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Completing the online questionnaire is your first step in the process of self-referral to the counselling service. It is also a way of exploring your current concerns in preparation for counselling.
Please read the Privacy Statement.
The clinic's opening hours are 8:30am to 4:30pm, Monday to Friday. The service is not available on Public Holidays and during the Christmas period.
For mental health emergencies and/or after-hours help, please contact Te Haika on 0800 745 477 or dial 111. Te Haika is a call centre for mental health services.
Your responses to the questions will help you and the counsellor prepare for counselling and ensure it is most helpful for you.
Once submitted, your completed documentation will be processed by our Counselling Team. Our receptionist will then contact you within three days and invite you to attend a counselling appointment with a member of the Counselling Team. If you need to see someone in an emergency please tell the person making the appointment. (An emergency would include you feeling that you are at risk of hurting yourself or someone else, feeling desperate for help, or too overwhelmed to cope with things).
If you strongly object to or are struggling to complete the questionnaire online please phone +64 4 979 3030 to speak to our receptionist or visit the Student Health and Counselling Centre on Level 3 of the Student Services building. A paper copy of the questionnaire is available.
We encourage you to use your usual supports and self-care strategies while waiting for your appointment. Find out about strategies to help you manage difficult times in the self-help resources section.
Page authorised by Campus Operations
Last updated on Tuesday 17 December 2019