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You can check that your browser is set up for Stream by using our Stream browser checker.
You can use Stream with any modern web browsers such as:
Cookies are small data files that a server places into a secure area on your computer. Your browser must have cookies enabled for this site. There is no security risk as cookies do not interact directly with your computer, and they can be deleted automatically. You should read the Cookies section of your internet browser help if you need to alter the cookie settings.
Sometimes website have pop-ups which are just advertising, and you may have installed a pop-up block (either a program, something integrated with your virus checker, or a browser plug-in or extension). It is essential you change your pop-up blocking settings to allow pop-ups from this site. Otherwise some resources will not open for you.
When using Stream you may need to view Flash content. Almost all computers connected to the internet with a web browser have the ability to display Flash content. To view Flash you need Adobe Flash Player or Shockwave Player (or use one of the numerous shareware programs and utilities).
If you do not have Flash Player installed, you can download the free Flash Player from the Adobe website (or update your current version). There are Flash players available for all types of operating systems including Windows, Mac, and Linux.
Java is required if your course uses the virtual classroom feature within Stream and other specialised features. If you do not have java installed on your computer you can download it from the Java website.
Most PCs have Windows Media Player installed in their system or Macs have Quicktime for playing video. Unfortunately none of them can play all the formats available on the web. If you meet unsupported media files, simply follow the introduction to install the latest add-in for your media player. Alternatively, you can install a free (open source) media player, VLC, which can play most formats available online. See the VideoLAN website for details.
Page authorised by Director, National Centre for Teaching and Learning
Last updated on Tuesday 16 August 2016