Health Services Navigation – Bachelor of Health Science

With a Massey Bachelor of Health Science (Health Services Navigation), you’ll get an in-depth knowledge of health and disability services and systems, policy, practice and contexts.

Where you can study

Distance and online

International students

International students are not New Zealand citizens or residents.

Definition of New Zealand citizens and residents

Not open to international students

Specialise in Health Services Navigation for your Bachelor of Health Science at Massey

Do you want a role helping people to get better access to services and treatment? Do you want to help those living with long-term conditions, impairment and disabilities, with their access to health, education and disability services? If so, then the Bachelor of Health Science (Health Services Navigation) is the degree for you.

This qualification gives you the opportunity to study current health care and disability systems. It looks at how individuals, families and professionals can be more involved in holistic person-centred care.

You’ll learn about the roles of navigators, connectors and coordinators. You will also learn about the jobs of brokers, case managers, counsellors and key health and disability professionals.

This major adopts a systems approach to reduce barriers to support and care for those who use health and disability service systems. It will also equip you to critically consider important national and international policies.

Help others make the most of their lives

You’ll learn theories and practices to help people achieve their health-related goals while navigating health and disability systems. Our graduates work to facilitate change both in individuals and their community or work environments.

Study to suit your lifestyle

Massey’s Health Services Navigation major is available by distance, so you can study wherever you live in New Zealand. You can also fit part-time study around your career and other commitments.

Further study

You may wish to consider further study once you have completed your degree:

A Bachelor of Health Science in Health Services Navigation is a good fit if you:

  • seek to advocate for accessible and inclusive communities and health and disability services and policies
  • care about health and wellbeing
  • are a problem-solver.

Planning information

If you study full-time, you’ll take eight 15-credit courses each year.

Make sure you choose 147102 Whakapiri: Engagement in Mental Health and Addiction Work in your first year because it is the pre-requisite for one of your 200-level compulsory major courses.

About this major

To complete the Health Services Navigation major in the Bachelor of Health Science you must pass 120 credits in specified areas.

Please note that some courses are available on campus, but the major itself (as a whole) is not.

Official regulations

To understand what you need to study and must complete to graduate read the official rules and regulations for this qualification.

You should read these together with all other relevant Statutes and Regulations of the University including the General Regulations for Undergraduate Degrees, Undergraduate Diplomas, Undergraduate Certificates, Graduate Diplomas and Graduate Certificates.

Returning students

For returning students, there may be changes to the majors and minors available and the courses you need to take. Go to the section called ‘Transitional Provisions’ in the Regulations to find out more.

In some cases the qualification or specialisation you enrolled in may no longer be taking new enrolments, so may not appear on these web pages. To find information on the regulations for these qualifications go to the Massey University Calendar.

Please contact us through the Get advice button on this page if you have any questions.

Courses you can enrol in

Course planning key

Courses that need to be completed before moving onto a course at the next level. For example, a lot of 200-level courses have 100-level prerequisite courses.
Courses that must be completed at the same time as another course are known as corequisite courses.
Some courses are restricted against each other because their content is similar. This means you can only choose one of the offered courses to study and credit to your qualification.

Compulsory courses

Choose 120 credits from
Course code: 115212 Fundamentals of Leadership and Teamwork 15 credits

This course provides an introduction to the theory and practice of leadership and teamwork.

Prerequisites: 90 credits at 100 level

View full course details
Course code: 147201 Issues in Rehabilitation 15 credits

A study of major issues related to rehabilitation processes and practices. Students will examine rehabilitation in relation to personal, social and environmental factors and be introduced to terms, concepts and models related to disability, age, gender, culture, legal and political contexts, family and society, advocacy and inclusion.

View full course details
Course code: 147202 Mental Health Promotion 15 credits

The course covers the rationale and principles of promoting mental health in Aotearoa New Zealand and globally. Attention is given to key concepts and frameworks underpinning this area of practice.

Prerequisites: 147102

View full course details
Course code: 147303 Case Management and Rehabilitation Counselling 15 credits

An investigation of the major theories, frameworks, support systems and practices employed in rehabilitation counselling, case management, and vocational rehabilitation. Emphasis is placed on assessment, vocational and avocational rehabilitation, and interprofessional practice.

View full course details
Course code: 147304 Health Services Navigation 15 credits

A critical examination of health services navigation and the role of navigators/connectors within complex health services systems.

View full course details
Course code: 147317 Disability in Society 15 credits

This course examines the social and political context in which disability is created in contemporary society. Topics covered include models of disability, the disability industry, the disability rights movement, the body, cultural and media representations and the politics of disablement.

Restrictions: 250317

View full course details
Course code: 152250 Managing Organisations 15 credits

An analysis of the management of organisations emphasising themes relating to people, process and structure.

Restrictions: 152200

View full course details
Course code: 231308 Health Promotion Advocacy 15 credits

An analysis of approaches to advocacy in health promotion with a particular focus on practical facilitation, engagement and reflection.

View full course details

Entry requirements

Admission to Massey

All students must meet university entrance requirements to be admitted to the University.

Specific requirements

There are no specific entry requirements for this qualification, outside of university admission regulations. 

English language requirements

To study this qualification you must meet Massey University's English language standards.

English language skills

If you need help with your English language skills before you start university, see our English for Academic Purposes (EAP) courses.

Can't meet the entry requirements?

If you need to do a course before you start your qualification, there may be options for you in Summer School.

Fees and scholarships

Fees, student loans and free fees scheme

Your tuition fees may be different depending on the courses you choose. Your exact fees will show once you have chosen your courses.

There will also be some compulsory non-tuition fees and for some courses, there may also be charges for things such as study resources, software, trips and contact workshops.

Already know which courses you're going to choose?

You can view fees for the courses that make up your qualification on the course details pages.

Student loans (StudyLink) and Fees Free scheme

You may be eligible for a student loan to help towards paying your fees.

The New Zealand Government offers fees-free tertiary study for eligible domestic students. Find out more about the scheme and your eligibility on the Fees Free website. To use the site's eligibility checking tool, you will need your National Student Number.

Current and returning Massey students can find their National Student Number in the student portal.

Fees disclaimer

This information is for estimation purposes only. Actual fees payable will be finalised on confirmation of enrolment. Unless otherwise stated, all fees shown are quoted in New Zealand dollars and include Goods and Services Tax, if any. Before relying on any information on these pages you should also read the University's Disclaimer Notice.

Careers and job opportunities

Health services navigation involves advocacy, case management and other careers. You could work in various areas. such as corrections, mental health, disability, education, public health, exercise and sport or rehabilitation.

Careers could be in the health or disability system, either in the community not-for-profit sector, for non-governmental agencies, ACC (Accident Compensation Corporation) or vocational rehabilitation providers.

The Bachelor of Health Science (Health Services Navigation) can lead you to many rewarding careers. The demand for qualified health services navigators is rising and you could find work in:

  • community programmes
  • case work/case management
  • services for people with intellectual and developmental conditions
  • services for people with age-related conditions
  • advocacy and human rights
  • policy development
  • rehabilitation or disability research.

Accreditations and rankings

ShanghaiRanking - public health

Massey University is ranked in the top 300 universities in the world and fourth in New Zealand in the subject area of public health by the ShanghaiRanking's Global Ranking of Academic Subjects.

Learn more

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