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ITS Service Desk opening hours: 7:45am - 5pm, Monday to Friday (excluding Public and University holidays).
Give us a call and get help with any queries and issues quickly.
This is our preferred contact method.
Call one of the campus numbers below and extension 82111
Albany 09 414 0800
Manawatū 06 356 9099
Wellington 04 801 5799
Log your request online using AskIT Self-Service. Type askit.massey.ac.nz into your browser or click the button below.
Did you know..?
AskIT Self-Service includes the ability to add an attachment (up to 4mb) directly to your request at the time of logging.
All IT services are fully supported during normal business hours — which are 8am - 5pm, Monday to Friday (excluding Public and University holidays).
Outside of these hours, support is provided for critical services only, and on a best effort basis dependent on the availability of ITS staff and/or appropriate external support agents.
Page authorised by CIO
Last updated on Monday 17 July 2017
Phone 06-356-9099 ext. 82111 (preferred method)
7:45am - 5pm, Monday to Friday
(excluding Public and University holidays)
AskIT Self-Service to log a request online (staff)
IT Services Dashboard (staff)
Please email your comments, suggestions or complaints to us at: Service.Desk@massey.ac.nz.