Urgent medical issues when your GP Practice is closed, call free on 0800 373 030 to speak to a clinician between 6pm and 10pm.
  • Between 6pm and 8pm, the 0800 373 030 service will connect you to our local after hours service.  For you, this is City Doctors, based on Victoria Avenue, Palmerston North.  A consultation fee will apply.
  • Between 8pm and 10pm, you will be connected to a clinician who is trained and qualified to triage urgent medical issues. If a face to face consultation is required, an appointment will be offered with a GP, Nurse Practitioner or a Practice Nurse. For you this will be at the Palms, based on Ferguson Street, Palmerston North.  A consultation fee will apply.

General heath advice

  • Call the National Healthline on 0800 611 116

Healthline is a free 24-hour telephone health advice service funded by the Ministry of Health. This service is operated by registered nurses who will assess a person's condition and health needs and recommend the best course of action to be taken. They can also provide general health information and location of services.

For further information on Healthline go to;


Measles Alert

If you have any of these symptoms:

* Fever          * Rash

* Cough         * Runny Nose

* Red Eyes    * Sore Throat

Please phone the Nurse at Health + Counselling on 06 350 5533 or contact your own GP.


- Have you heard of MMR (measles, mumps and rubella)?

- Did you know there has been a measles OUTBREAK?

- Are YOU protected?

- Contact your GP for a FREE immunisation if eligible or further information.

Ministry of Health measles information is available at:

Materials and Treatment fee

A $5.00 fee applies to the following:

  • Depo Provera
  • Liquid Nitrogen
  • Simple wound dressing/cover
  • B12 Administration (Intramuscular injections, Maxolon/Buscopan etc)
  • Emergency Management – Emergency Bag call out
  • Audiogram

This fee covers basic material costs and will be reviewed on an annual basis.



Effective January 1, 2018, Massey University is Smokefree. This includes all workplaces, student accommodation, campus grounds, campus buildings, farms, staff accommodation, vehicles on site (including personal vehicles) and vehicles provided for staff.   

If you are a smoker and require our assistance please do not hesitate to make contact, there is support here for you. 

Te Reo Smokefree

Massey Contact Centre Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey