Apply for an academic record

To apply for an Academic Record please fill out the  Academic Record/Certificate of Attainment application form (146 KB) and return it to us either via

Email:  Records@massey.ac.nz

Fax:  06 350 2263

or post to:

Academic Records
Massey University
Private Bag 11222
Manawatū Box Lobby
Palmerston North  4442

Alternatively you can order an Academic Record by calling 0800 MASSEY (0800 62 7739).

Academic Records cannot be scanned and emailed. Massey University has this policy to help protect students and prevent dishonest use of records. We can only fax, post or courier your record to you.

Record(s) will not be released to any current or former student with a debt to Massey University. Contact Hannah Hokianga, H.Hokianga@massey.ac.nz for information about settling outstanding accounts.

Processing times

If your Academic Record is not waiting on grades or eligibility to graduate etc. it will generally leave our office within 5 working days after the application has been received. 

Academic records waiting on grades cannot be sent until after the grades release date.  This results in a backlog of applications that need processing all at once.  Please allow up to 2-3 weeks for delivery after the release date.

Please also allow 2-3 weeks for Academic Records and Certificates of Attainment requiring eligibility to graduate statements.